So glad to have found this company. From initial queries to visiting my local shop in York and to ordering online, my experience has been brilliant. Quick, honest, expert, no pressure advice by e... See more
Company replied
High Ousegate 14, YO1 8RZ York, England, GB
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So glad to have found this company. From initial queries to visiting my local shop in York and to ordering online, my experience has been brilliant. Quick, honest, expert, no pressure advice by e... See more
Company replied
My wife and I popped in after seeing the York store during a recent holiday. The 2 guys that were working couldn't have been any more helpful and friendly. We must have chatted for around 40 minutes a... See more
Company replied
Brilliant company with some fabulous products. I’ve bought two pairs of Inov8 trail runners now and the first pair which were Trailfly I walked 200 miles over two weeks without a single blister, they... See more
Company replied
I found the new shoe uncomfortable - too much padding and it feels like you’re being projected forwards because of the heel. I felt sad because the fits have always been amazing in the past
Company replied
Forged in the fells and mountains of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences, with pioneering products and innovations that keep athletes within the flow. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. INOV8 make purposeful design decisions that strike a precise balance between the body and the environment to enable a more fulfilling sporting experience. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion
High Ousegate 14, YO1 8RZ, York, England, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Reply from INOV8 - York
So glad to have found this company. From initial queries to visiting my local shop in York and to ordering online, my experience has been brilliant.
Quick, honest, expert, no pressure advice by e-mail and in store from people who use the products themselves.
I have bought with confidence online and was amazed with the speed of dispatch and delivery.
First impressions of the products, RoadFly Max and 4L Racepac, are great. Fit and quality are spot on. I normally go for a stability shoe but am confident the max version will be suitable from first impressions. After experiencing a few dissapointments from the bigger brands, I'm glad to be supporting a brand based locally in the UK.
Highly recommended!
Reply from INOV8 - York
Very polite and helpful as always. I always enjoy my visits to the York store and the knowledgeable staff whom can't do enough to help you find the right, in my case, footwear.
Reply from INOV8 - York
Amazing customer service really fast and helpful. Had an issue with my shoes instantly sorted it for me
Reply from INOV8 - York
I love the Boomerang Insoles but I wish they were available in wide sizes, not just medium. The wide is always sold out.
Reply from INOV8 - York
I received great, friendly advice and service in the shop in York. I then ordered online, as my size was not available, and the shoes came super quickly!
Reply from INOV8 - York
Reply from INOV8 - York
I found the new shoe uncomfortable - too much padding and it feels like you’re being projected forwards because of the heel. I felt sad because the fits have always been amazing in the past
Reply from INOV8 - York
We initially visited the store in York (quite a long way from our home) to take a look at this brand as it was new to us.
The staff in this store were extremely helpful and friendly. Great store layout with lots of walking and running clothing and footwear.
My husband and I both tried on lots of styles but left without making a purchase as they are quite expensive and wanted to have a think about it before making a purchase. We went off walking along the river and didn’t make it back in time to purchase in store before they closed.
We ended up ordering online after deciding to both make a purchase.
We also managed to obtain some discounts at Inov8 online and the boots arrived the next day.
We are both really impressed with this new brand to us, we have always had Salomon Quest 4GTX a more traditional style boot. My boots are slightly more modern (Rocfly G90 GTX) with a funky sole and comfy from the first wear. My husband went for Roclite Pro. We are loving them so far, only had them two weeks. We could be converts to this innovative brand.
Reply from INOV8 - York
My wife and I popped in after seeing the York store during a recent holiday. The 2 guys that were working couldn't have been any more helpful and friendly. We must have chatted for around 40 minutes about our running experiences and preferences. The experience was so good, we returned just before closing to purchase a men's gilet just before closing (Weds 11th Sept). Typically, the British weather has improved so I have not had the chance to use the gilet for its intended purpose! Based on this experience alone, I will keep Inov8 in mind when looking for future running gear!
Reply from INOV8 - York
Brilliant company with some fabulous products. I’ve bought two pairs of Inov8 trail runners now and the first pair which were Trailfly I walked 200 miles over two weeks without a single blister, they were so comfy straight out of the box and have great traction, the soles also looked like new after 200 miles. The staff in the York shop were really helpful and knowledgeable. I highly recommend Inov8!!
Reply from INOV8 - York
Staff very friendly and helpful. Good product knowledge. Will definitely visit the shop again to purchase more items. I wish more shops were as good as this shop!!! Also helped me order online- which came the next day.
Reply from INOV8 - York
The delivery and package of material is excellent, appreciated and thanks to all working behind this successful company
Reply from INOV8 - York
Quick delivery, reasonable price and good quality product. I have worn vest once for a 10 mile run and was able to use my Camelbak 3L reservoir and it was a perfect fit. I am very happy with my purchase.
Reply from INOV8 - York
Brilliant staff that know what they are talking about, expert advice that suits the customer, welcomed into the shop and given time to make decisions without being pushed. Will definitely be back.
Reply from INOV8 - York
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