Mega kudos to Alice!
I originally ordered the Gran Tourer Lace in a size 43 according to the instructions regarding measuring my feet. Unfortunately, they were too small. Alice was AWESOME in helping me through the return. I got the brown/pink and that color was discontinued and she mentioned that there were new colors and models soon being released and also gave me discount code due to the brown/pink being discontinued. I ended up waiting for the new release and got the GT II in the new color way. They fit perfect and I just got the cleats on and will ride them for the first time today! Very excited!
Reply from QUOC
Hey Matt,
Thank you so much for your awesome feedback!
We’re so glad to hear that Alice could help make the process smoother for you. It’s fantastic that you were able to get the perfect fit with the new Gran Tourer II in the new colourway. We hope you have an amazing ride, and if you need anything else, don’t hesitate to reach out.
Enjoy the miles ahead!