Waited almost 4 months for delivery of a Lila mirrored bathroom cabinet in acacia wood. Lovely cabinet, solidly built. It’s a pity that the shelves inside are at fixed heights, however, as none of the... See more
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Company details
Information provided by various external sources
Tikamoon is designer and producer of wood furniture since 2007. We oversee every step from design to production and sale. In case you like to read guaranteed authentic reviews about us, please view: https://www.ekomi.co.uk/review-tikamooncouk.html
Contact info
United Kingdom
- tikamoon.co.uk
Replied to 100% of negative reviews
Typically replies within 48 hours
Lucie was super helpful and very…
Lucie was super helpful and very friendly, she went out of her way to enable me to place my order.
Excellent customer service
Lucie was super helpful and understanding of my situation - super quick and easy to sort out my refund (nothing to do with the quality of the product, just sadly couldn't accept the delivery!) Couldn't have asked for a better customer service experience.
Great product and experience
Great product and experience.
Not only is this a great table at a really reasonable price, it arrived sooner than the quoted delivery date, I was given several opportunities to accept and change the delivery date and then they phoned with a one hour window.
Thank you to Fiona in customer care who helped me with an error on my part in a really timely and cordial manner.
I will recommend this company to all my friends.
Excellent customer service by Lucy
Excellent customer service provided by Lucy. Very professional, friendly, and knowledgeable.
A great ambassador for her company
Teo chairs
Ordered two of the Teo - Low garden armchair in solid teak. The chairs are lovely and extremely well made from what I can see. Ordering was easy and delivery communication was great plus they delivered the chairs to the exact area of the garden where I wanted the chairs.
Delivery
We had a few problems with the external delivery and Lucie was great in helping us sort it. Wonderful customer service!
I recently reached out to Tikamoon…
I recently reached out to Tikamoon customer service with a delivery inquiry, and I was assisted by Tracey. She was very prompt, clear, and professional in her communication. Thank you!
10/10 customer service from Tracey
10/10 customer service from Tracey. You won’t get better customer relations anywhere else! Absolutely love the products too ⭐️
Tracey was very helpful
Tracey was very helpful. I purchased a product but forgot to put in the code for free shipping. I emailed and she got back to me within hours, confirming a refund for the delivery. Great service.
Great customer service from Tracey
Many thanks to Tracey for making the returns process easy and hassle-free. Excellent service and communication. Thanks!
Good product but issues with delivery company
Great product but my experience with the delivery company wasn't great, I tried to modify the delivery date to a specific day but it registered as requesting delivery on the next working day instead. Be careful when changing delivery dates and double check what the system has registered.
LUCIE WAS A PLEASURE TO CHAT WITH VERY…
LUCIE WAS A PLEASURE TO CHAT WITH VERY HELPFUL AND INFORMATIVE
Excellent customer service
We have purchased a number of Items from Tikamoon and the quality is excellent. We recently spoke with Lucie who was extremely helpful in assisting us with a few product details and guided us to a discount offer that was available which ensured we paid the best possible price. Excellent Customer service.
Mindi Wood Mirror
Bought a mindi wood mirror from Tikamoon - it is stunning and looks amazing in our living room. Quick delivery and good communication.
Tikamoon is a good company with an…
Tikamoon is a good company with an excellent choice of items that are always of a good design and build. You can find some unique pieces here. Lucie provided me with excellent support and customer service. Highly recommend this company for beautiful products and great service.
Fraud website, sink arrived broken and no one responding in customer service.
Item arrived damaged and no one available in customer service to help

Reply from Tikamoon
Fantastic company to buy from!!
Fantastic company to buy from! High quality products at a reasonable price. Value for money and different from the average whatever you order. Purchased twice. Latest order is the Edgar vanity unit in oak and porceline sink. Looks stunning and so different from run of the mill vanity unit. Love it. Highly recommend this supplier ! Delivery on time as specified.
I'm very impressed with this company
I'm very impressed with this company. We had a problem with a table that was delivered (on time) and they immediately sent out another one. No questions asked, just taken on trust. They respond to questions quickly and are very efficient. Excellent service.
A breath of fresh air
Lovely product and lovely customer service!. Munro was polite, positive and very helpful. Exceptional. Thank you
A great selection of products
A great selection of products on the site which was easy to navigate and order.
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