Good quality, easy to assemble furniture. All components were present and everything was learly labelled and came sorted for ease of use. The items came when promised with 2 delivery personnel so n... See more

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Hi, we’re daals.co.uk and we provide beautiful furniture at better prices. We’re passionate about delivering the latest trends in home & garden furniture, at affordable prices, and delivering them swiftly to your home. Whether you're in need of sofas that are so good, fine dining furniture, bedroom furniture to make your sleep space more cosy, or home office furniture that'll have you smirking from home. There's a wide selection to choose from. All ready and available at your fingertips. Plus, with our special daals home delivery service, we'll deliver your fashionable furniture swiftly, safely, and for free!
Contact info
17 Bayton Road, CV7 9EJ, Exhall, United Kingdom
- 02477180023
- customerservice@daals.co.uk
- daals.co.uk
Replied to 76% of negative reviews
Typically replies within 24 hours
Helpful delivery drivers
Helpful delivery drivers, Brighton and Ibs, brought the package up in the lift and to my flat so I didn’t have to carry it as it was large
Excellent experience
Excellent experience. We needed a sofa quickly so decided to give Daals a try based on their online reviews, the contemporary sofa styles and the fact that they could deliver within 2 weeks.
A week after we ordered the sofa it was delivered exactly on time - delivery notifications were provided right from despatch and were accurate - the delivery team were polite and helpful. We had a couple of questions prior to placing our order and these were answered promptly.
Most important of all, we love the sofa - looks great and is really comfortable.Excellent all round.
Put the wrong address in and the…
Put the wrong address in and the customer service from James was exemplary- friendly and helpful!
Got some beautiful pieces of furniture…
Got some beautiful pieces of furniture from this company.
Glad I did …
I bought a sofa set without seeing it…
I bought a sofa set without seeing it in real life! I was very nervous because these things look great online but often fall short in real life. And if it’s uncomfortable the effort to send it back felt a little overwhelming - although I’m sure it would have been fine if I had to.
However, I was so delighted that not only did it look exactly as I’d hoped, it was incredibly comfortable. The sofa is very firm but I love that - and the pouffe and the single chair and the rug I also bought are superb. I’m really pleased!
Delivered earlier than expected and…
Delivered earlier than expected and furniture looks great
Furniture was delivered in tact and…
Furniture was delivered in tact and placed where I wanted it with minimal disruption. Delivered by Mark & Marley
Happy with my purchase ❤️
Great delivery very prompt and well before the actually date given. Guys were lovely and quick at bringing item in no issues and happy with my purchase. Ideal table and price for what we need for our kids who only ruin furniture anyway 😅 bought a bed from daals last year and love it too ❤️
Do not expect delivery on time what
Do not expect delivery on time what
they state on website is not when it arrives really poor and they reset delivery date by ten days if you are not available
Worst company I have ever experienced
Worst company I have ever experienced. Their delivery guy attacked me and company support their side and did not deliver my items still. Theu asked for extra 60£ for missed delivery. Its unacceptable
Fiz the delivery person was polite…
Fiz the delivery person was polite efficient and kept me up dated
Terrible - don’t do it.
I would have given this company zero stars if I could have. They refused to deliver the parcel to building delivery office owing to company policy delivering to the door, they made me pay £30 for redelivery and then didn’t even deliver it to the door; they left it going up and down in the building lift and didn’t even notify me it was there. They then refused to refund my £30 despite not actually following their own policy. The parcel was so heavy I couldn’t get it out of the lift on my own and into the apartment. The customer service team were incredibly rude - genuinely the worst I have ever experienced - lied about delivery slots and failed to book delivery slots despite my following the process. The product itself is fine - the quality isn’t particularly good at all. Will not be shopping here again.
Delivery arrangement is very peculiar
Delivery arrangement is very peculiar. You don't get a choice of choosing a delivery date. They text you saying items will be delivered NEXT DAY!! I had to arrange window removing and disposal of old sofas?
Had to ring to rearrange, yet again, no jotice except a text for next day delivery. Utterly bizarre practise.
Ordered Daphnis sofa and loveseat
All came in boxes.... Terribly, terribly uncomfortable, and short altho I knew the sizes, guess not seeing them in person is an issue...... Really rethinking of biting bullet and selling those and ordering from Sofology or even DFS.
Everyone we have had contact with have…
Everyone we have had contact with have been polite, courteous, helpful, just right.
Our safos look good in our conservatory.
We will definitely look for any household furniture and accessories from Dallas.
Excellent service
Moore and Ryan were great, we've moved into a new home with new carpets and both took their shoes off without being asked, thank you for being so considerate. A pleasure to deal with.
Drivers very helpful and ontime
Good service
Delivery driver very good, was on time and took good care when transporting the items into my property 😁
You need to hire staff who bring boxes…
You need to hire staff who bring boxes up stairs. I had to drag 4 boxes all around 40kg by myself lucky I'm able bodied but it still was a nightmare. I spent over 600 pounds thr least you could do would be to bring it my door
Quick delivery
Quick delivery, clear comms and help putting it in my house. Big shout out to Bradley and Ibs!
Looks better than the photo, really pleased with it.
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