MD

Mr Daren Codd

United Kingdom

Reviews

Review of Tikamoon

Review of Yodel by InPost

Rated 1 out of 5 stars

The first delivery was lost as Yodel…

The first delivery was lost as Yodel app did not recognise our new house and post code and we could not provide additional delivery instructions. No idea where it went as we attempted to redirect to a pick up point.

The app is not helpful and the customer teams take approx 45 min to answer calls. If it goes past 5pm the queue keeps repeating that the next available operator will take your call when clearly the team have all gone home.

When we did get through customer teams confirmed delivery on Thursday, then Friday then Saturday. It arrived eventually on Monday. I wasted hours of my life on calls and trying to speak to people - really stressful experience

March 31, 2025

Reply from Yodel by InPost

Hi Mr Daren,
We’re sorry to hear about this frustrating experience. Losing your parcel, facing delays, and dealing with unhelpful app features and long customer service wait times must have been incredibly stressful. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in driving these improvements.

Review of Aardvark Accounting

Rated 5 out of 5 stars

Excellent service and advice from…

Excellent service and advice from account manager Ryan and the support team over the years.

February 20, 2025
Unprompted review

Reply from Aardvark Accounting

Good morning Daren, many thanks for your review and 5*.

It's great to hear how happy you've been with our service, and that Ryan has been such a help. We'll make sure both he and the rest of the team sees your kind words. Thank you again.

Review of ChipsAway