I am always a little confused when a seller asks you to review them before you receive the goods. Yes, the web page was easy to navigate and delivery notification good. Quick delivery. The cupboard... See more
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Review summary
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Based on these reviews
Company details
- Furniture Store
- Bedroom Furniture Store
- Interior Designer
- Lighting Store
- Living Room Furniture Store
- Office Furniture Store
Written by the company
Welcome to Oak World the Home of Half Price Quality Oak Furniture. As one of the UK’s leading online furniture retailers, Oak World bring you high quality solid oak furniture at very competitive prices. We have a huge variety of oak furniture for you to view and purchase online. We pride ourselves on offering superb quality oak furniture at great prices. Our ranges cover dining, occasional and bedroom, providing excellent value for money for those looking for quality furniture that will stand the test of time. Many customers have endorsed us in our continued mission to provide outstanding high quality furniture at affordable prices, please see our Reviews on Trustpilot as it speaks volumes about our company. High quality oak furniture supplied direct from our Oak World warehouse to every City , Town and Village in the UK. If you are in the market for high quality oak furniture, look no further! We offer a wide variety of beautiful designs and our professional and friendly service are matched by our fantastic affordable prices. These are just a few of the reasons why more and more people are choosing Oak World for their new furniture purchase. Call us now on 0345 222 4665 Monday - Friday 9am - 5pm and we’ll be happy to assist you with your new oak furniture purchase.
Oakworld.co.uk the Home of Half Price Quality Oak Furniture
Written by the company
- 100% SAFE AND SECURE ONLINE SHOPPING
- We don’t store any of your credit card information that you enter on our website giving you extra reassurance when shopping with us.
- FREE DELIVERY
- We offer free UK mainland delivery on all orders.
- EXCELLENT REVIEWS
- With feedback from over 12,000 customers we have a 4.6/5 which is excellent feedback on Trustpilot!
- HIGH QUALITY FURNITURE AND PRICES
- We provide high quality furniture at the most competitive prices available.
- 30 DAYS FREE RETURNS
- All that we ask is that you keep the original packaging and have it ready for our delivery team to collect on the arranged day.
Contact info
Unit 5 Harvey Court , DL15 0FB, Co Durham , United Kingdom
- 0345 222 4665 or 01388 747090
- sales@oakworld.co.uk
- oakworld.co.uk
Replied to 5% of negative reviews
Typically replies within 1 month
Laura is a star
Disappointed with quality and customer service (Durango 181cm Sliding Door)
I purchased the Durango 181cm Sliding Door Wardrobe back in February and unfortunately, I’ve had several issues with both the delivery and the product quality.
When the wardrobe was delivered, the driver insisted on checking the mirrors to ensure they weren’t damaged in transit. While I appreciated the caution, he used a knife to open the packaging and ended up scratching the entire inside of one of the panels. Thankfully it was on the inside and not visible once assembled. I contacted Oakworld and they did offer a partial refund, which I was happy to accept at the time.
However, a few months later, while sliding the right-hand door as normal, the bottom mirror panel on the left-hand door suddenly cracked. I raised this with Oakworld, but was extremely disappointed with their response. They implied that this kind of damage couldn’t have happened from regular use and effectively suggested I was at fault. I was told I would need to purchase an entirely new door.
For a wardrobe that should withstand normal daily use, I find this unacceptable. Given the initial delivery issue and the lack of support for what I believe is a product fault, I cannot recommend this wardrobe or Oakworld. The design may look nice, but the materials and customer service leave a lot to be desired.
Very pleased
Ordering online is straightforward, the side table was delivered on time and very pleased with the item.
Easy navigation, plenty of options
If looking for decent furniture and at good prices, then this site is a great one to start at.
Not received my second purchase yet but fingers crossed it will nicely match the other item, complete the look and give me a bit more storage space.
Delivery doesn’t take too long from date of purchase.
Great product. Great service
Ordered online. Arrived quickly and excellent communication through the delivery company. Great product. Really well made and easy to assemble with clear instrutions and everything you need. Would highly recommend.
Easy to order
Very smooth business transaction.
Ve product look well built just what I neededry patient very thoughtful easy to…
Very patient very thoughtful easy to communicate with would use them again
Easy to use online ordering system
I have purchased lots of different oak…amazing furniture
I have purchased lots of different oak furniture and it is all looking fantastic
Dressing table and stool
Recently purchased a dressing table and stool. The ordering process online was very straight forward. The goods were received in under a week and were well constructed and the finish was of a high standard. I would definitely order from this company again. The only suggestion I would make is to offer colour samples for the painted furniture like other competitors do. I would have preferred a slightly darker grey
Easy to order and confirmation email…
Easy to order and confirmation email arrived quickly, and a follow up email with details of delivery etc
Bought a wardrobe, horror build
Bought a wardrobe, looks lovely now it’s up don’t get me wrong but was possibly the worst thing I’ve ever had to put together. Nothing is numbered, the instructions are not clear at all, and part of it required a second person as it was quite literally impossible by yourself due to the way it tells you to build it. Still got a chest of drawers and 2 bedside tables to do yet which I’m dreading. Does look nice though I must admit.
I found the sofa I've been looking for
I found the sofa I've been looking for. Just hope it is as good as it looks when it comes
Let down by after sales support.
Let down by after sales support.
Bought furniture from Oak World which was very good and easily put together. Though after an accident we tried to contact them for support to no avail, where we couldn't get a telephone response, and email correspondence was simply ignored.
Despite the initial satisfaction, our custom will be elsewhere in future as the customer service after sales support is non-existing from experience.
Very easy to use
Decent product and fast delivery
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