eBay Reviews 16,321

I am 77yo.Disabled,thoroughly disgusted with ebay They clearly state,No selling fees. I advertised my mobile phone. SOLD i n 3 days. Ebay deducted £48 alleged promotion fees.Customer has my phone,eb... See more

App and site glitches. Policies and help pages aren’t always updated. Their shipping process is a joke. Inaccurate fees, they will steal your money. They say they get a certain percentage and if you c... See more

The worst customer service ever. I've lost hundred of dollars with undelivered items that customer service reps don't offer any help for. I am constantly flagging counterfeit items, only to received f... See more

It’s nearly impossible to get any real help from eBay’s seller support. They rely entirely on automated AI that doesn’t understand the issue and keeps you running in circles with no way to reach a liv... See more

I have proof to back up every claim I make in this comment just request my email and i will send screen shots of conversation with seller, but no one wants to go through what i went through. i made an... See more

EU customers: The IOSS Accountability Gap Charged customs fees because seller didn't include eBay's IOSS number (confirmed by my countries customs). The system is literally designed to pr... See more

Got a defective carburetor and the seller would not send me a new one he wanted to give me 75 percent of my money. I said no I wanted a new carburetor or a full refund. So I gave him negative feedback... See more

I made a purchase for a set of 9 books. Seller only sent one. When contacted, seller directed me to donate the single book received and they would issue a full refund. The refund was never issued. Eb... See more

Ebay sucks. 19 years down the line, thousands of transactions gone through without issue, 701* 100% feedback. Over 20 sales since April, no complaints, and orders always shipped out within 24 hours. Y... See more

1. Site is not working properly and has poor design and UI bugs 2. A single item tab can reach 1gb in memory usage, contacted support and they said it's per design decision and normal - if that... See more

I got scam by a seller and apparently there is a lot of victims and ebay hasn't done anything to stop this scams. Im just trying to talk to someone over the phone but they just have a a computer answe... See more

BUYER LIES ABOUT WHAT I SHIPPED, GIVES NEG FEEDBACK THAT IS FRAUD AND YOU GUYS SUPPORT HIM... YOU TREAT THE SELLER ,ME , AS GUILTY UNTIL PROVEN INNOCENT, WHICH IS RIDICULOUS. I HAVE OVER A 1000 ITE... See more

They've been holding my payout for three months after sale and delivery, even though my conduct was spotless. Apparently, it's all according to their policy and they tell me not to worry, they're just... See more

I’ve been with eBay for over 18 years and never had a problem or terrible experience. I sold a dress and the buyer didn’t get it on time so they put in a dispute to return it and claimed it arrived da... See more

I saw an item I was interested in and created an account to bid on it. I placed a bid, was outbid, and decided to leave it there, keeping my account in case I wanted to use it in the future. A fe... See more

I've used EBay for years but I've finally had enough. Purchased an item from a seller well in advance of $100 USD. Only three days out from the date of delivery I contacted the seller as the ite... See more

You should vet your seller better . way back vault is nothing but scam.It should also be noted that eBay 's customer service is non existent.ebay does not have a customer service phone number. By refu... See more

Nothing went right. I received countless emails every time I logged in or used a passkey. Then there's the total lack of communication for important things like Tracking. More than half of the hyperli... See more

Never used eBay till September this year. Order a car part from a seller in Markham Ontario. Part was sent, through Canada post. Was delivered to wrong mailbox, I eventually tracked it down through ca... See more

Ok..I'm done with eBay. The AI (Artificial Intelligence) program that they are using is worse than the frustration of trying to contact a live customer service representative. It's truly a shame as eb... See more

Horrible You cannot find a phone number to call them. When you search the web and find one it says closed. You chat with them by chat and they give excuse after excuse why they wont help you then di... See more

recieved defective ozone generator from one of many scammer sellers . purchased on July 25 and received defective unit the 28 th filed complain on 28 th.finally got responds from ebay aug 1.on refund... See more

I have been with Ebay for more than 10 yrs and have an excellent rating. I sold an item that is no longer available and tried to send the buyer a refund. Both the buyer and myself attempted to get th... See more

I will keep this short. I sold an item on eBay where their system showed the item was in transit for about a month. Buyer requested a refund due to not receiving the item (their words) which I promptl... See more

Seller "jp-flips" not trust worthy Re order: Sony M-430 Microcassette Recorder Voice Recorder Seller: jp-flips AVOID!!!! Taken money, item not arrived, seller has washed there hands of the m... See more

I've used ebay for a great many years for buying stuff. Today, for the first time, I decided to use them to sell. They tried to force me to offer the items at a price way below value (as I didn't have... See more

Terrible for sellers! Sold on eBay 13 years, and recently they have been allowing dishonest buyers to make claims for refunds that are completely invalid. Never mind that I'm a Top Rated Seller with 4... See more

I sold to objects a front motor and a battery for a bike. The objects never arrived to the customer which should have been delivered by DHL Germany. Although the sale not happened ebay charged the Ge... See more

I have loved eBay for more than 20 years, for mostly purchases. This month I sold an item for $175.00 and was charged a fee of $32.00 and change. They even charge their percentage fee on the shippin... See more

I sold 5 big ticket items on eBay and all they gave me was $5.19 I sold new car part at a great price and eBay did this to me so I will never ever sell on there ever again Indian scammers lol there go... See more

hard to process refund, also i reported the items was expired, but ebay replied to me they doesn't see any violation according to their agent. Selling expired items is not violation in ebay. Maybe tha... See more

We were satified with ebay, until one day when we mismatched 3times password, afterwards we succesfully sign in and noticed that mobile number was wrong. So after updated mobile number, our account wa... See more

eBay allows blatant scams to remain up and even after reporting, getting a refund is incredibly difficult. I estimate 30-50% of the site's listings are just scams. Don't buy anything of value on eBay.... See more

I have order a Milani mineral compact make up medium 108 I have purchased this item on the 20/09/2025 for 13.69 item ITSM5376, order number 21-13587-15746 ,how they kept said delved by yodel... See more

Every time I've bought from this company, I've regretted it. After weeks of running around and passing through their branches, no one takes responsibility. What you bought is lost and your money is no... See more

Absolutely shocking service from Ebay as a buyer. Disgusting isn't even a word how mad I am at them. But I've told them right you not prepared to answer my query I will do it myself. 8yrs had my accou... See more

I sold an item to an international buyer. I used the shipping label provided by EBay. The item is now lost, so I won’t be paid a penny and my item is gone. The buyer has had to go through the hassle o... See more

To hell with ebay. They suspended my account and gave me no reason as to why. I have done nothing but buy things and pay immediately once I purchase. I am completely done with ebay. They are a rip off... See more

Worst customer service ever period. I tried selling a drum set on eBay for the first time..next day my account was banned as well as me ever making another account for some reason. When I called to... See more

I need to use Ebays' Click & Collect service, unfortunately. Roughly 4 out of 10 times, I get no QR code to let me collect. Collection point staff refuse to accept ECP code as an alternative when th... See more

Absolutely fucken disgusted. I reported a scam ebay not doing anything about it. Going to report police if not contacted today

eBay is by far the worst forum to use to sell items. They are only motivated to get sales at all cost to the buyer. I am speaking firsthand from my experience as a verified seller that was wit... See more

Buyer changed mind asked me to accept return I accepted. Item arrived back damaged. Ebay refunds buyer in full and charges me over 1000 in fees as it is a high priced item. Never again please don't us... See more

I'm unable to pay fees to them for years. Couple years ago when I tried, their webpage generated an error. I was completely ignored by their support - they told me it was my fault... Now aft... See more

The eBay service for sellers is not what it used to be years ago. Now there are some odd rules and regulations that will hinder you from controlling your sellers account according to your needs. The c... See more

Horrible experience. I bid a product and stipulated that it must be free shipping. The seller accepted my bid BUT charged me shipping. I objected but the seller refused to cancel. I told the seller I... See more

Found the super saver delivery very very slow which i think is totally wrong, you shouldn't have to wait a couple of weeks!

Used to be able to chat with someone online which I prefer, but everytime I try it just shows someone can call. Bs. Tried getting help off Facebook and 2 agents by the names of Chu and Geo were... See more

Absolute idiots, jump through hoops to put a simple order in, why do you need my passport when I have a 23 year old account. Your sellers have just lost out on a £145 order...

Followed the instructions of an the ebay rep to reject a package when package arrived. the seller refused to cancel an order as requested, ignored emails from both eBay and me regarding the cancellat... See more