Everything was great & the communication with not only my host but through Turo , definitely recommend ! 

For the past year and a half I was paying fast lane tolls and they previously stated to me that I was exempt because of the EV benefit. The senate passed a bill 1662 on July 1, 2025 to cut those benefits but I was auto paying way before that. 
Sunpass stated they had no knowledge of this benefit and that was with the DMV. 
These people sound like straight scammers as I requested credit for those months and they stated we don’t do that. 
When I requested to speak to a supervisor they stated they were not available to speak pertaining to this conversation. (Sounds like a scammer/mafia to me.) 

The associate wrapped up my reservation quickly and thoroughly when I had to unexpectedly take another call.

Our driver didn't pick us up for our return trip and all guests had to order Ubers.  I worked with Elena Tarasova, and she assured me that she would be sending a refund for 50% of our payment (almost $700 refund) since we didn't receive the service, which, honestly, is the least she could do.  We never received it, and upon follow-up emails and multiple messages communicating that she was "speaking to their accountant" or "having a check mailed," she has stopped responding. I do not recommend and if you do choose to book with them, be cautious. 

Great customer service and explains everything well.

The cover fit right out of the box.    I'm dim, so some instructions would be helpful, especially for assembling the tie down straps.   A longer tag to identify the front of the cover would be helpful.    Out of the bag the cover is folded in such a way as to give no indication of front or back.

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