Company activity

Updated 7 hours ago

This page gives you a detailed overview of how Proshop a/s has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: May 2014.

Hasn't confirmed company details yet

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Trustpilot has no recent records of Proshop a/s asking their customers to review them.

Review sources

Where reviews have come from for the past 12 months

Organic

5,808

Verified

8

Invited

0

Redirected

2


Total reviews from the past 12 months

5,818

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Proshop a/s got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

New reviews by star rating

How many new reviews (distributed by star rating) Proshop a/s got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Proshop a/s replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 2 days or less.

  • Has replied to 99% of their negative reviews.

Proshop a/s’s flagging activity

How frequently Proshop a/s flagged their reviews in the past 12 months

What's a flagged review?

  • Proshop a/s may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Proshop a/s selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Proshop a/s flagged 150 of their reviews a total of 150 times.
  • 78% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

19

13%

2-star

27

18%

1-star

104

69%

* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.

What happened to the 150 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

120

Reviews removed from trustpilot.com

30

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Proshop a/s

117

Reviewer resolved the breach of Trustpilot's guidelines

3

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

30

Reviewer didn't resolve the breach of Trustpilot's guidelines

0