good experience, and good products, only thing is the delivery fee, if you could lower the delivery fee then it will be perfect
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Company details
About Proshop a/s
Written by the company
Proshop er en af Danmarks ældste IT forhandlere. Vi åbnede i midten af 90'erne i hjertet af Aarhus med en butik, siden hen har vi udvidet med erhvervsafdeling og webbutik. I dag er vi placeret i Højbjerg, få kilometer fra Aarhus centrum.
Kæmpe sortiment
Vi har et kæmpe varesortiment. De mest populære varer er på lager hos vores lokale pick-up points, skal man skal bruge noget lidt mere specielt, kan vi skaffe det inden for få dage.
Hvis vi ikke har varen på lager i København, har vi dagligt en lastbil som kører fra vores hovedlager i Aarhus og ud til de enkelte pick-up points.
Kundeservice
Højt serviceniveau har altid været utroligt vigtigt for Proshop, derfor fokuserer vi på stor viden og god service når vi ansætter medarbejdere. Hos Proshop kan du godt forvente noget ekstraordinært.
Pick-up point
Vi oplever en stigende efterspørgsel af hurtig levering, derfor har vi valgt at fokusere på lokale pick-up points. Vi har i dag pick-up point i Aarhus og København.
Contact info
Slet Møllevej 17, 8270, Højbjerg, Denmark
- 70205080
- support@proshop.dk
- www.proshop.dk
Replied to 99% of negative reviews
Typically replies within 48 hours
super professional and very fast and…
super professional and very fast and reliable. shop of choice.
No free return for defect objects
This is absurd! They have sent broken items and now I have to pay for return them. I am perfectly fine with return the items obviously, but it should be for free since I have already paid for the product delivery

Reply from Proshop a/s
Super service m.m.
No nonsense service with excellent price
No nonsense service. Good price. In fact the lowest price I found. Shipping to where I wanted it, and fast. I am a repeat customer and will likely return.
Recommended.
Honestly 5 stars is too little of a…
Honestly 5 stars is too little of a rating for ProShop
I didn’t take them because you couldn’t…
I didn’t take them because you couldn’t send them to me

Reply from Proshop a/s
Impeccable customer service
Proshop has always delivered great service but just recently I had to interact with their customer service regarding a return case of an incompatible computer item.
My main interaction was with Simon from customer service who has been helping me out extensively on the phone and email with this transaction since the beginning: professional, great communicator and took joy in helping out.
But then he outshined it when I was in the situation that I needed to return a pretty expensive item and he did everything in his power to make the process smooth. It seemed like such a pickle but his helpful attitude made the whole thing work out perfectly.
Everything went great and the new computer part fits well, couldn't be happier. Thank you Simon!
I insisted on writing this review because I think this kind of exemplary service is hopefully helpful for others to choose the right people to make business with!
Will keep coming back to you guys.
Xavier
Prompt delivery :-)
Great store- Problem free shopping
Ive purchased many things over the past 5 yeas at Proshop. It's always an enjoyable shopping experience either online or at their store in Aarhus. They are very well organized and efficient. I warmly recommend their store for a problem-free shopping experience.
Waited Two Weeks, No Updates
They kept me waiting for a package for 2 weeks without any communication, even though they had promised shipping within a few business days. I finally had to reach out to them to cancel the order.

Reply from Proshop a/s
Top notch!!
An absolutely great place to shop from tech to toys and beyond. I ordered multiple things for pickup in CPH, and the process was silky smooth. When ordering online for delivery, or for items not in stock in CPH but in Aarhus, wow do they have their logistics in order to offer a top notch service. Highly recommend!
good experience
good experience, and good products, only thing is the delivery fee, if you could lower the delivery fee then it will be perfect
Shipping Delayed TWICE a whole Month
So I ordered a Monitor on July 23 and the delivery was expected between 30/07/2025 & 01/08/2025 which is fine. But then the Delivery got delayed for almost 3 Weeks to 18/08. and just before that day I receive another message telling me that the delivery has been delayed till 02.09.2025 - 04.09.2025 so another 2 weeks. So I just decided to cancel my order if you would like to actually receive your package then don't order from this site I even had to pay 10€ for shipping thats hilarious

Reply from Proshop a/s
Next-day-delivery
Next-day-delivery. Det er altid en fornøjelse at handle hos Proshop.
Til tiden.
Til tiden.
God kvalitet.
Absolut intet at sætte min finger på.
God headphones
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