Tweeks Cycles Reviews 25,685

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless user experience offered by the website, highlighting its easy navigation and the straightforward payment process. Consumers appreciate the competitive prices and the accuracy of product descriptions, which facilitate informed purchasing decisions. People are particularly satisfied with the swift delivery service, often receiving their orders promptly and well-packaged. Consumers also value the responsive and helpful customer service, with team members promptly addressing any issues or queries. Reviewers highlight the efficient communication and quick turnaround times, especially when resolving order discrepancies. The company's commitment to providing quality products, coupled with its excellent service, has earned high praise and repeat business from numerous satisfied customers.

Based on these reviews

Rated 5 out of 5 stars
Verified

A minute after placing the order for a Cube Nuroad EX gravel bike an acknowledgment email was received. This explained that the bike would be checked before despatch which would happen within 5-7 work... See more

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Rated 5 out of 5 stars
Verified

Didn't realise when I first checked out tweeks cycles that it was connected with the company I used years ago for car stuff. They have maintained their great product variety and very competitive price... See more

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Rated 5 out of 5 stars
Verified

Good service and products! I got the Shimano RC302 44 EU wide road shoes in black and although still to actually use them, they seem very good. They feel very comfortable and I particularly wanted a... See more

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Rated 5 out of 5 stars
Verified

Wanted some advice, rang the shop directly and chatted to a gentleman call Ian, very friendly and helpful. Walked through several options. Order arrived promptly and well pack.

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Rated 5 out of 5 stars
Verified

This Tortec Velocity Hybrid rack is absolutely perfect for my Boardman MTX8.8 with a small frame, it's adjustability is so good, as are its quality & simplicity. Tweeks had the best price by some... See more

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Rated 5 out of 5 stars
Verified

Arrived next day although I placed the order after 16:00, didn’t expect that So happy that they exceeded my expectations as this was a birthday present

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Rated 5 out of 5 stars
Verified

Ordered 2x crank bolts but received a phone call saying they only had 1 in stock but they would send the second as soon as it arrives in stock. Very pleasant to deal with and eager to resolve the issu... See more

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Rated 5 out of 5 stars
Verified

Have ordered a few different bits and pieces from Tweeks now. Always have a good selection of decent kit at pretty good prices and it always arrives really quick. Can't comment on their returns as I'v... See more

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Rated 4 out of 5 stars
Verified

The communication and support that Tweeks provided was first class. I purchased a 138 link Shimano chain that covers a range of frame sizes. I should have compared chain lengths before fitting the lin... See more

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Rated 5 out of 5 stars
Verified

Been looking for some new tread for my winter wheels, done done research and came up with what I needed, I found Tweeks the cheapest by far, fast delivery as well , thanks all involved

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Rated 5 out of 5 stars
Verified

Ordered late one Saturday evening. Site is easy to use and found what I needed through Google (good SEO) ordering was easy through their website and the prices are fair. Order arrived by the middle of... See more

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Rated 5 out of 5 stars
Verified

Ordered a torque wrench at a good price and as first order got free special delivery so it arrived really quickly. Unfortunately arrived with some small marks which Tweeks looked in to and turned out... See more

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Rated 5 out of 5 stars
Verified

Website easy to navigate and payment set up is easy to use . I purchased an Evoc handlebar bag ,description and size perfect , ordered Wednesday night arrived early Saturday morning, fitted and... See more

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Rated 5 out of 5 stars
Verified

Competitive prices, clear descriptions on the website, super-quick standard delivery and excellent returns process. On that last point, I received some carbon handlebars that had a small chip in them... See more

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Rated 5 out of 5 stars
Verified

Great price delivered on time, though royal mail don't leave a package if no one is in this not very convient.

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Rated 5 out of 5 stars
Verified

i have been searching for amber wall 700c tyres over 28 width for several weeks.was recomended to tweeks cycles web site .found straight away what i was looking for.made a simple error when ordering w... See more

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Rated 5 out of 5 stars
Verified

Responsive customer service when they were in fault — when one of the four items I ordered was out of stock, a team member called me promptly with options. I chose to split the order into two packages... See more

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Rated 3 out of 5 stars
Verified

Great service and I’m delighted with my purchase, however be careful of the delivery charges. The price of delivery does not match their price list. If I wasn’t needing the item so quickly I would... See more

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Rated 5 out of 5 stars
Verified

Tweeks cycles provided good quality products, well packed speedy delivery, Product as described and fitted well. Great value for money. Kind regards Andy s

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Rated 5 out of 5 stars
Verified

Bought cycle online for grandson. Had a fairly fixed idea of what I was looking for and only found three sites that could supply the correct type of bike. After waying up the options I chose Tweeks b... See more

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Rated 5 out of 5 stars
Verified

Quick delivery. Shoes were too small so returned for an exchange. Replacements were sent out the same day. Fantastic service.

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Rated 5 out of 5 stars
Verified

I called wanting new brakes for my bike, front and rear. Within 10 minutes I had spoken to a REALLY amazing chap, who gave me all the help I needed, and before the end of the conversation had a... See more

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Rated 5 out of 5 stars
Verified

Overall Tweeks provides a smooth user experience, easy to navigate with products at competitive prices. Once I had bought the tyres I needed they arrived really quickly. I will definitely use Tweeks a... See more

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Rated 5 out of 5 stars

Before going to this shop I called/emailed two others, one never came back the other came back 4 days later When I called Tweeks I had the most amazing service and within TEN minutes they had e... See more

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Rated 5 out of 5 stars
Verified

Item as described. Delivery was quick No issues with this company I’ve used them several times without any problems.

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Rated 5 out of 5 stars
Verified

I’ve used Tweeks Cycles a number of times and always had good service. My last order arrived in less than 24 hours which I hadn’t expected. Keep up the great work.

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Rated 5 out of 5 stars
Verified

Fast becoming my default online supplier. The website is easy to use, the prices are generally there or thereabouts and delivery is always prompt.

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Rated 5 out of 5 stars
Verified

Found exactly the product I wanted at a reasonable price. Rapid delivery from stock. Excellent.

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Rated 5 out of 5 stars
Verified

Ordered as usual expecting it to arrive in 3-5 days but received it next day. Good work!

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Rated 5 out of 5 stars
Verified

Used this company a number of times. Nice website, easy to navigate. Goods always arrive well packed and the service is fast from first ordering to delivery.

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Rated 5 out of 5 stars
Verified

Great ordering process. Really quick delivery. Quality assured product. Bought from them many times before

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Rated 5 out of 5 stars
Verified

Good stock of items. Always competitive on price and cash back a real bonus compared to other sites.

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Rated 5 out of 5 stars
Verified

Ordered some bike cleaning stuff and it arrived 2 days later well packaged and in perfect condition. Will definitely use again!

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Rated 5 out of 5 stars
Verified

Quick dispatch, great customer service, good quality information and items. Can’t fault Tweeks Cycles.

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Rated 5 out of 5 stars
Verified

Clear description of product on the website, which made it easier to choose the shoes for my needs. Good communication and Quick delivery

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Rated 5 out of 5 stars
Verified

Excellent customer service , very helpful on the phone and in person .ordered wrong item no fuss no drama ‘s just helpful

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Rated 5 out of 5 stars
Verified

Very quick delivery and a very competitive price for a M8100 XT Cassette. Bob on service.

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Rated 5 out of 5 stars
Verified

First time using Tweeks… Have been looking for somewhere to replace Wiggle for ages that provided the products I want at great prices and fast delivery. It would appear this is Tweeks!

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Rated 5 out of 5 stars
Verified

Got a quick, personal, reply back about a delivery query. 5*

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Rated 5 out of 5 stars
Verified

The website and information were all really helpful, and the goods were despatched on time and as described

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Rated 5 out of 5 stars
Verified

Ordered online and then collected from shop as I was in the area the next day, the staff where really polite and helpful. Harry

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Rated 5 out of 5 stars
Verified

Greta product fair price and super fast delivery. Will deal you again. Happy customer

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Rated 5 out of 5 stars
Verified

Fast delivery even with standard, easy checkout with PayPal, good quality pedals at good price

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Rated 5 out of 5 stars
Verified

Had what I wanted in stock at a reasonable price and arrived on time.

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Rated 5 out of 5 stars
Verified

Good price, excellent service and quick delivery, what more could you want!

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Rated 5 out of 5 stars
Verified

Best price, fast fuss free ordering. Prompt delivery. Would use again.

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Rated 5 out of 5 stars
Verified

Super fast delivery 1 email saying ordered confirmation 2 email delivery date 3 message it's been delivered all in 3 days great service 👍

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Rated 5 out of 5 stars
Verified

nicely packaged, promptly delivered.

Company replied

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Company details

  1. Bicycle Store

Information provided by various external sources

Tweeks Cycles, strives to give you the customer an unrivaled choice of both MTB and Road components, bikes, clothing and accessories from the world’s very best cycling brands to buy online. Whether you’re a beginner or an expert our aim is to supply you with the equipment you need to achieve your goals.

Tweeks Cycles

Written by the company

Free UK Delivery
Everything we sell can be shipped directly to you for FREE where ever you are in the UK when your spend is over £29.99
0% Finance
We offer 0% Finance on an extensive range of products online including almost all of our bicycles and a huge range of our clothing, components and accessories
Next Day Delivery Service
Order anything in stock before 4.30pm and we will ship it on our next day delivery service that very day (for Bikes this is subject to build and Pre Delivery Inspection)

Contact info

4.9

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Got my brake pads shipped out before…

Got my brake pads shipped out before the weekend. Very happy

October 14, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received your brake pads promptly! Thank you for your positive feedback; we appreciate your business.

Tweeks Cycles

Rated 5 out of 5 stars
Verified

Recommended

Recommended. Good stock, reasonable price & fast delivery. Have used several times now & would gladly use Tweeks again in the future.

October 14, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you had a positive experience with our good stock, reasonable prices, and fast delivery. Thank you for your repeated custom and recommendation; we appreciate it.

Tweeks Cycles

Rated 5 out of 5 stars
Verified

The delivery was fast

The delivery was fast, and I appreciate the good product. I’ve tested it and confirmed that it works perfectly.

October 13, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received your order quickly and that the product meets your expectations! Thank you for testing it and sharing your positive experience with us.

Tweeks Cycles

Rated 1 out of 5 stars
Verified

Royal Mail are scumbags

Paid for next day delivery which is £10
Parcelforce tried to say that the address dress was wrong when it was correct

October 13, 2025
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Reply from Tweeks Cycles

Thank you for your feedback! We would like to point out that this platform is primarily for customers to review the service that we have provided.

We dispatched your order swiftly on the 8th of October on the Express delivery chosen. This service is typically a 1-2 working day delivery service, which we advise at checkout.

The next working day delivery options are the before 10am or before 12pm, these are shown in the 'special delivery' drop down section at checkout.

Please accept our apologies for the order not being delivered on the first day, it appears the driver was at the incorrect location.

The tracking shows that the parcel was delivered on the 2nd working day, the 10th of October, which is within the delivery timescale we advise on the website.

Thank you.

Tweeks Cycles

Rated 5 out of 5 stars
Verified

Everything I wanted at a great price

Tweeks had the bike parts I wanted at an excellent price and got everything sent out and delivered really quick. Packaging was great and overall really pleased, thank you

October 13, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you found the bike parts you needed at a great price, and we appreciate you highlighting our quick delivery and excellent packaging. Thank you for your positive feedback!

Tweeks Cycles

Rated 5 out of 5 stars
Verified

Fast delivery

Fast delivery, competitive price.

October 13, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate you sharing your feedback and are so glad you had a positive experience with our delivery and pricing!

Tweeks Cycles

Rated 5 out of 5 stars
Verified

Five stars all the way

Five stars all the way! Even arrived faster than quoted 👍🏼👍🏼👍🏼👍🏼

October 13, 2025
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Reply from Tweeks Cycles

We're happy to hear that you had such a positive experience, and we appreciate you taking the time to leave us this wonderful feedback. Thanks so much!

Tweeks Cycles

Rated 5 out of 5 stars
Verified

Excellent service and great product

Excellent service and great product. Many thanks

October 12, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We are so glad you are happy with our product and the service you received. We appreciate you taking the time to leave a review.

Tweeks Cycles

Rated 5 out of 5 stars
Verified

Good stock and price with quick delivery

Good stock and price with quick delivery

October 11, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate you sharing your experience! We're glad you were happy with our stock, price, and fast delivery service.

Tweeks Cycles

Rated 5 out of 5 stars
Verified

Excellent

Excellent. V quick delivery. Exactly as described. Good website and range of things.

October 11, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate you taking the time to share your feedback! We're happy to hear that you found our website good and the delivery quick and exactly as described.

Tweeks Cycles

Rated 5 out of 5 stars
Verified

Good service and products!

Good service and products! I got the Shimano RC302 44 EU wide road shoes in black and although still to actually use them, they seem very good. They feel very comfortable and I particularly wanted a 'wide fit' as I have wider feet and these seem perfect! I sized up as I have done with other Shimano shoes and this seems good, if anything they might be marginally on the big side for me but ideal with a thicker sports sock. I was swithering between this and a 43.5 EU
wide size, as I am an 8.5 UK size wide but in general it was difficult to find my size in stock anywhere on the online, so I just opted for these. Overall happy with these and fast, efficient ordering and deliver from Tweeks! : )

October 8, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We're so pleased to hear you are happy with the Shimano shoes and the service you received! It's great to know the wide fit seems perfect for you and that you found the ordering and delivery process efficient. Great input for fellow shoppers

Thank you for thi sgreat feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars
Verified

Good customer service, thanks.

Got a quick, personal, reply back about a delivery query. 5*

October 8, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received a prompt and helpful reply regarding your delivery question. We also trust the goods got to you on the Saturday service selected.
Thank you for your positive feedback!

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, very quick delivery.

October 7, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate you sharing your feedback. We're so glad you were satisfied with our excellent service and quick delivery!😊

Rated 5 out of 5 stars
Verified

Wanted some advice

Wanted some advice, rang the shop directly and chatted to a gentleman call Ian, very friendly and helpful. Walked through several options. Order arrived promptly and well pack.

October 1, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We’re delighted to hear that you found our advice helpful and that your order arrived promptly and well-packaged. Thank you for taking the time to share your positive experience — we’ll be sure to pass your kind words on to Ian!😊

Rated 5 out of 5 stars
Verified

Ordered 2x crank bolts but received a…

Ordered 2x crank bolts but received a phone call saying they only had 1 in stock but they would send the second as soon as it arrives in stock. Very pleasant to deal with and eager to resolve the issue. I’d definitely buy from these guys again. Thank you Tweeks

October 7, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate you taking the time to leave us a review. We're glad to hear that you had a positive experience with our team's efforts to resolve the stock issue. Thank you for your support; we look forward to assisting you again in the future.😊

Rated 5 out of 5 stars
Verified

Great service

October 7, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

Thank you for your 5* review!

We're pleased to hear you had great service and everything went well!

If you need anything else, we'd be happy to help!

#TeamTc

Rated 5 out of 5 stars
Verified

Had what I wanted in stock at a…

Had what I wanted in stock at a reasonable price and arrived on time.

October 5, 2025
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you found what you needed at a good price, and it arrived on time. Thank you for your positive feedback; we appreciate it!😊

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