Homefire Reviews 1,583

They delivered what they promised 😊 Driver was cheery and placed the 7 bags happily and without complaint. Good company - exceeded expectations! Many say what they will do and under deliver, these gu... See more

I’ve used them previously for winter fuel and decided to get some more in early for this year. I ordered the larger grab bags of kiln dried logs whilst the prices were lower and for a great deal but b... See more

Great service . Had to wait a couple of wks for delivery. Bit as we live in the stix ,i didn't mind .. Drivers are extremely helpful. And product is what you'd expect. Fantastic customer service .... See more

I've always been happy with the delivery service from Home Fire and the logs always seem good quality and look nice in the log store. They burn well on the fire and are easy to use to get a nice fire... See more

Delivery took 2.5 weeks despite being assured it was going to be on a particular day, arrived one week later. One bag was split possibly caused by the way the delivery chap offloaded them.

Not only is the price for Homefire (online) competitive with shops that sell smokeless fuel, it's delivered right to your door too, and the delivery guy even carried it up the steps and stacked the la... See more

The order form on line was easy to use. A competitive price.I received an email to confirm the date and could track its arrival. The guys were helpful and friendly. I would definitely recommend .

Excellent communication from ordering to delivery . I wasn’t t home at time of delivery however driver was kind enough to stack the coal in our shed , Would be most grateful if you could pass on... See more

Excellent online ordering system and pricing. Speedy delivery and really great service from the driver. Delivered coal right into our coal bunker and took away the empty bags. Would certainly recommen... See more

Customer service and communication is excellent. The delivery driver was excellent and put the 10x20kg bags where I requested in my internal garage. The e-coal is the wettest I have ever known with l... See more

It is great having quality smokeless coal, logs and kindling delivered to your door, a real fire warms the heart as well as the body

Good service from start to finish. On delivery the guy was very helpful and sited coal where required even remembering how order wax placed.

Great company to deal with. No spamming but will call if there are special deals. Prices are good (for something that is going up in flames.) I’ve used them for coal which is compliant burns clean an... See more

Really good value for money and excellent customer service staff all great one was Dawn .. but I spoke to several! Sorry to be annoying! Will never go anywhere else for firewood. Over 1000 kil... See more

Amazing staff and service. Great products at reasonable prices. Coals for our multi stove work brilliantly last year and recently we bought logs, clean and uniform in size ideal for our stove.....w... See more

Great service, delivery guys always helpful , polite and up for a laugh ! E-coal my favourite and burns brilliantly on the multi fuel stove. Shame min order has gone £100.00 .

My first ever experience of dealing with this company. From the moment of ordering to delivery the process was professional. Communication was excellent throughout and my delivery was done on the stat... See more

Always on time. Very good value. Customer assistants fab. Love the delivery driver who is always amazing with my border collie pup. What a great firm. Carry on doing what you're doing snd how you're... See more

Saying they will come at a certain time and date so you can plan, what's more, they do!. Taking away a years supply of used log bags for recycling.

I had to cancel my first 2 delivery dates, I just phoned and was assured it was not a problem. When the delivery man came he was polite and happy to put my logs and coal into my garage. A great servic... See more

The delivery was on time. The driver put the delivery where requested. Always the same experience, a happy driver who cannot do enough for you.

What more can I say ? Every one from office staff to delivery driver where so friendly and helpful ! Great service and quality product !! Keep it going

The delivery was exactly on time, and the driver even carried all 10 x25 kilo bags through my garage to my coal shed……..with a smile. Excellent service and price.

Easy to order exactly what you want, and to have it delivered on time on a convenient day - exactly where you need it delivered to!

The delivery man was so helpful. He willingly stacked my heat logs in my kitchen for me, saving me time and energy. Much appreciated

Despite the company having delivery problems that week they managed to get heat logs to...he drove from Camelford, and stacked them in the garage. Thanks Kenny.

Like the way company keeps me informed about orders & deliveries...follows instructions for where to unload etc. Keeps to timetable.

Kept us upto date with delivery and timings. Unloaded and put the ecoal into the storage shed for us. Great service as always from start to finish.

Good prices, easy to order, delivered on time, put exactly where I wanted professional delivery driver who was polite and friendly- what’s not to like, this is why I come back time after time.

Home fire are great, had a delivery this time and they were as helpful as always put them where we asked not just at the kerbside where most others would. Always helpful when we go to the depot too.... See more

Good value and delivered exactly when promised. Would recommend to anyone with a burner or open fire.

The delivery driver was very polite and helpful and stacked the logs in the shed for us. Second time we have ordered and would not hesitate to use again.

Prompt and efficient service. Delivery driver very pleasant and helpful. Prices good. Will use again

Easy website to use. Kept informed about delivery with live updates. Driver friendly and helpful.

Easy to order, Clear updates on delivery date. Order delivered to requested location. Great products and customer service spot on

Faultless delivery driver, stacked bags in garden for me, polite and great customer service 👍

Very helpful delivery driver, placing logs for me to move to storage. Delivery ontime and well notified.

Easy to order. Delivery driver quick and efficient No problems at all. Would recommend

Prompt delivery & driver was so very kind stacking bags in garage thank you

Great customer service all round. Delivery driver was very helpful, and a credit to the company.

Delivery man great even told me how to use the twirly firefighters.

Great service and on time delivery driver was great put the wood just were i wanted it 😀

Good choice of fire wood and fast delivery. The logs burn long, I am satisfied with the products.

The order was delivered on time and efficiently. No problems at all Thank you

Kept informed of delivery date and time driver pleasant and helpful

Delivered within time period promised with no hassle

Good value Delivery time was good as was the driver who carried the sacks in and stacked them for us.

great prices, delivered with care and nice delivery guy

Great company, used many times, great customer service.

Easy to order on line from a good range of fuels. Quick delivery with excellent tracking