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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the quality of the products, highlighting their comfort and stylish design. Consumers also appreciate the fast and efficient delivery service. The positive experience extends to the functionality and performance of the products, with people noting improvements in their cycling experience. People consistently praise the outstanding customer service provided by the company. Reviewers highlight the responsiveness, kindness, and efficiency of the support team, noting that their issues were resolved quickly and effectively. The customer service is considered a significant differentiator, with many consumers expressing their loyalty to the brand due to the exceptional support they received.

Based on these reviews

Rated 5 out of 5 stars
Verified

Great customer service from Alice, which helped me get my pair returned as they were to small, then received my new pair in time for the Dirty Detour race. Based in Newcastle Australia & having to sen... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my second pair of GT XC’s. I appreciate the different arch support options that come with the shoes, this has been really helpful. This pair was comfortable from the first ride, but maybe that... See more

Rated 5 out of 5 stars
Verified

Shoes and information clear on Website. Easy to buy once measured. I returned 1st pair with great ease. Post and packing was free,so good as some top end shoe company's still charge. Ild say cus... See more

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Rated 5 out of 5 stars

My gravel shoes lost a spike, and as I couldn't find a compatible spike to replace (sold out everywhere) contacted quod.cc support. The day after I had a set of new spikes delivered in the other side... See more

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Rated 5 out of 5 stars

I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... See more

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Rated 3 out of 5 stars
Verified

My first cycle shoes ever. I wanted something different from what my local bike shop sold. My brother also recommended them. However his came with a shoe bag whereas mine did not. I probably should’ve... See more

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Rated 5 out of 5 stars

QUOC's shoes and service are in line with them being a performance oriented brand. Their brand value align with real world experience. I own a pair of Grand tourer XC (gravel) & a pair of the new M3... See more

Company replied

Rated 5 out of 5 stars
Verified

I originally ordered the Gran Tourer Lace in a size 43 according to the instructions regarding measuring my feet. Unfortunately, they were too small. Alice was AWESOME in helping me through the return... See more

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Rated 4 out of 5 stars
Verified

Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... See more

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Rated 5 out of 5 stars
Verified

I honestly bought the Weekend Cycling Sneaker to test their walkability. I completed LEJOG last summer and did quite a bit of walking on some of the steeper climbs. The Bontragers I had at the time co... See more

Company replied

Rated 5 out of 5 stars
Verified

Simple and informative website. Easy payment. Quick delivery to Spain. Shoes M3 Pro MAAP edition are excellent quality and fit my narrow feet well in my normal size 42. Love the look and style of the... See more

Company replied

Rated 3 out of 5 stars
Verified

Ordering was simple. The shoe size was a little small and the toe box cramped my toes. I guess these issues could have been overcome. I did send a question by email however I got no response. Th... See more

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Rated 5 out of 5 stars
Verified

Well, I have worn top end road shoes for quite a number of years now and decided to buy these Quoc Escape non laced road shoes based on the reviews they got and took a punt,what I got was one of the... See more

Company replied

Rated 5 out of 5 stars
Verified

I am enjoying my new Gran Tourer XC Lace shoes! The fit is superb and the stiffness of the sole is even better than I expected. These are my first Quoc shoes and the experience has been top notch. The... See more

Company replied

Rated 5 out of 5 stars

My delivery didn't occur on 31st of December. My item had probably been lost by FedEx. They sent me another item by DHL and it worked out fine., one day in advance. Quoc is very reactive and rel... See more

Company replied

Rated 5 out of 5 stars
Verified

Had problems with quoc product not bought directly from QUOC, while quoc were unable to help, they gave advice to me and a 30% discount. I was able to use their advice to sell the product (at a loss... See more

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Rated 5 out of 5 stars

I recently had an experience with customer support after encountering an issue with a pair of M3 Air. The service was super fast, flawless, and incredibly kind. I’ve never dealt with such an impeccabl... See more

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Rated 5 out of 5 stars
Verified

Incredible experience from start to finish including the returns process. Calvert proving to be an absolute legend. The product(s) - awesome both the Pro Airs and the Gravel shoes where were used and... See more

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Rated 3 out of 5 stars
Verified

They don’t do wide shoes which is unbelievably frustrating. Their actual service etc was great but only making narrow shoes in this day and age seems bizarre. Their shoes look amazing as well - which... See more

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Rated 5 out of 5 stars

Want to chime in on anyone who is wanting to purchase this shoe! Looks great and the quality to customer service stand to match as well. I had a recent spill which damaged my left dial causing the int... See more

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Rated 5 out of 5 stars
Verified

Fast shipping and super premium materials. These shoes aren’t cheap but I anticipate them lasting for a long time and performing just as well. Fit is great, in my rides so far they’re feeling really f... See more

Company replied

Rated 5 out of 5 stars

I initially ordered a size too small. I followed the returns process and within a few days received the replacement pair. Brilliant customer service. The shoes themselves are fabulous, they come with... See more

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Rated 5 out of 5 stars
Verified

Nice product, but I had the wrong size and thus needed to return it. Was disappointed in the shipping costs - only one option for return shipping that cost over 50£. However after leaving a revi... See more

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Rated 5 out of 5 stars
Verified

Fast delivery, ordered wrong size. Quick hassle free return, ordered again, great shoes, comfy, fit well, great quality

Company replied

Rated 5 out of 5 stars

Just a note to say how impressed I am with my Mono ll’s but also the support from Quoc with a small issue with the tongue. The experience was simply fantastic with efficient service backing up the mos... See more

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Rated 5 out of 5 stars
Verified

I am normally size 38 in shoes, however I choose the 39 for extra space when pedaling. The shoe fits perfectly, the quality is pure craftsmanship and it is beautiful colors. The shipping was also done... See more

Company replied

Rated 5 out of 5 stars
Verified

Got it a size too small but its my bad because long time havent use uk size, but the shoes are nice and well support, thats pretty crazy compare to the weight its coming in. Love it, would buy another... See more

Company replied

Rated 5 out of 5 stars
Verified

Purchased a pair of Escape Off Road's, however the fit was too small. The exchange procedure via the portal was easy and efficient to use. Delivery was quick as well. I'II definitely buy from QUOC aga... See more

Company replied

Rated 5 out of 5 stars
Invited

I bought a pair of Lala Slide as I had been looking for a pair of relaxed shoes post ride or to just chill in at anytime. The slides tick all the boxes for comfort, aesthetics and fit so another succe... See more

Company replied

Rated 5 out of 5 stars
Verified

The packaging was A+!! Opening it made me feel good, like you really care about your product and presentation. Warm and fuzzy! Now it time to put the shoes to the test. I got a lot a faith in them,... See more

Rated 3 out of 5 stars
Verified

I ordered a bottle and shoes via international shipping. However, the bottle was sent in a bag without any packaging, so the bottle was slightly deformed. If you think about it for a moment, you shou... See more

Company replied

Rated 5 out of 5 stars

Great products backed up with amazing customer service. I have two pairs of Quoc shoes now, the gravel shoes were so good I purchased the road shoes as well. Lost a heal pad on the road shoes accident... See more

Company replied

Rated 5 out of 5 stars
Verified

Outstanding customer support. Quick and fast delivery. They even helped me on a warranty. Literally got my part in four days after. Not to mention my new XCs are super stiff and even lighter and more... See more

Company replied

Rated 5 out of 5 stars

To who it may concern, I would like to start by saying how happy I am with my recent purchase of your cycling shoe. The Gran Tourer is a masterpiece, and I have looked forward to putting them on eve... See more

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Rated 4 out of 5 stars
Verified

These shoes are made from great quality materials, lightweight and breathable. Four stars only because the boa system does not operate nearly as smoothly as others I own; I had to spray lubricant in... See more

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Rated 5 out of 5 stars
Verified

Awesome product. True sizing and great quality after 3 rides so far. Email Quoc prior purchase to confirm about sizing and the response was good and quick. Highly recommended.

Company replied

Rated 5 out of 5 stars
Verified

The service was great , unfortunately they’re too narrow for me so had to return them . Only small gripe would be having postage costs deducted. Would like to have fitted into them as they are a nic... See more

Company replied

Rated 3 out of 5 stars
Verified

There was no response to an email about repairing a broken lace that I had sent before buying the repair kit. The ratchet was fine. Then I had to buy the $30 kit and then pay $20 shipping, all for... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent and very stylish cycling shoes. Good fit and prompt delivery. Very impressed & I will definitely be using them again. Thank you.

Company replied

Rated 5 out of 5 stars
Invited

Very happy with my new Gran Tourer XC Lace shoes. The fit is perfect for me straight out of the box in a size 43. The toebox seems roomier than my GT ii’s which I found a little tight due to some arth... See more

Company replied

Rated 5 out of 5 stars
Verified

Firstly the shoes (Gran Tourer XC) are super comfy and stylish. When I had and issue with them the customer service was next level. Quick response and went above and beyond to help out. Subsequently I... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing cycling shoes. Just a shame these products are not manufactured in the UK rather than in Asia. Always disappointing.

Company replied

Rated 5 out of 5 stars
Verified

Great product! Shipping took a bit to initiate but once it was in progress it was smooth from there. I really appreciate the option for free returns in case the shoes didn't work out. Luckily they did... See more

Company replied

Rated 5 out of 5 stars
Verified

Great information on your website which helped pick the best shoe for me. Also quick shipping which is nice. And lastly the shoes are great in their performance and so stylish.

Rated 3 out of 5 stars
Invited

These shoes looked great but they were very uncomfortable for both myself (who has wider metatarsals) and for my boyfriend who tried them on. The sole of the shoe felt extremely weird.

Company replied

Rated 5 out of 5 stars
Verified

Beautiful pair of shoes, incredibly comfortable on and off the bike, swiftly delivered and well packaged. I just had a bike fit with them and the bike fitter was quite impressed as well.

Company replied

Rated 5 out of 5 stars
Verified

Do like the toe covers, look great on my specialized ex works mtb shoes, they also do not cover the Boa adjusters like others I have. Had bit of a wait for large ones to become in stock.

Company replied

Rated 5 out of 5 stars
Verified

Superbly designed premium gear and they upgraded my delivery package free of charge as I needed the shoes for a trip. Superb UK brand

Company replied

Rated 5 out of 5 stars
Verified

Really useful information on the website with regards sizing to help make my purchase right first time. And really sensible prices for a quality product.

Company replied

Rated 5 out of 5 stars
Verified

Excellent customer service and the shoes are unbelievable. Wore them out of the box on a 130 mile gravel race with 15k ft of climbing. Zero foot issues. And pedorthics is my profession.

Company replied

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Company details

  1. Road Cycling
  2. Bicycle Store
  3. Indoor Cycling
  4. Outdoor Sports Store
  5. Shoe Store

About QUOC

Written by the company

QUOC is an independent, British brand with over a decade of experience designing high-performing, comfort-driven cycling shoes.

Italian Trulli
Shop Gravel Shoes

Italian Trulli
Shop Road Shoes

At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.

QUOC.CC

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Very efficient returns process

Very efficient returns process. Good to deal with.

June 21, 2025
QUOC logo

Reply from QUOC

Hey Kevin,

Thank you for your kind words! We’re pleased to hear you found our returns process efficient and easy to deal with.

If you need any further assistance, please don’t hesitate to get in touch.

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Rated 5 out of 5 stars
Verified

Great looking shoes and very…

Great looking shoes and very comfortable over my other gravel and MTB shoes

June 2, 2025
QUOC logo

Reply from QUOC

Hey Rene,

Thank you for your wonderful feedback! We’re so glad to hear you find the shoes both great looking and more comfortable than your other gravel and MTB shoes.

We hope they continue to provide you with excellent performance on your rides!

Rated 5 out of 5 stars
Verified

Delivered on time and a great shoe

Delivered on time and a great shoe. This is my second pair and love the colour way!

May 27, 2025
QUOC logo

Reply from QUOC

Hey Sarah,

Thank you so much for your wonderful feedback! We’re thrilled to hear your shoes were delivered on time and that you love your second pair, especially the colourway.

We appreciate your continued support and hope you enjoy many great rides in them!

Rated 5 out of 5 stars

Great support

My gravel shoes lost a spike, and as I couldn't find a compatible spike to replace (sold out everywhere) contacted quod.cc support. The day after I had a set of new spikes delivered in the other side of Europe by express mail, warranty offer. Couldn't be more satisfied with the nice and super efficient assistance.

June 18, 2025
Unprompted review
QUOC logo

Reply from QUOC

Hey,

Thank you very much for your kind words and positive feedback.

We’re delighted to hear that our support team was able to promptly assist you with your gravel shoes and provide replacement spikes quickly, despite the challenges of availability. Your satisfaction is very important to us, and it’s rewarding to know that our efforts met your expectations.

Should you require any further assistance in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Performance brand, shoes (road + gravel) & service

QUOC's shoes and service are in line with them being a performance oriented brand. Their brand value align with real world experience.
I own a pair of Grand tourer XC (gravel) & a pair of the new M3 Pro's (road). Had some questions in which the support team were able to handle very quickly. After receiving the new M3 Pro's, I not only look better on the bike, but also feel better on the bike (being able to put down power for longer durations) compared to previously tested S-works & DMT shoes. Gravel shoes look and feel sweet! Thanks QUOC

June 18, 2025
Unprompted review
QUOC logo

Reply from QUOC

Hey Alexander,

Thank you so much for taking the time to share this thoughtful feedback!

We're genuinely thrilled to hear you're enjoying both the Gran Tourer XCs and the new M3 Pros and that you're feeling the performance difference out on the road and trail. It’s great to know our support team could help quickly too. Feedback like yours really fuels what we do.

Wishing you many more rides ahead!

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Rated 5 out of 5 stars
Verified

Lightweight, comfortable, and cute!

Very lightweight and comfortable fit. It’s also a bonus that they look cute! I’ve been eyeing these for a while and I’m glad I went with them!

June 1, 2025
QUOC logo

Reply from QUOC

Hey Kelsi,

Thank you for the fantastic feedback!

We’re so glad to hear the M3 Pro is living up to the high bar set by your Mono IIs, matching that comfort and going even lighter is exactly what we aimed for. Wishing you many more smooth and fast rides ahead!

Rated 5 out of 5 stars
Verified

Excellent and very stylish cycling…

Excellent and very stylish cycling shoes.
Good fit and prompt delivery.
Very impressed & I will definitely be using them again.
Thank you.

June 3, 2025
QUOC logo

Reply from QUOC

Hey Ricky,

Thank you so much for the lovely feedback!

We’re thrilled to hear you’re impressed with the fit, style, and service. It means a lot to know you’ll be riding with us again and we’ll be here when you’re ready!

Rated 5 out of 5 stars
Verified

Great company and service

Great company and service. Great man. Great products.

June 2, 2025
QUOC logo

Reply from QUOC

Hey,

Thank you so much for the kind words!

We work hard to deliver both quality products and great service, so it really means a lot to hear this. We truly appreciate your support!

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Rated 3 out of 5 stars
Verified
QUOC logo

Reply from QUOC

Hey Jure,

Thank you for your feedback.

We completely understand that return shipping costs can be frustrating. As a brand, we try to keep our prices fair, but unfortunately, international return shipping fees are set by carriers and are beyond our control.

We’re always exploring ways to improve our service and make returns easier for our customers. If you have any questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars
Verified

Very fast shipping

Very fast shipping, easy exchange, loved the shoes

May 27, 2025
QUOC logo

Reply from QUOC

Hey,

Thank you so much for your review! We’re really glad to hear everything went smoothly and that you’re loving the shoes. Enjoy the ride

Rated 5 out of 5 stars
Verified

New Shoes are Nice!

Great information on your website which helped pick the best shoe for me. Also quick shipping which is nice. And lastly the shoes are great in their performance and so stylish.

May 27, 2025
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Rated 5 out of 5 stars
Verified

Top Quality All Round

Simple and informative website. Easy payment. Quick delivery to Spain. Shoes M3 Pro MAAP edition are excellent quality and fit my narrow feet well in my normal size 42. Love the look and style of the shoes. Material is easy to keep clean. Dials are easy to adjust on the bike. Great pair of shoes.

May 26, 2025
QUOC logo

Reply from QUOC

Hey,

Thank you so much for your fantastic review! We’re delighted to hear the M3 Pro MAAP edition fits you perfectly and that you’re happy with the style and quality. It’s great to know the website experience and delivery to Spain went smoothly for you too.

Enjoy your rides, and if you ever need anything, just get in touch!

Rated 5 out of 5 stars
Verified

Fast delivery

A bit more expensive than distributors but that’s ok as they have super fast delivery👍🏼

May 26, 2025
QUOC logo

Reply from QUOC

Hey Kim,

Thank you for your feedback!

We’re glad you appreciate the fast delivery, we always aim to get your gear to you as quickly as possible. We’re also constantly working on reducing costs to offer you the best value.

We hope you love your new shoes, and we’re here if you need anything!

Rated 5 out of 5 stars
Verified

Really good shoes great transfer and…

Really good shoes great transfer and comfortable.

May 12, 2025
QUOC logo

Reply from QUOC

Hey Paul,

Thank you so much for your great feedback!

We’re thrilled to hear you’re enjoying the comfort and power transfer of your new shoes. If you ever need anything or have questions, we’re here to help!

Rated 5 out of 5 stars
Verified

good cycling shoes

Amazing cycling shoes. Just a shame these products are not manufactured in the UK rather than in Asia. Always disappointing.

May 12, 2025
QUOC logo

Reply from QUOC

Hey Lee,

Thank you for your feedback and for loving the shoes! We appreciate your thoughts on manufacturing and while our products are made in Asia to ensure the best quality and innovation, we’re proud to be a UK-based brand dedicated to premium design and customer service. If you have any other questions or need help, just let us know!

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Rated 5 out of 5 stars
Verified

Great UK Brand

Superbly designed premium gear and they upgraded my delivery package free of charge as I needed the shoes for a trip. Superb UK brand

May 23, 2025
QUOC logo

Reply from QUOC

Hey Thomas,

Thank you so much for your kind words! We’re thrilled to hear you appreciate the design and service. Enjoy your trip and your new shoes!

Rated 5 out of 5 stars
Verified

Great shoes

Great shoes, it's long time since I have bought new road shoes, they are very comfortable, just stiff and super light.

May 6, 2025

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