That’s it after 22 years I’m done finished over a thousand transaction. Ebay allowing persistent scammers to falsify delivery claims. The sellers to simply keep your money. There’s plenty of other pla... See more
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Based on these reviews
Evri did not deliver my parcel on 3rd oct,even they're website shows it not delivered yet im being told to wait till 20th before a they decide what they will do next,f@@king joke.ebay you have stolen... See more
Non existent customer service. The amazing thing is, they set up this big customer service machine, which is totally unable to do anything. All they can do is tell you that their systems don't allow t... See more
Awful company of late if you're a guest buyer.. Recently nothing has arrived due to cheap delivery firms using illegal drivers with no English.. They claim to have delivered items and posted them... See more
I’m rather peeved that I have to pay for insurance in case my purchase hasn’t been delivered…..why should I need to pay extra for goods because Ebay allows scam sellers to operate on their platform….a... See more
Got scammed for over 300 ,Never received item , Fake delivery infiltrated fed ex system to show delivered under a totally different name to mine and the item supposedly delivered was 2.5kg where as... See more
Trying to withdraw funds has been made deliberately extremely difficult. Initially I was told it would take 48 hours to verify my account. Then when I try to withdraw after that, it now says up to a... See more
Ebay suspended my account due to strange activity 14 days later they have resolved the issue but wont let me access my account until they speak to me on the phone..You cant phone them and they DONT... See more
Seller here, withdrawing my items as they want their cut for a delivery lable that I don't want or use . My money is also 'on hold' as my card won't let them take fees out (there aren't any!) unless... See more
I sold something recently, but, I haven't received the money yet. Trying to talk to the customer services, but , only online chat available. They didn't give proper answer. Keep asking to give my ba... See more
This comment is only regarding the new simple delivery policy. I think this needs to be abandoned. Sellers have no choice in using it for most items and have no control over the courier used hence no... See more
Wow, been using ebay for years and they are really sending it downhill. Now trying to post an item as a private seller is ridiculous, sold an item went to print the postage label using simple delivery... See more
Not surprised at such low score, eBay’s customer services are dreadful. 2 phones calls this morning, first stupid woman kept telling me the same thing over and over then put the phone down on me. Seco... See more
Absolutely disgusted with this stupid simple delivery service which had incurred me seller postage costs despite selecting buyer pays. No concern from customer service team at all just said I need to... See more
eBay will do anything to make money including breaking their own rules. I reported a seller selling PDF service manuals which breaches their Electronically delivered items policy. They replied that th... See more
Last few years selling on eBay has been the worst experience! Sellers just loose out regular, eBay will refund buyers who claim item not received, even though Tracking indicates delivered. eBay still... See more
0 seller protection and 20% fees for business sellers on ebay. I’ve sold over 8000 items with 100% positive feedback but every time a 0 feedback buyer strolls by and scams me eBay will always... See more
Multiple failings with software and automation leading to me being referred to debt collection in error . Initial complaint not attended to . Multiple calls to be eBay which assured me t... See more
I'm done with eBay. So many fake items and listings. Asked about whether an item was a specific brand when contacted seller and they said it was (as per listing description). Received the goods... See more
STAY CLEAR FROM SELLING ON EBAY. They promise you eBay seller support which they do not deliver. You have no rights or support as a seller with eBay and they will just take money from your bank acc... See more
I used Ebay alot And I'm finding that sellers communication regarding refunds/returned items is shocking! also AI assistant when you need help etc is a complete waste of time, specially when you need... See more
Ebay are now bad. They do not read customer help Email. Gave buyer full refund without requiring buyer to send back item at my cost. Not interested in apeal, being fair or balanced view, just clo... See more
Stopped selling on eBay due to the way they treated sellers and will now stop buying too due to them making sellers use very poor couriers (where I’ve no doubt eBay get a fee). Items consistently late... See more
Just had to cancel 3 sales and 5 current auctions due to eBay’s new way of forcing you to use their couriers. The issue is that the 3 sales are down as collection only during week days. I work full ti... See more
I got sold a fake Louis Vuitton t shirt which I was told was authentic then gone to sell it via authenticity guarantee and now told it’s fake which is fraud and I cannot have a refund. Will not be usi... See more
I recently moved house, so I updated my address in eBay. I received a message informing me my account was on hold and was asked to provide photo ID which I did the same day. My account has now been on... See more
Purchased a £300 e bike battery. Went faulty after 2 months. Seller unresponsive. Ebay IMPOSSIBLE to get support from. Can't speak to anyone. Their customer service bot is useless. SCAM SELLER. SCAM P... See more
EBay all they care about is the buyer because they pay a fee. I won a case and eBay told me I would receive a refund …… never did after 20 messages etc speaking there so called customer service!! You... See more
Again they screwed up. Received a damaged and faulty item. The seller SimpleGadgetsUK ignored my requests for a return label as they were responsible for paying it but they IGNORED ME. Ebay IGNORE... See more
If I could give no stars I would. Sold an item legitimately. Description completely accurate. Buyer claimed item was damaged and I was instructed to take it back and return her money. Item was complet... See more
I have a little business and started to sell on ebay perfumes, i sell only genuine products bought from warehouses and main distributors in uk i don't have any bad reviews only positive with all my pr... See more
I have been with eBay for 23 years! I have a 100 % feedback record of over 1000. Just sold a console and after 11 days buyer wants a refund as he broke it. I now have a worthless console and have to... See more
I have always had a good experience with Ebay when sellers send out the wrong item or the item is damaged would get my money back or a replacement. On this occasion my wife purchased an item for me as... See more
Useless, they allow sellers to lie, supply you with false tracking numbers, make you wait weeks before you can even try to get a refund for an item that has not arrived. Ebay have become greedy!!!!!... See more
Fleeced by Ebay over their Compulsory Post Charges. Ebay's new 'Simple Delivery' obligatory postage is charging me £2.90 for the delivery of a Large Envelope under 100g which would cost £1.15 from t... See more
I am still waiting for my item from a the seller who sent plenty of proof that it was delivered to my chosen location for click and collect. Low a behold, no bar code was issued for me to get the item... See more
AI tyranny. Recently I was asked to fill in the 'Country of Origin' field. What exactly is it ? Is it the country from which an item is originated / manufactured in or where from a transaction / s... See more
Use another selling platform! eBay's policies are criminal. I accepted a return when I did not have to, just to be nice and have been ordered to refund 15% more than I received from the sale. If I don... See more
Hi. I've bought a Dyson hoover from a seller. He sent it with DHL. I've received an email from DHL that the parcel will be delivered between 17:55-18:55 but it was delivered at 14:30 on my doorstep... See more
Disgrace! Locked my account telling me my items are not showing delivered and in fact every item has been delivered. eBay member for 12 years, 100% feedback. Disgrace.
I created my first eBay account and made only one listing. I was permanently banned right after without any clear reason or warning. I understand mistakes happen, but banning a new user instantly with... See more
Worst Customer Service, seriously what is the point in ebays live chat agents, do they solve anything? No. Do they fob you off and waste your time? Absolutely. Today's has to be the worst, the agent... See more
Ebay is such a waist of time, delivery very poor evri completely a waist of time also, amazon so much better. Ebay is so bad now. Evri lie about attempted delivery also delivery delays takes so lon... See more
I am not sure how to start, but I’m completely disappointed with Ebay customer service I have order two items from Ebay parcel was sent by Yodel however the driver left the parcel outside the... See more
I thought I'd write a review based on decades of use. Despite it's many easily fixable but never resolved flaws, Ebay is a good and useful platform if used sensibly. But it can be tricky to navigate,... See more
Ebay say that selling is free but it's not really. I can accept that everyone needs to make money to survive. As a private seller, selling off gear I've accumulated over many years I find it more... See more
Still waiting for e-bay to release funds my buyer paid 10 days ago I sold an iphone for £370. the buyer paid & sent a positive review but e-bay will not forward the monies - I have had to jump thr... See more
So I gave a bad review in regards to an item nor received after a week. Delivery stated 48 hours. I stated in the review that the seller is pathetic and a liar. They then opened a case saying... See more
Seems they are happy to let sellers display a lower price than they actually charge - wonderful. Reminds me why I generally give outdate ebay a wide berth these days
Absolutely awful. I used ebay to sell two pieces of jewellery. They said it would be free to list - but in fact they charged £98 in hidden costs. Then they have kept the money that was left over and h... See more
Always had a good experience on eBay…
Always had a good experience on eBay had a few problems with sellers but eBay customer service always willing to help resolve issues and most stuff is covered by eBay money back guarantee which is worth paying an extra few pence
October 16, 2025
Unprompted review
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Sellers beware
Sellers beware, they are extremely difficult to work with, especially regarding errors on their system. I have spent 2 hours over the last two days with customer support only to have the chat closed before it was resolved, twice. If you have other options, go with them.
October 16, 2025
Unprompted review
Please be aware of scam
Please be aware! EBay does not return money when you get scammed. I have bought dog food which they did not deliver. The seller reply automatically for a month that it will be delivered soon, while the date is way passed. I have raised the request on eBay, but they closed the request. I have appealed but they refused to return money. I used eBay for ages, but never again. Scam.
October 2, 2025
Unprompted review
Pathetic Customer Service
If you are thinking of selling anything using an online site and are considering ebay, be prepared to be frustrated. Nothing to do with being successful or not with items you no longer want, more to do with trying to navigate the site or communicate with the faceless people who ‘run’ the organisation.
It is a typical business of today, (an extreme example),whereby they make it virtually impossible to speak to an actual person, even by live online chat, never mind verbally over the phone. Everything is instead, guided towards reading an article about what you are looking for an answer for, which is an ok idea in theory except when you click on the link guiding you there it takes you to something either unrelated or clearly without the solution you want. The site, or certainly the ios app, is not at all intuitive and is extremely annoying when trying to find something or wanting to return to a previous page when you find you are on an article that is unrelated. The general design of the app does not make doing the simple things in a one click way.
Having only recently started using the site to sell some inherited items that were not wanted by any family members, I apparently made a mistake with the type of postage for a vintage commemorative knife I had listed. I had thought I had followed the instructions regarding using an age verification carrier but I woke this morning to find an email from ebay saying the listing had been removed due to contravening this rule. To be fair the email said they were trying to educate me on the issue,(slightly condescending but fair enough), and had removed the listing because of my mistake.
I had hoped to look at the original listing to check before perhaps re-listing. This isn’t easy.
I also read the article on selling such items and what was and wasn’t allowed to be sold on ebay. A quick search using the words I had used in the title of my listing turned up other listings of bladed articles listed as using standard, non- verified postage types plus items that were banned from being listed regardless.
After a frustrating period of time trying to use a supposed on-line chat (kept directing me towards ‘read this article’) I was finally allowed to click on a ‘call me’ option. Sure enough within two minutes my phone rang and someone introduced themselves as being from ebay. I replied with good morning and began to tell them of my issue. With the phone on speaker phone I noticed there was no further acknowledgement of what I was saying after a few seconds so I asked if they could hear me ok: no reply and after a further number of seconds they cut me off. Whether this was due to poor connection to an overseas call centre or not, I would have thought another call back would have been appropriate, but no, just an email a few minutes later saying they had tried to call but were not able to for one of the following reasons:
“The call was not answered”.
“The call reached a voicemail”.
“The call reached a busy signal”.
“The number was wrong or disconnected”.
“eBay’s customer service phone number is blocked on your device”.
“Spam filters enabled on your device blocked the call”.
All clearly untrue as the call was answered and the ebay employee introduced themselves so why lie?
Just another perfect example of the not fit for purpose customer service.
October 16, 2025
Unprompted review
The return policy is very slippery. It's a loophole for scammers.
The customer return policy for spare parts defies logic. Any unrealistic buyer request can be misrepresented as not matching the description. eBay always sides with the buyer. Sellers are not allowed to leave negative feedback for buyers, so future sellers can see the buyer's return policy. There is no justice on the platform, as eBay does not act as an arbitrator. eBay always takes its own commission from both parties. This is a very bad practice.
October 16, 2025
Unprompted review
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A patron of eBay for years - definitely time to say goodbye
I have been a patron of eBay for many years, mainly on a selling basis. This new buyers protection guarantee leaves very little protection or support for sellers. Buyers can pick and purchase as they please and return items with absolute impunity, despite any adequate reasoning. eBay will always side with the buyer in this day & age. I have lost hours of my time on sales along with plenty of my own money due to having to return items. The platform is dying and I will be using alternative e-commerce sites going forward.
October 15, 2025
Unprompted review
Promises made but not kept.😡😡
Promises made but not kept.😡😡
Trying to find a positive outcome for an open request, initially everything went excellent, just to be refused a full refund for a faulty van battery.
Ebay it's a shame and a shadow of itself from 30 yrs ago when they came online. Pierre Omidyar will be unbelievable disappointed of this online giant has become 😡😡😡😡😡
October 9, 2025
Unprompted review
Charging Twice for Postage Scam
Quite new to eBay, sold an item which was sent as a large letter at EBay’s advice. Buyer charged for the £1.55, then I was charged £3.50 too!! Quite the scam going there by eBay charging both for postage. I called to complain and was told by a manager eBay always charge an extra £3.50 for postage, a blatant lie. Be wary
October 15, 2025
Unprompted review
DO NOT SELL ON EBAY!!!!!
DO NOT SELL ON EBAY!!!!!
sold item on ebay and they are witholding the funds, refusing to send them to my bank account, when you ring up you get someone in a call centre half way round the world who does not listen and will not sort any problem out. When you ask to complain again they wont let you and hang up the phone on you.
They think they are above the law and that there policies set out by them are above the law.
The staff on the phone are untrained, unproffessional especially when they wont let you speak without them interupting you everytime but you can do that to them they dont like it and again cut you off.
October 15, 2025
Unprompted review
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Looking for Trigan Empire volumes 3 and 4 for a birthday present.
Ebay simply WOULD NOT give me just those - it included everything to do with Trigan Empire, old, new, volumes 1 and 2, as well as 5 and 6, pages and pages of it.
I did not have the time to find 3 and 4 in amongst all the other offerings, and the prices turned out to be VERY high, too, veering from £14 up to £37.
Found what I was looking for at Awesome Books. No hassles, free postage, £28 for the two.
Ebay takes too long, actively, deliberately, annoyingly detains you, doesn’t give you what you want, it’s prices are increasingly uncompetitive and the whole process is slow; It cost the sellers a sale.
Ebay used to be our first port of call, but no longer.
October 15, 2025
Unprompted review
If you want to waste time go for it
If you want to waste time go for it
Yeah go sell on their platform. Spend money on inventory and then get suspended without any reason.
I got to top rated status and they suspended me. Hilarious.😂
Absolute amateurs.
October 15, 2025
Unprompted review
Racist customer support
Ebay customer support is clearly racist against English people . Dispicable.
Rude, unhelpful, discriminative obviously highly racist and treats its UK customers with utter lack of respect,
Non exsistant customer care.
This platform requires a complete over hull .
October 15, 2025
Unprompted review
Ebay looting seller
I wanted to sell on eBay but first experience is so bad that i feel like its just a trap. I listed an item to sell with eBay promotion. I got from a buyer which I accepted. Within a minute I received message from buyer that he don’t want the item and eBay is not letting him cancel the order. When i try to cancel it, eBay asked for its fee for promotion for an item which is still not selling. I feel like i got scammed. Bullsh!t platform
October 15, 2025
Unprompted review
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False reviews of products.
False reviews of products & incorrect delivery times. Ordered an item that was 1-2 days delivery but still waiting 5 days later. Many items have ' best offer' which is pointe as sellers response with minimal reductions
October 14, 2025
Unprompted review
EBAY suck
EBAY suck. They are trying too much. First that bank account is not good enough. Your seller account on hold ? Then update bank details and national insurance number! Now recently they want either passport ! Driving license or new dreaded government ID. And still awaiting for a payout. Im going to cash out after this. Had enough 😪
October 14, 2025
Unprompted review
Never again will I buy off eBay
Never again will I buy off eBay. So unhelpful, was sent totally wrong crappy item, from China, says it all, but couldn’t get them to help with it being sent back…. Twice bitten……!!!
October 14, 2025
Unprompted review
Need a credit card to verify my age…
Need a credit card to verify my age before I can buy tools
October 14, 2025
Unprompted review
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Disgraceful company
Disgraceful company, condescending customer support who take pleasure in rejecting assistance. They have lost 3 customers with one poor judgement from a CS employee who sounds like they swallowed a dog toy.
Be better, treat your customers with respect.
October 13, 2025
Unprompted review
Scammed with the help of eBay’s indifference.
After over a decade of buying & selling on eBay, with 100% positive feedback, eBay allowed a scammer get a full refund on an insured , perfectly working item out of my pocket, leaving me a negative feedback and even not returning my item back.
All my evidence & explaining his scam fell into the deaf ears of a neglect & indifferent customer service( or complaint management).
August 13, 2025
Unprompted review
Ebay is scamers paradise
Lost 200£. Bought new mobile phone broke down after a few months, contacted manufacturer response was it's illegal import to UK so no warranty given. Contacted seller no luck, contacted ebay response not their problem. Contacted my own bank, their response :the way ebay operates it's impossible to get money back .
May 12, 2025
Unprompted review
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