Car Leasing Online Reviews 1,019

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the friendliness, knowledge, and helpfulness of the staff. Consumers appreciate the prompt and successful responses to their queries, regardless of how small. People also mention the smooth and timely delivery of cars in excellent condition. The leasing process, managed efficiently by the staff, is frequently described as stress-free and easy. Reviewers are pleased with the value for money and the competitive deals offered. The booking process is also commended for being straightforward and seamless. Overall, individuals express high levels of satisfaction and a strong likelihood of recommending the company and using its services again in the future.

Based on these reviews

Rated 5 out of 5 stars

Superb company to deal with, made the whole process very easy. I needed a car fairly quickly and within a budget and they provide options that others could not. Will definitely use again. Grea... See more

Rated 5 out of 5 stars

The best experience I’ve had when leasing cars! Both Mike and Lorraine kept me informed all the way through the process and the car was delivered as expected within 3 weeks. Zero stress and I’d have n... See more

Rated 5 out of 5 stars

Another great service and deal from Car Leasing Online. This is the second motor via them, the process and communication is excellent. Lorraine is extremely helpful, and nothing is too much trouble. W... See more

Rated 5 out of 5 stars

Absolutely amazing and the simplest process I’ve ever gone through! I had both Craig and Lorraine supporting me throughout and they ensured I had a full understanding at all times. I receive... See more

Rated 5 out of 5 stars

I leased the Omoda 9 with this company and the process was straightforward. Communication was quick and clear, and Lorraine kept me posted and updated. The car was ready in just a few weeks and was de... See more

Rated 5 out of 5 stars

Great communication from lorraine from start to finish. The original order was delayed, however the car leasing team certainly went out their way to ensure that i still received a car with better spec... See more

Rated 5 out of 5 stars

Such an easy process , communication was first class . Many thanks to the team especially Lorraine who kept me updated at every stage .

Rated 5 out of 5 stars

I have used Car Leasing-Online twice - for my first car leasing experience 3 years ago and again for a second car lease now. Both times the process has been seamless. Lorraine has been in communicatio... See more

Rated 5 out of 5 stars

Incredibly helpful!! This was my first time leasing so had lots of questions. All members of staff (especially Lorraine!) were professional and always available to answer any questions I had. Turn ar... See more

Rated 5 out of 5 stars

I can't speak highly enough of this company, from my first enquiry right up until delivery which was today. Mike & Lorraine have been fantastic & so helpful. The process has been exceptional smooth.... See more

Rated 5 out of 5 stars

What a pleasant experience we had, leasing a car from Car Leasing Online. Glen and Lorraine were on hand to assist. During the process we had decided to change a car and they assisted us in the... See more

Rated 5 out of 5 stars

Really felt looked after by Car Leasing Online. From the initial contact to sorting paperwork to arranging delivery I have been impressed. This is my first lease car so I perhaps needed a little extra... See more

Rated 5 out of 5 stars

Happy with the deal that we were able to work out and certainly one of the more keenly priced from the research that we carried out. Good communication throughout made it a pleasant experience to... See more

Rated 5 out of 5 stars

I have just taken delivery of my new car and I can’t speak highly enough about how helpful Lorraine and Mike have been throughout the process. From the initial order and delivery everything ran so smo... See more

Rated 5 out of 5 stars

I initially dealt with Micheal and was then passed to Lorraine who administers all the cars via the relative dealerships. Both we great to deal with, however a special mention has to go to Lorrain... See more

Rated 5 out of 5 stars

A professional and experienced company whose ability to get the job done is the reason why we used them. They were able to offer a fantastic deal on my new car without any issues even though we didn... See more

Rated 5 out of 5 stars

I highly recommend this company. Everyone I dealt with was friendly, knowledgeable and extremely helpful, above and beyond. Michael helped me find the right car and best deal, and Lorraine guided me t... See more

Rated 5 out of 5 stars

This was the first time that we have used Car Leasing and the experience was quite refreshing. Michael and Lorraine made the whole process very easy, they were also very competetive and the vehicle a... See more

Rated 5 out of 5 stars

Initial dealings with Michael were cordial and professional. I was very happy with the deal Michael put together and once all figures were agreed I was transferred over to Lorraine who dealt with the... See more

Rated 5 out of 5 stars

From start to finish the whole process went smoothly. I would definitely recommend them. The easiest company I've ever dealt with. Plain and Simple, uncomplicated service.

Rated 5 out of 5 stars

Has been a fantastic experience. Initial sales and signing of the lease was easy and smooth. While waiting for delivery of the car, Lorraine was excellent, polite and professional in all our corres... See more

Rated 5 out of 5 stars

This was our first company car leasing and I knew very little about it. Glenn and Lorraine helped us through the whole process and everything was stress free. The car has been delivered on time withou... See more

Rated 5 out of 5 stars

Had a great experience with Michael and Lorraine. Was looking for a lease car and needed a quick turnaround. New car was with me in 11 days, over Christmas. Checked with me several times to ensure... See more

Rated 5 out of 5 stars

This is the second car I’ve had from this company!! From the first call to Glen in the sales department with my car requirements, to Lorraine organising delivery, the whole process has been completely... See more

Rated 5 out of 5 stars

This was my first time leasing a car, so have been in touch with a few different companies. Luckily I found Car Leasing Online and from the first call until the car arrived 3 weeks later, Lorraine... See more

Rated 5 out of 5 stars

Great communication from start to delivery with every correspondence clear and understandable. Staff i dealt with were professional, friendly and very helpful with all queries i had. Whole process... See more

Rated 5 out of 5 stars

I dealt mostly with Lorraine who was very communicative and friendly. I always knew what was going on and she answered all my questions professionally and quickly. I would recommend these guys 100%.

Rated 5 out of 5 stars

This is my 2nd time of using this company, and from start to finish all the staff are really helpful, knowledgeable, and approachable. Can't recommend them enough

Rated 5 out of 5 stars

Really happy with the service from this company. From start to finish they have been responsive & very informative. Chris was amazing with everything at the start and Lorraine dealt with the delivery... See more

Rated 5 out of 5 stars

This was my first time using Carleasing online and I have been nothing but happy with the service from start to finish! Craig and Lorraine helped me every step of the way and were quick and helpful in... See more

Rated 5 out of 5 stars

A great experience from start to finish with Glen and Lorraine. Excellent communication at each stage and a fantastic deal on my new Audi. Would definitely recommend.

Rated 5 out of 5 stars

The customer service was excellent and nothing was a problem from start to finish. Easy stress free process so i would have no hesitation recommending Car Leasing online. Very good value and i am over... See more

Rated 5 out of 5 stars

Great customer service, very seamless process from start to finish. The staff are extremely helpful and can't do enough for you.

Rated 5 out of 5 stars

Very smooth process with informative people. Never leased before and they helped every step of the way. Was also a very good deal with extra mileage for less monthly payment than elsewhere.

Rated 5 out of 5 stars

Great communication all through process. Worked hard to solve problems and never made me feel like I was a difficult client.

Rated 5 out of 5 stars

Both Mike and Lorraine were professional, informative, responsive and very helpful throughout the process, I wouldn't hesitate to recommend them. Many thanks to you both.

Rated 5 out of 5 stars

Great service and communication. Lorraine was very helpful and ensured everything I needed was sorted.

Rated 5 out of 5 stars

Excellent service from Glen and exceptionally well handover from Lorraine. Pleasure to work with Car Leasing Online

Rated 5 out of 5 stars

Great car and great value. Got an Audi A5 Avant and both Glenn and Lorraine were very helpful. Clear and simple process. Many thanks 🙏🏼

Rated 5 out of 5 stars

Very helpful, always responded quickly and car was delivered much quicker than we expected.

Rated 4 out of 5 stars

All staff involved were helpful and friendly However all through the process it was indicated that the car would arrive before Christmas, appreciate it’s a busy time of year but perhaps a realistic... See more

Rated 5 out of 5 stars

A very professional organisation, email response in minutes. Special praise to Lorraine, answered every query and kept me updated throughout the process. All done on line in a straight forward and ea... See more

Rated 5 out of 5 stars

Leased my new Skoda Enyaq through Car Leasing Online and the whole process was smooth and straightforward. Paperwork was handled efficiently, communication was clear, and delivery went as confirmed.... See more

Rated 5 out of 5 stars

Massive thanks to Mike who was dealing with my lease query however, the whole team including Chris, Michael, and Lorraine all came together to ensure my order went through successfully. They ensured I... See more

Rated 5 out of 5 stars

Had an awesome experience with this car leasing online company. Glen was great to deal with — super friendly, kept me in the loop the whole time, and made the process really easy. Lorraine on the admi... See more

Rated 5 out of 5 stars

This is the second time I've taken a lease through Car Leasing Online and both experiences have been excellent. Great deals, simple but effective comms, and delivery on commitments. Thanks to Glen & L... See more

Rated 5 out of 5 stars

Every step of the process was outstanding — exceptional support before, during, and after the sale. Everything was smooth, clear, and well explained. Special thanks to Micheal for his great assista... See more

Rated 5 out of 5 stars

This was the first time that I have used Car Leasing Online and the experience was brilliant. Lorraine made the whole process very easy, and was very organised and the vehicle arrived when she said... See more

Rated 5 out of 5 stars

I had a fantastic experience leasing my company car through this company. Lorraine was absolutely brilliant—she made the entire process so easy and stress-free. She guided me through all the paperwork... See more

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Company details

  1. Car Finance and Loan Company
  2. Leasing Service

Information provided by various external sources

Car Leasing Online offers personal and business vehicle leasing. Browse our site for cheap car leasing deals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star


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Rated 5 out of 5 stars

exceptional service!

This is my second car with Car Leasing Online, and the service is just as amazing as the first time! Mike and Lorraine are both super friendly and always happy to help, which made the whole process so easy (even with all my questions and last-minute changes!). Quick replies, great communication, and really efficient service. I’ll definitely be back again in 3 years! :)

October 23, 2025
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Rated 5 out of 5 stars

Fantastic service received from getting…

Fantastic service received from getting the initial quotes to the car delivery, the whole process was seamless. Everything was explained and any queries answered quickly. Extremely friendly and helpful and the best service I have received from a leasing company. They will be my go to provider in future.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Superb company to deal with

Superb company to deal with, made the whole process very easy.
I needed a car fairly quickly and within a budget and they provide options that others could not.
Will definitely use again.

Great communication, great deal and great service. 10 out of 10.
Special mention to Lorraine in Admin.

October 14, 2025
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Rated 5 out of 5 stars

Highly recommended

Both Mike and Lorraine were professional, informative, responsive and very helpful throughout the process, I wouldn't hesitate to recommend them. Many thanks to you both.

October 13, 2025
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Rated 5 out of 5 stars

Professional and smooth experience

Leased my new Skoda Enyaq through Car Leasing Online and the whole process was smooth and straightforward. Paperwork was handled efficiently, communication was clear, and delivery went as confirmed.

Special thanks to Michael and Lorraine for their help throughout.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

The best experience I’ve had when…

The best experience I’ve had when leasing cars! Both Mike and Lorraine kept me informed all the way through the process and the car was delivered as expected within 3 weeks. Zero stress and I’d have no issues recommending to others or using again myself.

October 1, 2025
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Rated 5 out of 5 stars

A1 customer service

Such an easy process , communication was first class .
Many thanks to the team especially Lorraine who kept me updated at every stage .

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I leased the Omoda 9 with this company…

I leased the Omoda 9 with this company and the process was straightforward. Communication was quick and clear, and Lorraine kept me posted and updated. The car was ready in just a few weeks and was delivered to my home exactly as promised. The vehicle is spot on so far with no issues. I’d happily use them again.

October 2, 2025
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Rated 5 out of 5 stars

Great service

Very helpful, always responded quickly and car was delivered much quicker than we expected.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing and the simplest…

Absolutely amazing and the simplest process I’ve ever gone through!

I had both Craig and Lorraine supporting me throughout and they ensured I had a full understanding at all times. I received my car in just over a week and it’s perfect.

Can’t thank Lorraine and Craig enough, they were polite, held in depth knowledge around every step of the process, and kept me up to date daily without hesitation.

Will continue to use car leasing online for future car purchases!!

Thanks again

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

100% satisfied

This was our first company car leasing and I knew very little about it. Glenn and Lorraine helped us through the whole process and everything was stress free. The car has been delivered on time without any issues and we are very pleased with their services.

August 25, 2025
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Rated 5 out of 5 stars

Great experience

Great communication from lorraine from start to finish. The original order was delayed, however the car leasing team certainly went out their way to ensure that i still received a car with better spec and a better monthly deal. Very pleased with the service i received.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, very seamless process from start to finish. The staff are extremely helpful and can't do enough for you.

September 22, 2025
Unprompted review

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