Jayride Reviews 7,293

My booking experience, it wasn't easy finding a transfer company that both does, pick up from sangster Airport montego bay going directly to the Catalonia hotel. This was my 2nd try but,I found one... See more

Fairly Esay Web Site After completed the application for the Airport transport which was reasonably easy after having to redo because for some errors and omissions. The quick acknowledgement of the... See more

I lost the director of operations at the terminal.... he had texted me "Hola" but could not find his exact location. Then when we were directed to the curbside with him, we waited an additional 10+ mi... See more

Booking was easy. However, it took a long time to decide which option to choose because there was so little information about the vehicle that would be used. All the pictures of cars were the same in... See more

Really easy to navigate the website. I’m glad they ask for flight details so they can monitor any delays especially since I don’t know how long it typically takes to go through this airport to be able... See more

I booked 5 movements for a total of 16 tour passengers that had early AM departures. I fully expected that confirmations meant they would be picked up and delivered as contracted. Some rides arrived m... See more

My first time using Jayride i’m from Las Vegas coming into LA book with jayride from LAX to my hotel destination some kind of ways to date got mixed up coming and going, but thanks to customer servi... See more

Booking our transfers through Jayride was so easy and the prices are very competitive. I was a little disappointed once bookings were confirmed via email reply, that an additional charge of $4 AUD is... See more

Straight forward and easy to book transfers with this company. But unfortunately the driver couldn't give us a pick up time as he was unsure when he would finish his work prior to us, It doesn't m... See more

Easy to book online. Reasonable rates. Giovanni was a great driver and very personable. We managed to communicate well although my Italian was way worse than his English. He left the motorway as the F... See more

Our driver, Isa, arrived promptly at 6 AM to take the 4 of us to the Louisville airport from the Galt House Hotel. He was extremely courteous and patient with we 4 elderly ladies and our luggage. T... See more

Had a great experience. At first I booked and had wrong address. I canceled without any issue. Was very worried as my card was already processing. One minute later got notified of credit going on car... See more

When I signed in originally your site did NOT work and I keep trying for 3 days with asking for help from your help center. On the third day my husband signed on and went to "booking.jayride.com" and... See more

Jayride takes time to pay its suppliers in South Africa, some suppliers have not been paid for trips dating back to June 2024. Suppliers offer exceptional good services to Jayride clients but they ar... See more

I tried Jayride for the first time relying on high ratings and appreciating the affordable price. Even though we had to wait for about 20 min at the airport, the ride was worth the wait. The van was s... See more

Easy site.Only suggestion is you must provide wats app number and not direct number .once we land we should be able to contact company/ driver with wats app. Direct call will be expensive because it w... See more

Easy booking process. I could find rides for Chinese cities without a problem. Communication via WhatsApp very helpful.

Booked a ride to airport in Madrid. No pickup time provided and when I called to find out, person on other end spoke no English and my Spanish wasn’t helping. Finally asked hotel concierge to help and... See more

Easy, hassle free service! Booking was convenient online. I dread online bookings as I cannot receive text messages due to an international number, and mentioned this on the form. Our driver arrive... See more

The company that was supposed to pick us up through Jayride could not be found at the Airport so we contacted Jayride directly. They were also unable to contact the driver so Jayride sent us another r... See more

Booking the ride was straightforward but I failed to look at the optional extras, so my fault. However I assumed that meet and greet would be included. Being from overseas I don’t have a local sim so... See more

It was a bit confusing-I sent a message via what’s app but never received an answer. I had an uber attendant at the airport call the number and I was told I’d receive a message with the driver info.... See more

I have used Jayride several times in many different countries. The vehicles are always clean and well kept. Drivers have been on time, professional and helpful with luggage. Most times they communi... See more

Car windows filthy, driver spoke little or no English and got loss even with GPS. In his defense there were multiple road closings and we arrived only with my help!

I knew immediately that Jayride is dependable. They responded immediately to my questions and concerns. I feel a sense of relief knowing they are reliable. It takes the worry and stress of out of tra... See more

The WiFi on my phone wasn't working at the airport, which made contacting my driver, Richard(?) impossible. However, he stuck around (instead of driving off) and persevered in trying to contact me and... See more

Ride and was fine when we found each other communication beforehand was a little bit lacking. I had to chase the Customer Service number to get contact with the driver which was a bit stressful. Trev... See more

There was some communication issues with booking and although late, I was contacted and the issue has been resolved. I have yet to actually experience the pickup and drop-off as my ride is not until n... See more

Easy booking and received information on driver. The flight was delayed and I had no way to contact the driver while in China, but upon arrival the driver contacted me and waited for me until I came... See more

Booked an airport transport from O'Hare to my hotel in Chicago. Landed after eleven PM, so no traffic. Entered my flight number in the required field so my ride could be there when I arrived.... See more

I’d made a typo on my email and edit button allowed correction very easily. Booking made, email confirmation sent. Feel very confident that I’ve chosen well.

The website is easy to navigate and information was easy to understand. The prices were reasonable. They ask for flight details I am assuming so they can monitor any delays. So far everything seems... See more

Overall very satisfied but I would like to know more about the size of the car - if it is SUV, it mid size or full size and their models, or if Van how many seats and the model.

The whole process was very easy from start to finish. Good website, well explained and simple to use to obtain the required taxi service. Takes all of the doubt out of your mind about being ripped off... See more

I gave a 2 star review but it showed up here as a 5 star. Plus every negative comment was deleted and they shared the one positive remark. These are not honest reviews. My rides were horrible. Ver... See more

Quick access to several alternatives. All necessary information provided. Follow up confirmations came immediately after providing details. All very good. Let's hope the actual pick up works on the... See more

Easy to Book, excellent communications, simple to update flight details and pick-up time, very friendly.

Everyone was very friendly. The place was organized and my reservation was honored in two minutes.

Easy to use online booking platform.

I specifically stated in the comment section that I have 2 bikes to transport and ticked all the right boxes as well as messaging someone online about it,as I hav never traveled with bikes before I wa... See more

Our driver was very friendly and got us exactly where we needed to go. He was even honest when he realized my sister left her purse in the car. The only thing missing was the meet and greet at the air... See more

Would like to have option of asking for a specific pick-up time, rather than just flight times. I have difficulty walking, and would like to be at airport extra early to arrange for wheelchair assist... See more

I loved being able to compare different transfer options in one place—everything from shared shuttles to private cars. The reviews helped me pick the right service, and the whole process was super sm... See more

Using Jayride.com was a fantastic experience. The platform is intuitive, and I found a perfect private car for my trip at a great price. Booking was quick, and everything went smoothly from start to... See more

Jayride.com made arranging my airport transfer super simple. I could choose from private cars or shared shuttles, and the website clearly shows ratings and prices. Everything went smoothly and I’d de... See more