The experience started on delivery, friendly and efficient. Opening the box was like Christmas morning, unexpected gifts, so welcome. The backpack itself is so well designed. I am currently testing i... See more
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About Cabaia
Written by the company
Ethical accessories with a lifetime warranty
Cabaïa is a creator of colorful, ingenious and ethical accessories that feels as good as the holidays 😍
Cabaïa
Written by the company

- Our mission? Make your daily life easier with our ingeniosity and allow everyone to embrace their difference!
- Cabaïa is a joyful French brand of fun and colorful accessories, but most of all, super ingenious and designed to make your everyday life easier! Cabaïa is also an ethical and committed brand, with green and vegan products, made from eco-friendly materials in BSCI-certified workshops. Our happiness managers are here to give you the most amazing experience 😍
Free delivery & returns
Free delivery from 40€ of purchases and free returns

In addition to offering free shipping & returns, we guarantee all our luggage for life!
Contact info
19 rue de Clery, 75002, Paris, France
- contact@cabaia.fr
- cabaia.com
Replied to 98% of negative reviews
Typically replies within 2 weeks
I love this wallet and strap
I love this wallet and strap. Great quality.
Four stars as it bothers me that I pay more in Sterling.
Package was nice
Package was nice, delivery on time, correct information and de bag itself is top quality.
Helpful staff
Nice products
Worth every cent!
The experience started on delivery, friendly and efficient. Opening the box was like Christmas morning, unexpected gifts, so welcome. The backpack itself is so well designed. I am currently testing it on a trip away. It is really spacious, fits my overnight bits and my tech stuff too. Great design! Love at first sight!
Charge duty at tge time of purchase
The experience was great until I get a COD bill of $65 cdn to pay upon delivery One suggestion is to charge duty when we order. I would have paid it with purchase rather than surprise me at delivery
Great customer experience
I have several Cabaia bags because they are a great company making high quality, well designed bags. What more can I say? If you are considering trying a Cabaia product, go for it!
It just fits everything in
It just fits everything in and is so comfortable- feels like I’m not wearing the 10kg that are in it
It is very easy to order the wrong…
It is very easy to order the wrong size. Even when I used a filter to view only M-size backpacks, somehow it turned out that I ordered an S-size. I don't know how that happened, and I am aware that I should be more careful, but it shouldn't be so easy to make that kind of mistake.

Reply from Cabaia
Not accurate colour
The kaki colour I had chosen on the website was not the one I received which is more like pine tree. 99 euros for this... I had no time to send it back because it was a schoolbag for my teenager but she was disappointed, so was I. My first buying experience in 2021 was more satisfying.

Reply from Cabaia
Great lady who is working in the shop…
Great lady who is working in the shop in Brussels :)
Returning Items is a mess
Order was fine. On returning one item everything went wrong. First the system didn't work, then I got a label for retourning, which didn't work. Now the package is lost somewhere between Germany and France and I still don't have the money back.

Reply from Cabaia
School Bag
My daughter (the bag’s owner) and I are very satisfied. It’s the next level of a ‘school’ bag for young ladies who need to carry lots of things and still look well put together.
Great product !
Easy to order, variety of options, process was smooth and delivery very reasonable for the distance. Great Quality, fun and functional designs, well made product reusing materials . Fun extras also make the purchase experience enjoyable!
A bit disappointed the wax cotton options are limited here in Canada… not a deal breaker with so many other options! Would recommend this company!
The company thats amazing,but the…
The company thats amazing,but the quality of their products...mmm not good enought.
The first product i purchase broke in several points.(that was change in warranty)
The second after two weeks of use explain to much signs of wear.

Reply from Cabaia
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