Run North West Reviews 6,950

Absolutely one of the best independent stores there is. Bought myself and my wife our first pair of Hoka's and we were so pleased with them. First rate dispatch, excellent delivery time and a personal... See more

Dropped in Saturday morning for a gait analysis and a pair of trainers after being disappointed with an online purchase elsewhere. Lots of staff available and happy to help. Finn went through my train... See more

Ordered two Ron Hill x Mountain Equipment jackets, M and S as I was in-between sizes. Tried both on for size (the jacket is amazing) and sent the S back. Had a notification that the refund for the r... See more

One of the few companies that had the Garmin watch I wanted to purchase actually in their store. I also wanted some running shoes and the help I received from (Fran? Laura?) was brilliant. This includ... See more

What a fantastic first impression. I ordered my replacement running shoes one morning and they were with me first thing the next. A hand written note and some sweets were a personal, friendly touch. V... See more

I can’t believe how quickly my order arrived, such a difference using Royal Mail. Lovely personal note in the shoe box and a mini packet of love hearts. The price of my trainers were so much more reas... See more

Booked in here only for gait analysis, was super easy and understandable as a non-runner! Guy who helped was great, sourced me some really comfy trainers too. Highly recommend!

There are no words to begin to describe how brilliant Run North West are as a company. I have ordered 2 pairs of shoes from them now, and the service has been absolutely fantastic on both occasions.... See more

First time customer. Absolutely amazing customer service and prompt delivery. What was actually the icing on the cake for me was the personalised hand written note and small pack of love hearts in t... See more

Excellent service . Ordered running shoes Wednesday evening and they arrrived Friday morning so very quick delivery with E mails keeping me up to date . Loved the personal touch of putting sweeties in... See more

I have ordered running shoes several times from RNW now. What makes RNW stand out is their VERY fast standard delivery and their individualised thank you notes. That’s all very much appreciated! Thank... See more

Fast delivery, wore trainers twice and they gave me really bad knee pain, stopped wearing them and the pain went away. Contacted the company and explained, however, I was not offered a refund even tho... See more

Paid for next day, was delivered in time. Nicely packaged and a hand written note of thanks with a roll of love heart sweets. Really appreciated the personal touch! Returns policy fully explained (not... See more

I placed my first order with Run North West for the Brooks Ghost 17 running shoes. The website is very easy to use and the items arrived within 2 days of ordering. They came nicely packaged and als... See more

Excellent customer services. I had to exchange the asics nimbus as too big. Email straight away with details how to do an exchange. New trainers sent within 24 hours. 15% voucher too

Ordered my new Hoka Clifton 10s at a great price with an additional 10% off as new customer. Delivered within 48hrs with a lovely card and packet of loveheart sweets and 15% off my next purchase. Co... See more

So quick and responsive - love my new running shoes. Will definitely be ordering from you again - great prices. Personalised notes and great quality packaging are such a fab touch.

Excellent and friendly customer service. I bought a pair of On Running trainers, they arrived so quickly and a very competitive price. However they came up small, and I had a new pair by the following... See more

Fantastic service. Ordered some trainers and they arrived promptly with a lovely handwritten thank you note and packet of Love Hearts. Really lovely to have that personal touch. Will be ordering again... See more

Amazing staff that’s very caring and enjoy their work. Because everytime I order from them, they always leave a handwritten note of thanks. In today’s work/service I don’t see that anymore. Their prod... See more

Great company with competitive prices. When I came into the store, they price matched a pair of shoes I’d bought elsewhere that were too small, saving me the hassle of waiting to exchange them and let... See more

Great prompt service and got the trainers next day. The hand written note and sweets is an awesome touch. The trainers were a little more expensive on Run North West but I want to support local busine... See more

I am so sorry I don't remember the assistant's name but she was fabulous. They made me feel so at ease and really listened to all my needs and asked lots of great questions to identify the best shoe... See more

Always a great experience - I never feel rushed in the shop and the staff take time to listen. Sure, you can buy trainers anywhere but you can’t always get great customer service which is why I like t... See more

Run North West are great to deal with. They keep you informed from start to finish of your order, which was at a very competitive price. I’ll definitely be checking out for more purchases in the futur... See more

The price from RNW was close to the lowest (and they were the only supplier with the item actually in stock). The discount code worked perfectly, there were no surprise add-ons to the price and t... See more

My 2nd order in a couple of months. Good prices.....easy, efficient ordering......super quick delivery and a discount code for next time. I'll definitely order again.

Great footwear with faster delivery than expected - 2 business days, received in 1 business day prepped for my half marathon training! Personal touch of a 15% discount card in the order - will be orde... See more

Great price for last year's model running shoes, quick free delivery and just in case obvious returns policy on web site.

Absolutely fantastic business! I recommend to all my running buddies! (Just a pity the last 2 purchases I made last week my name was written on the note as “juan” and “iuan!!!”)

Free delivery and arrived less than 24 hours after placing the order. Also couldn’t find the trainers in this size and colour cheaper anywhere else.

Brilliant service, my trainers arrived very quickly and were very well packaged. There was a nice little note in the box along with a little packet of sweets thanking me for my custom.

Fantastic service. I couldn’t get the shoes I wanted from any other retailer but they were in stock at Run North West and were delivered for free in 2 days. Will definitely shop here again!

Great service, order arrived very quickly and well packaged. Trainers were exactly what I wanted at a great price. Would recommend Run North West and will use again.

Great value, fast delivery and a personal touch with a hand written thank you postcard in the box, it's the little things that go a long way!

No fuss transaction. Speedy delivery. Value for money. Sweet little note thanking me for my custom and a surprise gift that made me smile 😊 Would definitely buy from here again.

Very comfortable trainers at a great price. Excellent service provided by Run North West and quick delivery.

Have purchased a couple of items and on both occasions the items purchased were delivered promptly, well packaged and with a lovely hand written note.

Two running shoe purchases bought recently. Both arrived very swiftly indeed. Very good service from RNW and so I will keep going with them.

First rate. Delivery updates. Prompt delivery. Competitive pricing. A nice message card in the box. Would definitely use again.

Staff are always helpful not pushy tried both Hoka recovery shoes and oofos decided on the oofes

Fast delivery - good price with discount - and you get a wee packet of sweaties!

Always a great experience. The best prices on the brands I like and super fast delivery

It was my first time ordering from Run North West, and I couldn’t be happier with the experience. The shoes arrived within two days and were exactly as described. I was especially touched by the pers... See more

I bought my trainers online just after 5pm on a Saturday and they were with me by Monday morning - very impressive! They were a very good price and with free shipping too. The handwritten note and swe... See more

What an amazing experience. I ordered my trainers on Saturday afternoon and Sunday lunchtime my beautiful new trainers arrived. What I really like is the lovely little message that you get inside your... See more

My order was shipped so quickly and arrived the next day with a lovely handwritten note and a treat inside, plus the delivery was free! The website is super easy to navigate, and has lots of really... See more

Womens Hoka Bondi 9 trainers were on at a great price -cheapest by £25 when I done a price search. Smooth transaction from purchase to delivery with great communication throughout. I will use Run Nort... See more

Called in last weekend to get some advice on new running shoes as I’ve been struggling with plantar fasciitis and knee issues while running. The lady that assisted me gave me great advice on which sho... See more

Fantastic first order arrived quickly and loved the little message left inside nice little touch 👌would definitely recommend and will certainly be ordering my next trainers from your site. Thank y... See more