J Anwar

Australia

Reviews

Review of QUOC

Rated 5 out of 5 stars

Awesome product and responsive customer service

Awesome product. True sizing and great quality after 3 rides so far. Email Quoc prior purchase to confirm about sizing and the response was good and quick. Highly recommended.

April 8, 2025

Reply from QUOC

Hey,

Thank you for the fantastic feedback, we’re so glad to hear you're enjoying the shoes and that the sizing worked out well!

It’s great to know that our team could assist you quickly and clearly before your purchase, we believe getting the right fit is key to performance and comfort from day one.

Thanks again for your recommendation and support we really appreciate it, and we’re here if you need anything down the road.

Review of MyUS.com

Rated 1 out of 5 stars

MYUS A scam

A scam
Charging overprice shipping without consent and wrongly calculated GST. End up with super expensive shipping experience. Avoid at all cost.
Edit: prior to this review, already contacted MyUS numerous times, with different customer service representatives and they all coming with different story, hidden make up fee and price excuses, which don’t add up. Basically they just charge whatever to bring the cost up and don’t care to confirm it with you first. Use other providers.

March 22, 2025
Unprompted review

Reply from MyUS.com

We're very sorry to hear that your experience didn’t meet your expectations. At MyUS, we work hard to provide excellent service, so it’s concerning to hear about this situation. We’d like to look into the details further to understand what went wrong and how we can make it right. Please reach out to us at support@myus.com, and thank you for bringing this to our attention.