Cord EV (Cord Power Technologies Ltd) Reviews 521

Cord EV is an excellent way to rapidly charge my electric vehicle and the Cord app is simple and easy to navigate. On the rare occasion I need their help their Customer Service team are friendly and... See more

It appears that there’s some of administrative work required with electrical suppliers before a charger can be fitted but Cord dealt with all that so it looked seamless to me. The electrician came to... See more

Full experience from ordering to install was easy, great communication along the way. Installer was great, talked through best planned routing for cabling, tidied up after and advised if there were an... See more

Taking the plunge to go with Cord was the best decision! Amazing service from the start all the way through to the install; and they continue to impress with their app. I look forward to enjoying it m... See more

Liked: cheap, quick, nice people on the phone Didn't like: had to be on the phone a lot, too many layers of subcontracting, not well enough regulated, installer failed to set up app to enable chargin... See more

Good communications from office and the installer, appointment times set and kept to. James was great at talking us through a slightly complicated install, and it all went just as he said.

Cord kept me informed at all the stages up to installation. The local team they used for installation was good too. The charger is working great with no issues. The app is easy to use. Nothing negativ... See more

Everyone i dealt with was really pleasant and helpful. The initial survey was easy to upload but there was a short delay in confirming the cable route. Once all the location problems were sorted the i... See more

The fitter from cord EV was such a curious person and worked to the highest standards clean safe and tidy and set up our charger and app etc. Totally satisfied with everything

Having recently bought a plug in hybrid, I needed to get a charging point fitted at my home and the choice and information online was a bit overwhelming. In the end, largely driven by price and havin... See more

This app is absolutely dreadful. Every time I try to charge my car I have to uninstall and re-install the app and then cross my fingers that it will work (it never does). I have spent so much time o... See more

I was surprised how much they were able to assist remotely and how much they were able to help me do myself. They responded quickly to emails and called back when they said they would. Really good cus... See more

Whilst there was a small delay due to shipping issue, I was kept informed regularly on progress throughout. All staff I spoke to were professional and pleasant. Overall a great experience, would recom... See more

Very easy process to order the charger and arrange installation. Excellent communication by the Cord team, keeping us informed about progress at every step. Charger arrived promptly. Harry the engine... See more

We had a brilliant service from Cord. They were very helpful in assisting us with the type of EV charger we needed and the installer was friendly and did a good neat job. The after sales call was a ni... See more

My new charger was installed a week ago and it looks great. They were able to upgrade my office fuse board to make it work and so far it works well. The app is also easy to use… I like that I have to... See more

Initially we had to provide a lot of information and photos and videos online - or pay extra for a survey - but once this was done we were contacted and kept informed. It was not a straightforward fit... See more

Great service from start to finish. Ordering process was easy and installation was quick and carried out well by the installer. No complaints so far.

Great charger. Just works. Have it paired with EON EV tariff and has been pretty much perfect. Install appears to be outsourced to ChargedEV and it took a couple of weeks longer than expected (mai... See more

Competitive price and good early process - however protracted time period (4 weeks from order placement) not the projected 'normally within 12 days') that their sales ad suggests! Good installation gu... See more

Couldn’t recommend Cord EV enough. We only waited a week from purchase, to installation. The whole process was seamless, they even did our survey remotely. Our installer was really lovely, gave... See more

Great EV charger, had it 12 months & no issues at all, always connects, like the app & just a great home EV charger, highly recommend it to anyone considering a home charger. Well done Cord. Was easy... See more

I did leave feedback earlier this year, but would like to repeat that Cord customer services were extremely helpful and kept us up to date on progress of our order. They helped us all through the st... See more

Cord provided a very easy and quick installation service. Our charger has worked since without any issue or fault, and they have an app from which you can customise charging profiles and control you... See more

Great service from start to finish. Clear communications throughout. The support desk are really friendly and helpful. Chris from the installation team also kept in touch to make sure all went well. T... See more

Great experience from start to finish, fantastic price, installation was smooth and the engineer was great. Even the process of completing a virtual survey for the install was clear and took no more t... See more

Cord zero ev home charger is very good. Initially, it caused me a problem how to use it regarding initiating any charge, it would keep on asking plug in/plug out cable, or open APP to authorise, whi... See more

Bit long waiting for appointment. Anyway super service and customer care ..Specially the man who did fitted my charger .Well explained and supportive.

Like most people I researched and shopped around before deciding who to go with. Decided on Cord as their price and reviews were very good. I haven't been disappointed. Communications from the star... See more

Great customer service, friendly team and very efficient when arranging installation dates. Device was delivered to the house then engineer came to fit, very quick and ensured everywhere was clean... See more

Simple and easy process. Installation was much shorter than estimated due to where I was having it installed. Engineer was professional, and went through the setup and user guide with me post inst... See more

Good customer service and fitted with no problems. Nice courtesy call the next day to make all was working ok.

The unit itself arrived within 48 hours of ordering it and an engineer came to do the survey within a week. The charger itself was fitted in less than 3 weeks from first order - I had expected a lon... See more

Brilliant and efficient!!! Appointment was booked within a few days of order, electrician was friendly and happy to answer any questions!! Definitely recommend CORD

Did everything they said they would, arrived on the day, on time, called before and after. The engineer was polite and friendly and the installation went without a hitch. Excellent.

Just... easy Though I'd bought a charger that turned out to be out of stock (only minor issue I've had), after discussing that was the only model I wanted the caller found an installer with the c... See more

Still waiting for my password reminder been waiting for over 6 weeks - this has now been sorted completely so fair play not everything is straight forward

Fantastic service they sent the engineer out on Sunday to install my ev cord charger everything was done so quickly and efficiently from purchasing to installation. Customer service experience was out... See more

A great prompt service. Quickly acknowledged my order and arranged the next steps. Good communication throughout the process and a quick efficient installation

Very quick and efficient - 1 week from placing order to installed. 3rd party installers weee helpful and efficient too.

Super communication from the Cord team following purchase through to installation. The installation was seamless, very professional indeed. Charger looks great and the app is really intuitive and easy... See more

Friendly professional service. Happy with the installation and so far the charger has been working fine.

The charging cable is very sturdy yet at the same time is also flexible enough to make it easy to wind up and store away.

From decision making to using Cord to ordering and updates to install by a designated contractor Aero EV was excellent, Ethan did a fab neat install, very pleased and a happy customer.

Good communication pre install and good skilled engineers for the installation who kept me updated on plans and progress throughout - thank you

The overall organization but most especially the'on the day' installation - competent and effective. However overall it was rather protracted (4 weeks) not the ' headline' timescale as advertised!!

Purchase to fitting was quick and the service from the installer was great

Good communication all the way though and good charger fitter.