KJ

Kevin Jones

United Kingdom

Reviews

Review of Allendale Ultrasonics

Rated 3 out of 5 stars

Very helpful assistance from Lilith at…

Very helpful assistance from Lilith at first instance and in passing on a post- purchase enquiry to one of your engineers for a request for some simple advice. Regrettably, nearly a week later, no response at all from the ‘engineer’. Poor after sales surprisingly.

September 26, 2025

Reply from Allendale Ultrasonics

Thank you for your feedback. We’re glad Lilith provided helpful assistance at the start and apologise for the delay in receiving a response from our engineer. Your comments are valuable and will be used to improve our after-sales communication and support processes to ensure a faster, more consistent service for all customers.

Review of airlinkcompressors.com

Review of QUOC

Rated 5 out of 5 stars

Very efficient returns process

Very efficient returns process. Good to deal with.

June 21, 2025

Reply from QUOC

Hey Kevin,

Thank you for your kind words! We’re pleased to hear you found our returns process efficient and easy to deal with.

If you need any further assistance, please don’t hesitate to get in touch.

Review of Hastings Direct

Rated 5 out of 5 stars

Good value from a reputable company

Good value from a reputable company. Too many others are being uncompetitive and unfair. My renewal quote from my previous insurers increased by 33% despite never having made a claim in my 20+ years of motorcycling.

May 24, 2024

Reply from Hastings Direct

Hello, we really appreciate you taking the time to share your feedback with us and it’s fantastic to hear you received such a great level of service. If there’s anything else you need assistance with, please don’t hesitate to get in touch with us. Thanks again, ~Nicole. Customer Care

Review of Ultimateaddons

Rated 5 out of 5 stars

Good to see a company offering spare…

Good to see a company offering spare parts.

December 10, 2022

Reply from Ultimateaddons

Hello Kevin:
Thanks for your continued support and for enjoying our product !
We are delighted to see your positive review and hope to see you again in the future as a valued customer !
We appreciate your feedback. We are glad we could be of help. :)
Anything we can be of assistance, please let us know.
Ride safe!
kind regards, Ultimateaddons team ( susana )

Review of RAC Breakdown Cover

Rated 1 out of 5 stars

A four and a half hour wait for…

A four and a half hour wait for assistance for a call made at 7 am on a quiet Sunday morning is not acceptable. I kept being told that it was exceptionally busy in my area, at 7am in a rural area with no traffic the road. The regular 30 minute texts telling me that they were doing their very best could, I imagine, prove potentially dangerous for any one with high blood pressure, they certainly got me going. Overall very disappointing and I certainly won’t be renewing again.

May 16, 2022

Reply from RAC Breakdown Cover

Good morning Kevin,

I'm sorry you have been left unhappy with your experience with us and can fully appreciate your frustration. To help us look into this further for you please feel free to send the full details on the complaints form via the link below:

https://www.rac.co.uk/complaints

Thanks,

Cara

Review of SPORTSBIKESHOP

Review of Exceptional AV