Returning Items is a mess
Order was fine. On returning one item everything went wrong. First the system didn't work, then I got a label for retourning, which didn't work. Now the package is lost somewhere between Germany and France and I still don't have the money back.
September 19, 2025
Unprompted review
Reply from Cabaia
Hello 👋
Oh no, we’re really sorry to read that 😔 That’s definitely not the experience we want to offer.
As we don’t have access to your contact details through Trustpilot, please don’t hesitate to reach out to us directly at contact@cabaia.fr
We’ll take a look at what happened with your return and find a solution to make things right 💙
CABAIA Team.