DA

darrel

United States

Reviews

Review of Jayride


Rated 2 out of 5 stars

Filthy, No English, Late and Lost

Car windows filthy, driver spoke little or no English and got loss even with GPS. In his defense there were multiple road closings and we arrived only with my help!

September 11, 2025
Unprompted review

Reply from Jayride

Hello Darrel,

Thank you for taking the time to post a Trustpilot review. We are sorry to hear about what happened. Jayride prides itself in providing seamless airport transfers and this is definitely not the kind of experience we want our travelers to have.

We will review the incident with Lyft so we can put measures in place and improve the level of service provided. Your feedback is invaluable in helping us ensure this does not happen again.

Jayride is a booking marketplace listing thousands of transport providers. We value all feedback, positive or negative; however, we would appreciate it if you'll consider reviewing Lyft on their Trustpilot page and reconsider your review of Jayride.

If you have any questions or clarifications, you can write us an email at bookings@jayride.com.


Sincerely,
Ray

Review of CheapFareGuru


Rated 3 out of 5 stars

Nuttin

You are squeezing me!

September 9, 2024

Reply from CheapFareGuru

Hi Darrel,
Thank you for sharing your feedback with us. We apologize if you felt any pressure in your experience with us, as that is never our intention. We truly value your satisfaction and would love the opportunity to address your concerns. Please reach out to us directly at 213-225-9858, and we'll do our best to assist you further.

Review of pictureframes.com

Review of pictureframes.com