Alan Llewellyn

Had a great experience when purchasing last week from Derby. I paid a deposit online and chose a time that suited me for collection. I was then called and asked if I wanted to purchase any of their extras and they were not pushy and accepted my refusal of these first time (other dealers should take note of this). They called me the day before to explain that my car would need to be taxed at the post office and as it was a Sunday collection they agreed to go on that day to get it done for me. On collection day I was welcomed by a young lady (can’t remember her name) and I was able to look at the car at my own time and then take it for a short test drive. The whole process at Derby was around 30 minutes and again, they noted that I’d already declined additional products and didn’t try to push them which made this 100 times better than buying from someone like Big Motoring World. The car was probably better than described which was a pleasant surprise too. Would have liked to have had a full battery charge on the EV but it’s par for the course to have no fuel when buying a car.

Went through to Chloe M straight away and she amended my registration and vehicle details. Whole process was less than a minute with no fuss. Had confirmation e-mail straight back.

Very smooth process with informative people. Never leased before and they helped every step of the way. Was also a very good deal with extra mileage for less monthly payment than elsewhere.

James was excellent from start to finish. He made the whole process much smoother with great knowledge and kept us up to speed the whole way through. Highly recommend.

I recently ordered a watch at a good price and it was delivered next day gift wrapped as requested. Highly Recommend.