Well done Matt on finding me a great bike!
Have you given full credit to Matt for helping source a new bike with very little notice. Despite Trek showing a bike in stock which we ordered, it didn’t exist despite paying the deposit. When advised it was not available Matt had the solution and sourced a replacement bike which turned out to be much more suitable for my needs.
Little bit of internal confusion between staff at Balfe’s about delivery…but Matt & Simon got it sorted for me!
Thank you both.
Reply from Balfe's Bikes
We're happy to hear that you appreciate the assistance of our Reigate team in finding a bike that better suits your needs. We regret the initial confusion regarding delivery, and we're glad everything was resolved. Thank you for your feedback! Kind regards, Balfes Bikes
