Customer

A fantastic holiday where everything went as planned. Lots of great staff to assist at the airports, easy transfers, fantastic hotel and resort area as described by Jet2 Holidays. We’ve travelled with Jet2 many times and it has always been a positive experience. Already booked with them for the next holiday.

Great communication prior to the install, easy to book. Engineer arrived right on time and fully explained what he needed to do and confirmed with myself all the details from the survey. Install was quick, no visible cables and all tidied up afterwards. Engineer took me through the Ohme App after install. Cheerful polite and courteous throughout. Great service and very happy with the install.

Service engineer was great, very knowledgable, helpful and polite. Explained everything. Only 4 stars due to the time I had to wait for the boiler service to be completed once I had got in touch with 24/7.

Ordering was easy and delivery was as promised. Packaging was in good condition and instructions easy to follow. Beware that the box is very heavy. Mattress was as described and a week in really comfy.

Simple and just what you need for low usage. I have my SIM card in my car, better than most as the data or minutes allowance doesn’t disappear at the end of the month.

We have travelled on package holidays with Jet2 on a number of occasions. The quality of service is consistently high with happy, friendly and helpful staff. Check in is quick and efficient and information is provided by resort reps, through the App, via text message and email. The standard of accommodation is always as described. Online booking process is easy to follow. We experienced a small issue in contacting customer services but this was quickly resolved following a short email.

Sibahle Nene made the process very easy, explaining all the steps clearly and making what could be a stressful situation simple. Very polite, friendly and knowledgable on the process and made sure we had received and checked our certificates before leaving. Thank you Sinhalese.

Great service, good quality blinds provided in the right size and delivered on time.

Great service, quick and easy to order. Delivered on time and well packaged.