Bought two pairs of shoes which are really good in fit and I like the Wide option. Finally on the web site it is mentioned also the old style in the description, because INOV8 have changed names... See more
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Forged in the fells and mountains of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences, with pioneering products and innovations that keep athletes within the flow. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. INOV8 make purposeful design decisions that strike a precise balance between the body and the environment to enable a more fulfilling sporting experience. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
I gave feedback regarding the website. My suggestion/query was acknowledged promptly by a real person. They acknowledged my issue and provided the information I had struggled to find. They said they would pass on my comment to the relevant department so changes could possibly be made in future. I appreciated this and was satisfied with the response.
Day one of my boots arrival, so not had time to wear out yet. However, have worn them around the house for a day and they are extremely comfortable, much better than other boots I have tried. Quality of materials appears to also be good.
I ordered the wrong size shoe and I was happy with the returns process. It was quick and efficient and I git my money back.
Ps I was pleased to nor pay the Post Office and only 2.59 to innovate!
Reply from INOV8
Online order. The website is easy to use, and the items ordered arrived very quickly, two days after ordering, that was standard delivery, not express.
Reply from INOV8
Purchaser the f-fly for hyrox, love the shoe light and fast and good for all the stations, fast delivery and free delivery great service 😁
Reply from INOV8
Reply from INOV8
Ordered Size L (largest size marked on the INOV8 website) from US in Boston for a shoe size of 11.5
(US) for 26.49$… way too small (wearing Hola Challenger 7 ATR GTX). Called Customer Support to substitute for a Size XL (after seeing it on another website) but said it was unavailable from INOV8. Asked for a return, and later found out after processing the return slip that I was automatically charged $7.50 for the return. Asked to cancel the return from INOV8 shipper Rebound given the cost, but no one has responded after four direct emails to their customer support. Anyway, the design nor customer support will not have me coming back. Disappointing.
Reply from INOV8
Reply from INOV8
Package never arrived
Product never arrived and customer service is unwilling to help
Reply from INOV8
Reply from INOV8
Reply from INOV8
The shoes are great.
DHL didn't deliver to my place on purpose
HAving to pay to return the shoes if needed is sad
Reply from INOV8
Shoes arrived on time . Different fit and shape to my original green shoes but really bouncy and soft.
My original shoes lasted over 5 years. I walked,ran and hiked mountains in them. I swam in oceans and walk many many beaches. I hope my new shoes will also be able to stand the test of time.
Reply from INOV8
These merino Ts are brilliant, super fit and the delivery service was also very good.
Reply from INOV8
Reply from INOV8
I started a retour that should be simple. You send me the retour document. I send the product. You refund my money to PayPal, minus the 7 Euro.
But instead you try to make me pay again 7 Euro, with card (no PayPal)
Why?
Reply from INOV8
Left foot feels amazing I wish the right shoe was the same definitely would be 5 star but above the big toe back toward my led there is a real tight fitting spot I was hoping it would break in unfortunately it has not. It’s a bummer because they would be absolutely amazing if it wasn’t for this and I’m not spending on another pair ….. maybe yall can send me a better pair?
Reply from INOV8
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