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Oak&More Reviews 4,660

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including tables, chairs, cabinets and sofas, noting their beautiful finishes and sturdy construction. Consumers appreciate the wide selection available and consider the prices to be competitive. The buying process is described as easy and clear, with helpful notifications provided throughout. People are also satisfied with the delivery service, highlighting the politeness and professionalism of the delivery teams. Many reviewers mention that the items were well-packaged, ensuring they arrived undamaged. The company's customer service receives positive feedback, with reviewers noting quick and helpful responses to queries and efficient resolutions to any issues. Overall, consumers express a high level of satisfaction with both the products and the service provided by Oak & More.

Based on these reviews

Rated 5 out of 5 stars

Ordered oak table was delivered 2 days later. Beautiful table, gorgeous oak. Good price. We were given a 3 hour slot for delivery. Driver phoned 30 minutes before delivery to tell us he was on his way... See more

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Rated 5 out of 5 stars

First class service and lovely furniture! My whole experience with Oak and More has been second to none. From the choice of goods and ease of ordering to the speed of delivery, the excellent commu... See more

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Rated 5 out of 5 stars

Really nice furniture, good quality lovely finish. As I live in a remote offshore location my delivery was sent to Glasgow to be delivered to me via my a local haulage company. This was carried out... See more

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Rated 5 out of 5 stars

From my initial enquiry with regard to payment, I was provided with a pro-forma invoice. One phone to arrange a ' bank transfer' led to a delivery date being set, triggering the delivery confirmation... See more

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Rated 4 out of 5 stars

Good quality wood, nice dark oak used for the rustic table. Easy to assemble legs. Good communication with delivery company. Very difficult for me to unpack - needed a second person, but the stiff... See more

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Rated 4 out of 5 stars

Easy ordering and on time delivery. Items as expected of good quality and very well packaged. Delivery by 2 man team however they struggled to lift table box 112kgs and not interested in listening... See more

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Rated 4 out of 5 stars

Placing order to delivery was very quick. Online info re time of delivery was very efficient. Furniture carried up stairs to the room it was to go in by very friendly crew. Packaging was very protecti... See more

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Rated 4 out of 5 stars

A bit odd as on the website as I ordered it and in an email after I placed the order, I was told it would be a number of weeks until the item was dispatched. This was fine as I didn’t want it straig... See more

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Rated 5 out of 5 stars

Oak & More has an excellent record on Trust Pilot, their website is well-designed and has useful search facilities. So when you search for "desks" that is what you find. Not desk-accessories or "did y... See more

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Rated 5 out of 5 stars

Bought a marble dining room table and chairs, the two guys that delivered it were very polite and protected our floors. two days after we noticed a crack in the top, contacted the London office and... See more

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Rated 5 out of 5 stars

Ordered a footstool to go with my new sofa. Easy to order, price was very good and the quality is fantastic. Kept up to date with delivery and was easily able to change the date to suit. Had a call 3... See more

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Rated 5 out of 5 stars

Purchased a beautiful marble dining table and chairs, for our new house, which we are delighted with. Also, the delivery men were very helpful and assisted in movement and construction, which was a tr... See more

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Rated 5 out of 5 stars

I have had a quite a lot of furniture from them now. it started with 2 units for my kitchen and I was so happy with the quality it ordered new furniture for my lounge and a new dinning set. Everything... See more

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Rated 5 out of 5 stars

We purchased a dining table but weren’t happy & wanted to exchange. The process was made so easy hassle free straightforward. Amazing customer service ! Received our new dining table very quickly, qu... See more

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Rated 5 out of 5 stars

Great online service. Ordered our coffee table and arranged delivery. Super quick delivery spots. Fully notified each step of the way. Great delivery. Excellent service. Oh and very happy with the gre... See more

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Rated 5 out of 5 stars

The dining table and chairs we purchased are far superior in quality to any other table and chairs we have either owned or looked at. On top of this the price we paid was super competitive and when th... See more

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Rated 5 out of 5 stars

Absolutely super satisfied with our Brampton Soft Green Painted Super Wide TV Cabinet. We looked at many but this was the only one with the right dimensions to take my home cinema kit. A beautiful c... See more

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Rated 5 out of 5 stars

I was a bit dubious about buying furniture online without seeing it first, but there wasn't a store close to me where I could view the items as they were in the clearance. However, the items were muc... See more

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Rated 5 out of 5 stars

Great company to work with. Excellant communication, items arrived on date i was told, delivery was fast and driver also kept in touch with arrival time, goods arrived well packaged and undamaged, c... See more

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Rated 5 out of 5 stars

120cm oak table Solid as a rock, looks good, and will see me out, its just a pleasure to look at and use. Communication with company was good answered all my questions, Highly recommend firm and table... See more

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Rated 4 out of 5 stars

Furniture good quality - well represented online and arrived as promised. Prices fluctuate a lot on the website, so you never really know whether it’s a ‘good deal’ or whether there’ll just be another... See more

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Rated 5 out of 5 stars

Really lovely display cabinet. Well made, beautifully finished. The one fly in the ointment was that the delivery team told me it wouldn't fit upstairs (I live in a townhouse) but I felt that was pure... See more

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Rated 5 out of 5 stars

From ordering to delivery it was extremely quick. The table was perfect for my room and being extendable was a bonus. It also matched my other furniture very well. It shows when you use decent photogr... See more

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Rated 4 out of 5 stars

Ordered an oval oak dining table. Ordering and delivery were excellent. Unfortunately when it was assembled and we opened it up to extend to full width, the joints were open when the table was... See more

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Rated 5 out of 5 stars

Ordered six Hendrick faux leather dining chairs. Great company to deal with, from placing the order right through to delivery I was kept informed of progress. Speedy delivery but had to contact them... See more

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Rated 5 out of 5 stars

The couch i wanted was available and delivered on time and as per scheduled. The buying process was easy, clear and very comfortable. I got the right amount of notification along the way, which wa... See more

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Rated 5 out of 5 stars

Oak and More have been wonderful. We needed to call them and they were quick to answer, and answered our queries. The triple green wardrobe arrived ( yes, there is lots of packaging but necessary to p... See more

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Rated 5 out of 5 stars

Bought a nice comfortable armchair which was delivered on time with minimum fuss. Oak&More also responded quickly when I reached out to them for help finding the armchair legs (my fault for not realis... See more

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Rated 5 out of 5 stars

Lots of choice and great prices. When the furniture arrive within 48 hours of ordering the build quality was excellent . I chose the herringbone , a great modern look . Whole experience from choos... See more

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Rated 5 out of 5 stars

Polite and friendly delivery drivers. Called an hour before arrival to advise they were on their way. They were respectful of the property. Did a visual check of the route upstairs and double chec... See more

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Rated 5 out of 5 stars

Very easy from start to finish. Easy to use website. Delivery two days later and within the timeframe. Quality dining set. Extremely pleased with both the product and service

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Rated 5 out of 5 stars

Beautifully crafted wooden oak furniture. I’ve purchased two sideboards, a small circular extendable table and a pair of side tables. Good service, polite delivery drivers. Would recommend !

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Rated 4 out of 5 stars

The furniture is great and it's wonderful that it's delivered fully assembled. I was a bit annoyed that there's no option for unpacking and waste removal. As I've gone back and forth to the local rec... See more

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Rated 5 out of 5 stars

I am pretty sure that I have written a review before, but here goes. We were flooded in the early hours of New years day 2024, after our property was dried out, not realising how long it would take... See more

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Rated 5 out of 5 stars

Great product. Lovely sofa. Value for money. Delivered on time. Protected by excellent packaging. Helpful and polite delivery guys

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Rated 5 out of 5 stars

Information on delivery was sent to me straight after the order. I was sent updates and delivery was on time. Very presentable and polite delivery team. Well done.

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Rated 5 out of 5 stars

My dining room table arrived well packed and undamaged. It looked exactly as per the photograph on your website and is ideal for our small dining room. Very pleased with your service and our furnit... See more

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Rated 5 out of 5 stars

Fantastic quality product that looks incredible In the house, minimal assembly required. Delivered within 48 hours of placing the order. Would 100% recommend Oak&More and will be using them again!

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Rated 4 out of 5 stars

A beautiful item - really happy with it and with the service. There is a slight chip on one of the corners which is why I'm not giving five stars but it's barely noticeable

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Rated 4 out of 5 stars

So far so good. Placed order and had lots of communication. Delivery is planned within days of the order. I haven’t given 5 stars as we haven’t reached our delivery date yet.

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Rated 4 out of 5 stars

A very nice small chest of drawers for the cost. Everything went well and as planned with the delivery.Just one gripe, so well packed it took ages to remove all the protective packing….

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Rated 5 out of 5 stars

All very simple. Easy to navigate round the website, delivery was perfect and lovely piece of furniture

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Rated 5 out of 5 stars

Ordered the yateley table and flow back chairs that had 48hr delivery. Arrived on time and well packaged very happy with them

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Rated 5 out of 5 stars

Service very good was kept informed from start to finish. Delivery was on time and carried out professionally

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Rated 5 out of 5 stars
Verified

Extremely quick delivery, the items matche perfectly description and the photos. Really high quality products

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Rated 5 out of 5 stars

We had a problem with 3 out of 4 chair pads .. and Customer Services (Megan Bird) help to sort out with replacements. Thank you Megan.

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Rated 5 out of 5 stars

Polite young man delivered item to the door. As the box was slightly damaged he carefully unpacked it to ensure there was not any damage to the item - which there was not. Very pleased with the servic... See more

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Rated 5 out of 5 stars

Quick response to query and amended without quibble. Fast delivery. Will use again i the near future when needing high quality furniture.

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Rated 4 out of 5 stars

Quality furniture at a reasonable price. Only issue was a fixing behind the top drawer (stopper) was not attached.

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Rated 5 out of 5 stars

Good looking and very safely packaged. Delivery prompt and taken to the room.

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Company details

  1. Furniture Store

Written by the company

We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars

Spoke with two customer care personnel

Spoke with two customer care personnel, very mannerly. Unfortunately the 48hrs delivery only applies to the mainland, a possible 9 to 11 weeks wait for delivery to me in Northern Ireland, with a hefty delivery cost a bit disappointing. Would love to have my furniture before Christmas, but it might not be possible.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Top marks

Another great service from oak & More. Superb solid furniture. Deliverd on time. Cannot fault this company. This is the second piece of furniture ordered from here in as many weeks. Top marks.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

This was a great experience from start to finish , I ordered, I got updates .the delivery men were so respectful ,pleasant and did a great job of delivering my furniture to my dining room. They cleared away all the cardboard and were gone like they had never been!.its a shame another company i bought lounge furniture from, were at the bothom end of the scale unfortunately.

September 30, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you so much for your wonderful review Ann. We’re absolutely delighted to hear everything went smoothly from start to finish and our delivery team made such a positive impression. It’s great to know they handled your furniture with care and left everything neat and tidy. We appreciate you taking the time to share your experience and hope you enjoy your new dining furniture for many years to come!

Rated 4 out of 5 stars

Great table and chairs, but too much plastic packaging.

Great table and chairs.....but SOOOOO much packaging, including far too much polystyrene, which can not be recycled, and other soft plastic. Also, note that the table weighs far more than 100 kg, so needs strong people to put the legs on, and then turn it over!
Very swift and acceptable delivery.

October 6, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you very much for your kind words and for taking the time to share your feedback. We’re delighted to hear you’re pleased with your new table and chairs, and that delivery was swift and satisfactory. We’re continually reviewing our packaging materials and delivery information to make improvements where possible, including exploring more sustainable options.

We hope you enjoy your furniture for many years to come, and thank you again for choosing us!

Rated 5 out of 5 stars

Excellent quality

Really pleased - excellent quality, fast delivery - would buy again

September 29, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you so much for your lovely feedback Freya. We’re delighted to hear you’re pleased with the quality and delivery. It’s great to know you’d buy from us again, we look forward to serving you again soon!

Rated 4 out of 5 stars

Chipped wood on the mirror

I got my dressing table, stool and mirror. The items are great quality, however the mirror was already chipped on the wood.

September 29, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your review Jane about the quality of the dressing table set. We're sorry to hear about the chip on the mirror, this definitely isn’t the experience we aim to provide. Please don’t hesitate to get in touch with our customer service team on 02083387602 Mon - Fri, 9am - 5pm, as we’d love the chance to make this right for you. We truly appreciate your support and hope you’re otherwise enjoying your new furniture!

Rated 5 out of 5 stars

Oak and More - Quality & service at its best

I would highly recommend Oak and More. Quality well built product, available for delivery within days. Seamless process from order to delivery on time within a 3 hour time slot.

October 12, 2025
Unprompted review
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Reply from Oak&More

Thank you so much for your fantastic feedback Edwin. We're delighted to hear you were pleased with the quality of your purchase and the smooth, timely delivery process. We truly appreciate your recommendation and hope to welcome you back again soon!

Rated 5 out of 5 stars

Great products, keenly priced from Oak& More

Great products at a competitive price. Fast delivery with great communication throughout. Highly recommended

October 14, 2025
Unprompted review
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Reply from Oak&More

Thank you for your review Rob. We're thrilled to hear you were happy with the products, pricing, and delivery experience. Your recommendation means a lot to us, we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great quality wardrobe

Great product info in the shop.
Friendly staff
Easy to choose.
Great quality wardrobe.
The only downside as OAP’s we couldn’t lift it into position.
The 2 and 1 robe sections weighed over 100 kilos so impossible to move.
Had to get a removal 2 man team to lift it into position for us.

The packaging was excessive but we appreciated that it all added to the safe delivery of the wardrobe with no dents or scratches.

Would recommend for the quality but just have 2 bully men around to install it

September 29, 2025
Unprompted review
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Reply from Oak&More

Thank you so much for your lovely review Vivienne. We're delighted to hear you found the shopping experience easy, our team friendly, and the wardrobe quality up to standard. We completely understand the challenge of moving heavier furniture and really appreciate you sharing your experience. Thanks again for your recommendation, we’re so glad you’re happy with the wardrobe!

Rated 5 out of 5 stars

Superb experience

We ordered,
Warwick Solid Oak Dining Chairs
SKU: WARWICK-OAK-SINGLE-WARW005/PAD-CHARCOAL
Qty: 2 pairs.
We ordered on Saturday 11th October , as in stock, arrived Tuesday 14 october. Very very well packed, in boxed pairs, with cardboard and polystyrene packaging in the box between the 2 chairs. Could not fault the delivery guys either, given a slot by e- mail and telephoned 25 minutes before arrival.
Everything about the order was superb and no damage anywhere on the chairs. Wouldn't hesitate to use again. Eric

On a side note , and for those with dexterity problems in their hands, the seat pads do need attaching with sort bolts and washers.

October 14, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your thoughtful and detailed review! We're thrilled to hear your Warwick Solid Oak Dining Chairs arrived promptly, in perfect condition, and so carefully packaged. It’s great to know the delivery process ran smoothly and that our couriers kept you well informed. We also really appreciate your helpful note about the seat pad assembly. Thanks again for choosing us!

Rated 5 out of 5 stars

Would recommend and buy from them again

Customer service is excellent, super responsive and helpful on chat and picked up the phone quickly. They were helpful in answering all of my questions before purchasing. The table is of very high quality (especially compared to competitors with higher price points) arrived really quickly and was easy to put together.

After a LOT of research at products in the market I would say these guys really came out top and the customer service element really made it for me. I feel confident that if we had had any issues they would be quick to help resolve but thankfully we didn’t.

September 30, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you so much for taking the time to share your experience! We're absolutely delighted to hear both our customer service and product quality stood out to you, especially after all the research you put in. It's great to know our team was able to support you promptly and thoroughly before your purchase, and we’re so glad the table met expectations in terms of quality and ease of assembly. Thanks again for choosing us!

Rated 5 out of 5 stars
Verified

Beautiful products

Beautiful products, great quality and service second to none. Second purchase in a short time! Very pleased. Delivery is quick, efficient and careful. Overall, a superb experience, thank you.

October 13, 2025
Oak&More logo

Reply from Oak&More

Thank you for your kind words and continued support Beverley. We're thrilled to hear you've been so pleased with the quality of our products and the level of service you've received. It means the world to us that you've chosen to come back for a second purchase so soon! Its good to hear the delivery met your expectations. Thank you for being a valued customer!

Rated 5 out of 5 stars

Beautiful table and chairs …

Seen the table and chairs online and kept putting it off but gave in and so glad we did, the table and chairs arrived today very well packaged and delivered carefully and efficiently, communication was excellent from the very beginning.
As soon as we started unpacking the first box we knew we were going to love it , it was very simple to assemble and soon everything was in place looking beautiful, very very pleased with our purchase 😁

October 13, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you so much for your kind words and thoughtful review Neil. We're absolutely thrilled to hear you’re happy with your new table and chairs. It means a lot to know the delivery, packaging, and assembly all met your expectations and everything looks beautiful in your space.

We truly appreciate you taking the time to share your experience. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new furniture!

Rated 4 out of 5 stars

helpful staff on the phone

helpful staff on the phone. quick delivery by polite drivers. Tried hard to put it upstairs but wouldn't fit. very well wrapped and packaged. not 5 stars because the display cabinet wasn't top quality.

October 4, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your honest feedback Godfrey. We’re glad to hear our staff were helpful and the delivery team polite and efficient. Sorry to hear the cabinet didn’t quite meet your expectations in terms of quality, and it didn’t fit upstairs despite the team’s efforts. We appreciate your comments and will take them on board to improve wherever we can. Thanks again for sharing your experience!

Rated 5 out of 5 stars
Verified

Amazing products

Amazing products ! We are very happy with new dining room table . Locking forward to buy more furniture from Oak & More ! Delivered was in 2 days with a professional team and they fixed in our dining room , was heavy table around 200 Kg ! 5 stars also for the delivery team !

October 10, 2025
Oak&More logo

Reply from Oak&More

Thank you so much for your wonderful feedback Gabriel. We’re delighted to hear you’re very happy with your new dining room table and that our professional delivery team handled the heavy lifting with care. It’s great to know everything arrived quickly and was set up perfectly. We look forward to helping you with more furniture soon, thanks again for the five-star rating!

Rated 5 out of 5 stars

Love the table

Love the table, good quality and nice weight. Quite solid. Lovely top so pleased we brought it

October 6, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your lovely feedback Beverley. We’re so happy to hear you love the table and appreciate its solid feel and beautiful top. Thanks again for sharing your experience!

Rated 5 out of 5 stars

From start to finish

From start to finish, the help guidance and attention to detail amazing .
The furniture arrived safely on time and perfect !

September 12, 2025
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you so much for your wonderful feedback. We’re thrilled to hear from start to finish, the help, guidance, and attention to detail stood out to you. It’s fantastic that your furniture arrived safely, on time, and just as perfect as you hoped!

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