Filthy, No English, Late and Lost
Car windows filthy, driver spoke little or no English and got loss even with GPS. In his defense there were multiple road closings and we arrived only with my help!
Reply from Jayride
Hello Darrel,
Thank you for taking the time to post a Trustpilot review. We are sorry to hear about what happened. Jayride prides itself in providing seamless airport transfers and this is definitely not the kind of experience we want our travelers to have.
We will review the incident with Lyft so we can put measures in place and improve the level of service provided. Your feedback is invaluable in helping us ensure this does not happen again.
Jayride is a booking marketplace listing thousands of transport providers. We value all feedback, positive or negative; however, we would appreciate it if you'll consider reviewing Lyft on their Trustpilot page and reconsider your review of Jayride.
If you have any questions or clarifications, you can write us an email at bookings@jayride.com.
Sincerely,
Ray
