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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high-quality service provided during the installation of their EV chargers. People found the engineers to be professional, courteous, and punctual, often highlighting their clear communication and willingness to explain the installation process and charger operation in detail. Consumers also appreciated the engineers' knowledge, efficiency, and neatness, with many noting the tidy cable management and overall cleanliness after the job was completed. The positive experiences extend to the app, with installers frequently assisting in its setup and explaining its functionality. While opinions on the booking process, customer service, and location vary, the service itself and the app are consistently well-received. Reviewers also appreciate the proactive communication from the company, including timely updates and confirmations. Overall, the emphasis is on a seamless, professional, and customer-focused installation experience.

Based on these reviews

Rated 5 out of 5 stars

Andrew J texted us the day before to confirm the appointment and he was happy to work around my work schedule and he arrived slightly later to accommodate the school run. Work was carried out efficien... See more

Rated 5 out of 5 stars

Andrew J did an excellent job. Gave us an eta and arrived on time. He suggested a better location for the charger than we had expected. He completed the job within the time estimate and explained ever... See more

Rated 5 out of 5 stars

Ohme charger installed as part of an EV offer from Volvo (EX30). The Ohme part of the deal was processed well and plenty of information available both online and via email. Installation was subcon... See more

Rated 5 out of 5 stars

I recently had the pleasure of working with an engineer from ProEV, and I couldn't be more impressed. From start to finish, they were the epitome of professionalism—punctual, knowledgeable, and clear... See more

Rated 5 out of 5 stars

Ohme charger installed last Tuesday by Paul from Stafford, following on-site inspection a week earlier. Paul was a pleasure to deal with - extremely friendly, extremely professional and competent wit... See more

Rated 5 out of 5 stars

Andrew J was very professional and knowledgeable super friendly. He was able to help me set my app up and walk me through everything 100% recommend

Rated 5 out of 5 stars

Pro EV engineer Daniel turned up at 8.30 on the dot, talked me through the process from start to finish, let me know excactly what he was doing at every stage including when he needed to turn the powe... See more

Rated 5 out of 5 stars

Our installer was Nik and he did an excellent job. It looked like he had a few problems routing the cable but overcame them and did a superb installation. He cleaned up everything after he’d finished... See more

Rated 5 out of 5 stars

An Engineer from Pro EV came out on behalf of OHME yesterday, my EV box was tripping out again after 10 months (not Pro EV's installation). The Engineer had lots of equipment and checked our installa... See more

Rated 5 out of 5 stars

Daniel came out twice (survey then fitting). What a fantastic service, nothing was too much trouble, tidied up after install, polite and answered all the questions we had. Explained everything he w... See more

Rated 5 out of 5 stars

We had an Ohme charger fitted. Craig had to come twice due to wrong Tethered charger arriving. Second time untethered charger fitted. It charged extremely slowly. Texted Craig 6:30am. To my surprise,... See more

Rated 5 out of 5 stars

I purchased an Ohme EV charger and trusted to the installation company assigned by them. Sadly this company woefully failed and pulled out within two weeks of the delivery of my first EV. Thankfull... See more

Rated 5 out of 5 stars

Just had our Ohme charger fitted today. Daniel (the Pro EV installing engineer) was fantastic - a thoroughly professional job ….highly recommended. He arrived on time and commenced by explaining what... See more

Rated 5 out of 5 stars

Sam B installed my EV charger today, and he was fantastic from start to finish. The evening before, he informed me of his arrival time, and he was punctual in the morning. After a quick walkthroug... See more

Rated 5 out of 5 stars

Daniel did an excellent job installing our new EV charger. He was punctual, professional, and very knowledgeable about the process. He explained everything clearly and ensured the installation was don... See more

Rated 5 out of 5 stars

Great communication prior to the install, easy to book. Engineer arrived right on time and fully explained what he needed to do and confirmed with myself all the details from the survey. Install was q... See more

Rated 5 out of 5 stars

Really good experience with ProEV. Installation was talked through thoroughly so that I understood everything and didn’t take a long time to complete. Great customer service from a lovely person calle... See more

Rated 5 out of 5 stars

Sam came this afternoon to install an ev car electric charger at our property. He was friendly, efficient and knowledgable and did a great job. He fitted the charger exactly where we wanted it, instal... See more

Rated 5 out of 5 stars

Sam B was our installer today and the experience was faultless. Sam arrived exactly on time, was very polite and completed his work in very good time. He insisted on cleaning up (including mopping th... See more

Rated 5 out of 5 stars

Great Service, proactive and professional. Sam B, from the off was brilliant, install wasn't standard, investigated the situation and outlined what could be done to get the install done. Talked thro... See more

Rated 5 out of 5 stars

Pleased I made the right choice going with Pro EV. Great service and installation. Dan came today to install a Ohme Pro EV charger. We discussed the best option for the cable runs, for me as the cust... See more

Rated 5 out of 5 stars

Sam M installed our Ohme charger and did a first class job. He happily accommodated our specific requests and did an extremely neat and thorough job. I also appreciated the text the day before giving... See more

Rated 5 out of 5 stars

Sam sent a text message the day before informing me of arrival time and was on site at the expected time next morning. He talked me through the installation and cable routes and answered my questions.... See more

Rated 5 out of 5 stars

Had a great experience with ProEv, from the staff booking the fitting in to the engineer installation, Tim came to the house twice, first to to look at the job and see what it entailed, it wasn’t a... See more

Rated 5 out of 5 stars

My EV charger was installed on Friday and I couldn’t be more pleased with the install. The communication from the scheduling team was first class prior to the installation date. Your installer S... See more

Rated 5 out of 5 stars

Liam the engineer was very courteous and extremely helpful. The installation was completed very efficiently with only a brief disruption while the mains electric was switched off. Liam had explained... See more

Rated 5 out of 5 stars

I had an installation from Pro EV by the installer Sam M. in South Wales. It was by some measure, anything but a simple install. Nearly 50m of armoured cable run, complex route. The attention... See more

Rated 5 out of 5 stars

Will from pro Ev to install my Ohme charger this morning. He had text to let me know what time he was arriving the night before and was very punctual. There was a timing issue with dpd delivering the... See more

Rated 5 out of 5 stars

Ryan H from pro EV installed our Ohme home pro charger, he was very friendly and really helpful, he took the time to explain everything really well. Excellent job! will definitely recommend to friends... See more

Rated 5 out of 5 stars

Had my Ohme Home Pro installed by Liam today. The installation is brilliant, extremely minimal and extremely neat job. There was no mess left on completion and I’m very satisfied with the finished r... See more

Rated 5 out of 5 stars

Sam M came today and fitted our charging point. Communication was spot on before he got to the house the day before and the morning of. He was professional and courteous and took time to explain every... See more

Rated 5 out of 5 stars

Really good experience with ProEV. Good clear and concise communications about the appointment, how tomorrow teams what to expect. Tony the installer was brilliant, explaining everything and working... See more

Rated 5 out of 5 stars

My charger was fitted by a fantastic engineer named Sam M. He arrived on time and was polite and very friendly and helpful. He went about the job at hand keeping us informed and completed the installa... See more

Rated 5 out of 5 stars

Perfect - Problem solving second to none. Polite and great service. Nothing too much trouble.Andrew J

Rated 5 out of 5 stars

Tim was very informative and kept me up to date before he arrived. The Weather was atrocious, but this was no issue to Tim, Installation was completed in a short time, and Tim explained things along... See more

Rated 5 out of 5 stars

Super Chilled guy. Tim was On time, very knowledgeable and an absolute professional. Really please that are still people out there who take pride in their work and are courteous and diligent. Great co... See more

Rated 5 out of 5 stars

Fitting done by Tim. Communication prior to arrival was great. Turned up when he said he would and a nice clean install with as little interruption to home power supply as possible. Any waste remo... See more

Rated 5 out of 5 stars

Had a new Ohme charger installed. Engineer Liam turned up on time having texted the day before to advise of the time slot. Installation was perfect Liam kept me informed with what was to be done for... See more

Rated 5 out of 5 stars

Stuart the engineer text yesterday and this morning to confirm the appointment. Excellent service and work completed on time, exactly as he said it would be. Very happy with the install, which is exac... See more

Rated 5 out of 5 stars

Daniel arrived on time and was the very polite and professional. He explained the process and what he was going to do and then got on with the installation. He asked for my preference in charger locat... See more

Rated 5 out of 5 stars

Sam from LEYS electrical Services recently installed an EV charger at my property. His work was neat and tidy and provided a brilliant service all round. Highly Recommended. Cheers

Rated 5 out of 5 stars

Paul fitted my ohme home pro EV charger, very efficient, helpful, friendly, great time keeping and organisation. Looking forward to using it when my new car arrives.

Rated 5 out of 5 stars

Absolutely excellent service Paul came done the job top bloke cleaned up after himself couldn’t ask for more

Rated 5 out of 5 stars

Paul was our Pro EV engineer. Arrived on time. Very friendly, super informed and helpful. Paul was very neat and did a great job with the fitting. Highly recommended. Thanks very much!

Rated 5 out of 5 stars

Brillant service - the job was done in no time - the gentleman showed me how to use the app too.

Rated 5 out of 5 stars

Had Ohme home pro fitted today by two Sam’s. Really impressed by their professionalism, discussed the job thoroughly and responded to my needs. Cabling installed neatly and very approachable. Demonstr... See more

Rated 5 out of 5 stars

We were extremely impressed by this company. The whole process from first contact to fitting was 2.5 weeks, and the 2 people who came to do the fitting couldn't have been more helpful. We had cable l... See more

Rated 5 out of 5 stars

Daniel had fitted a charging station for my partner, Daniel notified my partner the day before arriving, with a time slot (not a ridiculous I’ll be there between 12-8, literally a 30 minute wind... See more

Rated 5 out of 5 stars

Thanks to ProEV, wasn’t expecting the process to be this smooth at all. Huge thanks to Paul. 🤩 All installed within 90mins and explained everything well too. Highly recommended.

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Company details

  1. Electric Vehicle Charging Station
  2. Electrical Installation Service
  3. Electrician
  4. Green Energy Supplier

Written by the company

Our company is a leader in the EV charging industry, providing an easy solution for consumers looking to switch to electric vehicles. Our online platform simplifies the search for compatible charge points and is user-friendly. We offer a wide range of smart and reliable charge points that meet all safety and security regulations, ensuring a positive experience for our customers. Trust us to help make the transition to EVs effortless.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

650 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Installation of car charger

Andrew installed the equipment and had me up and running in no time with no fuss. He went through the app in detail with great clarity. The job wasn’t straight forward as there were a few tricky obstacles to overcome, please forward my thanks to Andrew J.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Came a day earlier than scheduled, nice polite man,explaining everything and setting up my app,can't fault excellent communication and service thanks

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Good service experience

Paul at pro ev installed my charger this morning. Very quick and good experience. He explained how to get the car on the app and how it works.

Thank you

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent
Arrived at the time given and was super efficient, friendly and explained everything I needed to know

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I recently had the pleasure of working with an engineer from ProEV, and I couldn't be more impressed. From start to finish, they were the epitome of professionalism—punctual, knowledgeable, and clearly passionate about their work. What really stood out was their friendly and accommodating approach. Nothing was too much trouble, and they took the time to explain everything clearly, making the entire experience smooth and stress-free.
It's rare to find a company that combines technical excellence with genuine customer care, but ProEV absolutely delivers. I wholeheartedly recommend them and will definitely be using their services again. Five stars all the way

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Ohme charger installation - A1 Experience

Ohme charger installed last Tuesday by Paul from Stafford, following on-site inspection a week earlier. Paul was a pleasure to deal with - extremely friendly, extremely professional and competent with a really positive can-do attitude for what was not the simplest of installations. Would not hesitate to recommend Pro-ev

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Worked around my work schedule and…

Andrew J texted us the day before to confirm the appointment and he was happy to work around my work schedule and he arrived slightly later to accommodate the school run. Work was carried out efficiently and neatly. Engineers spent time setting up the app with me and explaining how it works.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Andrew J did an excellent job

Andrew J did an excellent job. Gave us an eta and arrived on time. He suggested a better location for the charger than we had expected. He completed the job within the time estimate and explained everything very clearly. We were very happy with the service.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect - Problem solving second to none. Polite and great service. Nothing too much trouble.Andrew J

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Ohme / Volvo offer

Ohme charger installed as part of an EV offer from Volvo (EX30).
The Ohme part of the deal was processed well and plenty of information available both online and via email.
Installation was subcontracted to pro⚡️ev. I’m very happy with that part of the process. Installation was completed by Paul who was punctual, polite, professional, personable and very tidy! Thank you

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Liam Was Fantastic

I purchased an Ohme EV charger and trusted to the installation company assigned by them. Sadly this company woefully failed and pulled out within two weeks of the delivery of my first EV.
Thankfully, Ohme asked ProEV to take on the installation and it was accomplished in one visit.
Liam, the installation engineer, was absolutely superb. He advised and guided me through all the options available, listened to my comments and concerns, completed the installation in under an hour and then fully briefed me on how to activate the charger once my vehicle was delivered. He also left me his mobile number in case I needed to contact him further.
The whole ProEV experience was positive from start to finish and restored my joy in the purchase of my first EV.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to ProEV

Thanks to ProEV, wasn’t expecting the process to be this smooth at all.

Huge thanks to Paul. 🤩

All installed within 90mins and explained everything well too.

Highly recommended.

August 21, 2025
Unprompted review

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