I am 77yo.Disabled,thoroughly disgusted with ebay They clearly state,No selling fees. I advertised my mobile phone. SOLD i n 3 days. Ebay deducted £48 alleged promotion fees.Customer has my phone,eb... See more
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Based on these reviews
App and site glitches. Policies and help pages aren’t always updated. Their shipping process is a joke. Inaccurate fees, they will steal your money. They say they get a certain percentage and if you c... See more
The worst customer service ever. I've lost hundred of dollars with undelivered items that customer service reps don't offer any help for. I am constantly flagging counterfeit items, only to received f... See more
It’s nearly impossible to get any real help from eBay’s seller support. They rely entirely on automated AI that doesn’t understand the issue and keeps you running in circles with no way to reach a liv... See more
I have proof to back up every claim I make in this comment just request my email and i will send screen shots of conversation with seller, but no one wants to go through what i went through. i made an... See more
EU customers: The IOSS Accountability Gap Charged customs fees because seller didn't include eBay's IOSS number (confirmed by my countries customs). The system is literally designed to pr... See more
Got a defective carburetor and the seller would not send me a new one he wanted to give me 75 percent of my money. I said no I wanted a new carburetor or a full refund. So I gave him negative feedback... See more
I made a purchase for a set of 9 books. Seller only sent one. When contacted, seller directed me to donate the single book received and they would issue a full refund. The refund was never issued. Eb... See more
Ebay sucks. 19 years down the line, thousands of transactions gone through without issue, 701* 100% feedback. Over 20 sales since April, no complaints, and orders always shipped out within 24 hours. Y... See more
1. Site is not working properly and has poor design and UI bugs 2. A single item tab can reach 1gb in memory usage, contacted support and they said it's per design decision and normal - if that... See more
I got scam by a seller and apparently there is a lot of victims and ebay hasn't done anything to stop this scams. Im just trying to talk to someone over the phone but they just have a a computer answe... See more
BUYER LIES ABOUT WHAT I SHIPPED, GIVES NEG FEEDBACK THAT IS FRAUD AND YOU GUYS SUPPORT HIM... YOU TREAT THE SELLER ,ME , AS GUILTY UNTIL PROVEN INNOCENT, WHICH IS RIDICULOUS. I HAVE OVER A 1000 ITE... See more
They've been holding my payout for three months after sale and delivery, even though my conduct was spotless. Apparently, it's all according to their policy and they tell me not to worry, they're just... See more
I’ve been with eBay for over 18 years and never had a problem or terrible experience. I sold a dress and the buyer didn’t get it on time so they put in a dispute to return it and claimed it arrived da... See more
I saw an item I was interested in and created an account to bid on it. I placed a bid, was outbid, and decided to leave it there, keeping my account in case I wanted to use it in the future. A fe... See more
I've used EBay for years but I've finally had enough. Purchased an item from a seller well in advance of $100 USD. Only three days out from the date of delivery I contacted the seller as the ite... See more
You should vet your seller better . way back vault is nothing but scam.It should also be noted that eBay 's customer service is non existent.ebay does not have a customer service phone number. By refu... See more
Nothing went right. I received countless emails every time I logged in or used a passkey. Then there's the total lack of communication for important things like Tracking. More than half of the hyperli... See more
Never used eBay till September this year. Order a car part from a seller in Markham Ontario. Part was sent, through Canada post. Was delivered to wrong mailbox, I eventually tracked it down through ca... See more
Ok..I'm done with eBay. The AI (Artificial Intelligence) program that they are using is worse than the frustration of trying to contact a live customer service representative. It's truly a shame as eb... See more
Horrible You cannot find a phone number to call them. When you search the web and find one it says closed. You chat with them by chat and they give excuse after excuse why they wont help you then di... See more
recieved defective ozone generator from one of many scammer sellers . purchased on July 25 and received defective unit the 28 th filed complain on 28 th.finally got responds from ebay aug 1.on refund... See more
I have been with Ebay for more than 10 yrs and have an excellent rating. I sold an item that is no longer available and tried to send the buyer a refund. Both the buyer and myself attempted to get th... See more
I will keep this short. I sold an item on eBay where their system showed the item was in transit for about a month. Buyer requested a refund due to not receiving the item (their words) which I promptl... See more
Seller "jp-flips" not trust worthy Re order: Sony M-430 Microcassette Recorder Voice Recorder Seller: jp-flips AVOID!!!! Taken money, item not arrived, seller has washed there hands of the m... See more
I've used ebay for a great many years for buying stuff. Today, for the first time, I decided to use them to sell. They tried to force me to offer the items at a price way below value (as I didn't have... See more
Terrible for sellers! Sold on eBay 13 years, and recently they have been allowing dishonest buyers to make claims for refunds that are completely invalid. Never mind that I'm a Top Rated Seller with 4... See more
I sold to objects a front motor and a battery for a bike. The objects never arrived to the customer which should have been delivered by DHL Germany. Although the sale not happened ebay charged the Ge... See more
I have loved eBay for more than 20 years, for mostly purchases. This month I sold an item for $175.00 and was charged a fee of $32.00 and change. They even charge their percentage fee on the shippin... See more
I sold 5 big ticket items on eBay and all they gave me was $5.19 I sold new car part at a great price and eBay did this to me so I will never ever sell on there ever again Indian scammers lol there go... See more
hard to process refund, also i reported the items was expired, but ebay replied to me they doesn't see any violation according to their agent. Selling expired items is not violation in ebay. Maybe tha... See more
We were satified with ebay, until one day when we mismatched 3times password, afterwards we succesfully sign in and noticed that mobile number was wrong. So after updated mobile number, our account wa... See more
eBay allows blatant scams to remain up and even after reporting, getting a refund is incredibly difficult. I estimate 30-50% of the site's listings are just scams. Don't buy anything of value on eBay.... See more
I have order a Milani mineral compact make up medium 108 I have purchased this item on the 20/09/2025 for 13.69 item ITSM5376, order number 21-13587-15746 ,how they kept said delved by yodel... See more
Every time I've bought from this company, I've regretted it. After weeks of running around and passing through their branches, no one takes responsibility. What you bought is lost and your money is no... See more
Absolutely shocking service from Ebay as a buyer. Disgusting isn't even a word how mad I am at them. But I've told them right you not prepared to answer my query I will do it myself. 8yrs had my accou... See more
I sold an item to an international buyer. I used the shipping label provided by EBay. The item is now lost, so I won’t be paid a penny and my item is gone. The buyer has had to go through the hassle o... See more
To hell with ebay. They suspended my account and gave me no reason as to why. I have done nothing but buy things and pay immediately once I purchase. I am completely done with ebay. They are a rip off... See more
Worst customer service ever period. I tried selling a drum set on eBay for the first time..next day my account was banned as well as me ever making another account for some reason. When I called to... See more
I need to use Ebays' Click & Collect service, unfortunately. Roughly 4 out of 10 times, I get no QR code to let me collect. Collection point staff refuse to accept ECP code as an alternative when th... See more
Absolutely fucken disgusted. I reported a scam ebay not doing anything about it. Going to report police if not contacted today
eBay is by far the worst forum to use to sell items. They are only motivated to get sales at all cost to the buyer. I am speaking firsthand from my experience as a verified seller that was wit... See more
Buyer changed mind asked me to accept return I accepted. Item arrived back damaged. Ebay refunds buyer in full and charges me over 1000 in fees as it is a high priced item. Never again please don't us... See more
I'm unable to pay fees to them for years. Couple years ago when I tried, their webpage generated an error. I was completely ignored by their support - they told me it was my fault... Now aft... See more
The eBay service for sellers is not what it used to be years ago. Now there are some odd rules and regulations that will hinder you from controlling your sellers account according to your needs. The c... See more
Horrible experience. I bid a product and stipulated that it must be free shipping. The seller accepted my bid BUT charged me shipping. I objected but the seller refused to cancel. I told the seller I... See more
Found the super saver delivery very very slow which i think is totally wrong, you shouldn't have to wait a couple of weeks!
Used to be able to chat with someone online which I prefer, but everytime I try it just shows someone can call. Bs. Tried getting help off Facebook and 2 agents by the names of Chu and Geo were... See more
Absolute idiots, jump through hoops to put a simple order in, why do you need my passport when I have a 23 year old account. Your sellers have just lost out on a £145 order...
Followed the instructions of an the ebay rep to reject a package when package arrived. the seller refused to cancel an order as requested, ignored emails from both eBay and me regarding the cancellat... See more
Never ever,
Never ever,
They will NOT help you as a buyer when you have not received your order.
They will not sanction sellers who deliberately defraud buyers.
Their money back guarantee is a scam and they have no proper link to it.
You are completely in the hands of luck whether you have received your order or not.
October 11, 2025
Unprompted review
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Bad for seller
Bad for seller. Only restriction, abusive conditions. Delete sale listings without reason
October 8, 2025
Unprompted review
The seller did not ship the goods
The seller did not ship the goods, eBay refunded my money, thank you
August 26, 2025
Unprompted review
Very greedy sellers
Very greedy sellers. The shipping is ridiculous and to me it's taking advantage. I have bought collectables but with a very high cost and now wished I hadn't. Avoid ebay at all cost.
October 1, 2025
Unprompted review
Why are they not shut down by the government as a terrorist organization because that's what they are
I was a top rated seller with perfect ratings. EBay is quite adept at using the postal scam complete with tracking and everything. I have 9 years experience as both a buyer and a seller. I recently bought something small just to check it out it says that it's delivered to the post office but hasn't been accepted it's been that way for a week. I have had luck at times with things like bike parts or dart parts or car parts absolutely do not ever ever buy anything expensive. I've had stuff sent to wrong addresses on returns. Usps has a policy of not forwarding returns if it's a wrong address. the addresses themselves proved to be routed through the post office and they're retraceable back to eBay but I was out $300 in product plus the money everything traced back to eBay itself. There were many more instances where I was scammed eBay took the side of the scanner
October 10, 2025
Unprompted review
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Found the super saver delivery very…
Found the super saver delivery very very slow which i think is totally wrong, you shouldn't have to wait a couple of weeks!
August 28, 2025
Unprompted review
I have been with Ebay for more than 10 …
I have been with Ebay for more than 10 yrs and have an excellent rating. I sold an item that is no longer available and tried to send the buyer a refund. Both the buyer and myself attempted to get the buyer the refund but, where is shows funds, there are none available. EBAY wants me to add another pay source, even though they have one, its how I get paid and then refund the buyer with my own funds and then get reimbursed. Sounds a bit scammy to me. Why would I need to add another pay source number one? Why can't the transaction simply be cancelled. Time to move away from Ebay if you ask me. Steer clear, buy and list elsewhere. There is no reason they cannot just refund the buyer their money.
October 10, 2025
Unprompted review
Terrible people!
App and site glitches. Policies and help pages aren’t always updated. Their shipping process is a joke. Inaccurate fees, they will steal your money. They say they get a certain percentage and if you calculate it out it doesn’t add up to the correct amounts. Customer service will hang up on you without resolving the issue and they don’t even care, they don’t even pretend to be pleasant. eBay sucks and they take advantage of people.
January 10, 2025
Unprompted review
Seller fees are too much!
I have loved eBay for more than 20 years, for mostly purchases. This month I sold an item for $175.00 and was charged a fee of $32.00 and change. They even charge their percentage fee on the shipping fee which I made no money on. Customer service was a huge waste of time as they were unable to do anything that would bring any satisfaction to the situation; just repeat policy and tell me what I sold. I will still shop there, but will find an another venue to sell items.
October 9, 2025
Unprompted review
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The worst customer service ever
The worst customer service ever. I've lost hundred of dollars with undelivered items that customer service reps don't offer any help for. I am constantly flagging counterfeit items, only to received feedback that the items 'don't violate ebay standards'. If that is the case. Ebay unashamedly profits off bootleg products, dishonest sellers and absolutely inappropriate items. The racket continues.
October 10, 2025
Unprompted review
Don't recommend ebay no more!
I got scam by a seller and apparently there is a lot of victims and ebay hasn't done anything to stop this scams. Im just trying to talk to someone over the phone but they just have a a computer answering the phone and there is no way to talk to someone, its so frustrating! Last time using ebay!
October 10, 2025
Unprompted review
Horrible
Horrible
You cannot find a phone number to call them. When you search the web and find one it says closed. You chat with them by chat and they give excuse after excuse why they wont help you then disconnect the chat. You can be asking for a supervisor and they will just say I am the highest person to talk with. Buying from the sellers is fine, just pray you have no issue and need customer support that's when eBay fails
October 10, 2025
Unprompted review
Review
1. Site is not working properly and has poor design and UI bugs
2. A single item tab can reach 1gb in memory usage, contacted support and they said it's per design decision and normal - if thats normal for you that people won't be able to use your service due to constant site crashes, enjoy yourselves (12 year customer by the way, no longer able to use your site)
3. Support is pretty good and knowledgable, positive point which gave you 2 stars instead of 1
4. Fix, facelift your site.. this 1998 UI is pathetic.. feels like the street market of the internet
October 10, 2025
Unprompted review
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eBay is by far the worst forum to use…
eBay is by far the worst forum to use to sell items. They are only motivated to get sales at all cost to the buyer. I am speaking firsthand from my experience as a verified seller that was with eBay for many years. eBay automatically assumes you should take as many losses and be happy with it as long as they are getting paid. They overcharge sellers and if buyers choose to leave a bad review or complain whether they’re right or wrong eBay actually charged you more interest for that.
It does not matter how much you pay out for your inventory. eBay does not assume you’re reselling items. They assume that these items are all manufactured by you and they do not care about the losses that you incur. I personally tried every thing in my power to satisfy customers like in a perfect world that would be normal. It’s like the more sales you make the more customers you have to deal with and satisfied when truthfully speaking some people could care less about you and your company. They just want to take advantage and eBay allows there forum to do just that.
eBay also will allow you to open an account just to get your information and then close your account for absolutely no reason even in the very beginning. I am personally seeing this happen to at least five different people and again it’s being done for absolutely no reason and when you go to ask them about it, they do not give you a valid response as long as they got your information it really doesn’t matter to them why they stopped you from doing business on their forum.
I don’t know how many other people have gone through some like this, but I was actually a power seller and eBay felt at the time I could just be taken off of their forum indefinitely due to a few customer complaints. I do believe maybe 20 and almost 2000+ Sales I don’t know who does the recommendations to make someone in eligible to sell after so many complaints but it’s definitely not a fair one and for the taxes that they take from you. It is 100% unfair.
I sincerely believe that eBay should be banned from use in online businesses due to this unfair and biased treatment of sellers.
October 10, 2025
Unprompted review
The offer was cancelled for no reason…
The offer was cancelled for no reason due to some inexplicable error.
September 7, 2025
Unprompted review
No way to contact ebay for "guarantee "
I made a purchase for a set of 9 books. Seller only sent one. When contacted, seller directed me to donate the single book received and they would issue a full refund. The refund was never issued. Ebay could still be contacted by phone, but no more. Ebay told me they would contact seller and if my refund was not issued within 3 days the Ebay guarantee would kick in.
Seller contacts me to initiate a return. Twilight zone time. Ebay no longer reachable
September 25, 2025
Unprompted review
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To hell with ebay
To hell with ebay. They suspended my account and gave me no reason as to why. I have done nothing but buy things and pay immediately once I purchase. I am completely done with ebay. They are a rip off and treat people unfair. They can take their site and shove it. Will never go back.
October 9, 2025
Unprompted review
No recourse for a scam buyer
I will keep this short. I sold an item on eBay where their system showed the item was in transit for about a month. Buyer requested a refund due to not receiving the item (their words) which I promptly did. Fair is fair right? If you didn't receive your item, you certainly shouldn't have to pay for it. I called eBay to find out why they were charging me excessive fees and double on the shipping. When the item was lost in transit. Their customer service told me that they had access to a different system, and the item was actually delivered, on time. Buyer intentionally used a glitch in the system to his benefit to get a free shipment. eBay refuses to do anything at all and the attitude is basically 'seller beware'. There are too many companies to choose from now and I am removing all listed items in favor of a more customer supportive selling platform. Beware.
October 2, 2025
Unprompted review
Absolutely fucken disgusted
Absolutely fucken disgusted. I reported a scam ebay not doing anything about it. Going to report police if not contacted today
October 4, 2025
Unprompted review
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