Balfe's Bikes - Reigate Reviews 837

Really helpful and friendly service. I talked to someone who was knowledgeable and enthusiastic. I got good advice with no sales pressure.

Went to Baife's to give a "rested" bike a once over. . . Was recommended a "tune up" - which was perfect for me. Confidently back on the road now.

From the moment I saw my new bike in the window at Balfe's Bikes, Reigate, and walking into the shop to make my first enquiry, I was treated extremely well by the staff members who were very keen to assist me with my questions. After speaking to the manager I was able to negotiate a deal which both parties were happy with. I now have a new bike :-D Overall a great experience. I believe I will be well supported by Balfe's Bikes. I will definately buy from Balfe's Bikes again. Thank you to Matt, Julian and Simon for all your help.

The guys in the shop could not be more helpful. Communication was great and they clearly work hard to make sure you have everything you need. Highly recommended.

Pleased to get the bike back after a month to replace the motor in a one year old Specialized turbo levo.

Great service, new bike set up and ready to ride

The team did a really excellent job on preparing my Specialized Rubaix for a 1,000km charity ride in support of Stripey Stork. Great communication throughout and very thorough.

Thank you

Annoying emails. Bloody constant. I already unsubscribed but I keep getting emails. Enough already!

I bought a Marin Gestalt Gravel Bike 2026 in black. The staff was very Kind. I asked for suggestions, which resulted in this magnificent bike. I am loving riding it. I recommend Belfe's of Reigate.

Great, friendly service.

The guys were so helpful and knowledgeable, they gave me good advice and sorted my bike so quickly. Will definitely come back for a tune up soon.

We've bought several bikes for the family from Balfe's over the last few years so we decided to get our son one from here for his birthday. By chance they had one in stock in the Reigate store and it was perfect. We came back having left time for it to be set up and I asked for the owner's manual (which the bike even had a sticker on the handlebars saying to refer to it) and was told that bikes don't ship with manuals anymore. On checking with the manufacturer, this is not true. During the set up, no proper attempt was made to make sure the brake levers, saddle or bell were set up correctly for my son and we've had to adjust a lot of things since (not really a problem, but disappointing as Balfe's are usually very particular about this) . The bike is great, but this is not the usual level of care and service given by Balfe's.

Excellent friendly service

Emma and everybody else were absolutely brilliant at this shop. I’m so pleased we chose to go here. I know that we will be looked after. Emma was so knowledgeable and so helpful. I also know that my son will be comfortable going in on his own to ask for advice and maintenance Couldn’t have asked for a better service thank you so much to Emma and all the staff for making my son’s day!

Excellent all round service. Well done Team Balfe

great service, very helpful and responsive

Excellent customer service as usual, carried out my 6 week service without any issues.