Bought two pairs of shoes which are really good in fit and I like the Wide option. Finally on the web site it is mentioned also the old style in the description, because INOV8 have changed names... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Forged in the fells and mountains of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences, with pioneering products and innovations that keep athletes within the flow. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. INOV8 make purposeful design decisions that strike a precise balance between the body and the environment to enable a more fulfilling sporting experience. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Ordering was easy and delivery was prompt. Products are good quality and fit well
Reply from INOV8
The new ergonomic fit foot shape suits my feet and is very comfortable.
Reply from INOV8
Reply from INOV8
I own multiple INOV8 shoes, but recently bought new lifters. Website was easy to use and quick delivery. Very happy.
Reply from INOV8
Very quick delivery and trainers feel good so far.
Reply from INOV8
Shoe didn't fit, but the company worked with me to resolve the problem. Very easy to work with and very understanding. Absolutely happy with the company.
Reply from INOV8
The product performs incredibly well. It's very wide and very comfortable.
Reply from INOV8
Long time Innov8 user but first time buying the new models. Shipping was good considering the UK to Aus distance, about 1 week. The only issue is the online sizing guide being complete rubbish. Did exactly what the instructions said for length and width, and was recomended UK size 10.5. Being a normal UK9, I was sceptical and in the end rightly so. I purchased size 9.5 and 10 to be cautious but should have stayed with the usual size 9. If you sell online only in my country (Australia), the size better be spot on. A full size difference shouldnt happen. Other than that, shoes feel ok, sole has typically Innov8 grip and initial cushion feel ok. The new wide shape is nice and perhaps the standard fit is not really any different from the wide in my opinion.
Reply from INOV8
Speedy delivery, and the cold weather leggings are fantastic. Warm and easy to run in. Perfect! Thanks
Reply from INOV8
Be careful with returns, according to French legislation, returning an item involves a refund of the entire value incl. shipping costs. This is not the case for Innov8 which only offers a refund of the item's value and the return shipping costs are actually higher than the shipping costs to receive the item. In my case this meant that if I chose to return the ill-fitting hat I bought on their website, I'd receive back only €7.50 out of a total expenditure of €20.
Reply from INOV8
As always amazing company to deal with great products well worth the money only ever by inov8 now
Reply from INOV8
Reply from INOV8
It is to expensive to return a wrong size compared to other shops. The bag should be reusable (reclodable)
Reply from INOV8
Order arrived in 2 days.
Used the sizing guidance on the website and perfect fit.
Reply from INOV8
Very helpful guide to the shoe sizing and actually having wide fit trainers. And then a really prompt delivery service.
Reply from INOV8
Timelines of delivery was great. I ordered direct from inov 8 uk as shoe I was after wasn't available in Australia. Delivery arrived within a week. Size was correct as recommended by size guide on website. Very happy with ordering process!
Reply from INOV8
Website was easy to use and shoes arrived quickly and as described. Love your barefoot shoes.
Reply from INOV8
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.