aborges

My gravel shoes lost a spike, and as I couldn't find a compatible spike to replace (sold out everywhere) contacted quod.cc support. The day after I had a set of new spikes delivered in the other side of Europe by express mail, warranty offer. Couldn't be more satisfied with the nice and super efficient assistance.

Sempre rápido, bem embalado, e de acordo com as informações disponíveis no site.

Super fast delivery.

Products according to promoted and fast delivery. So far, pretty good shop.

Fast delivery and product according to website information.

First and last experience.
Received an used item (maybe a devolution, I guess).
After 4 months of emails, most of which stating the process was being sent to the right department, they agree to make a direct exchange.
I deliver the used equipment. In the agreed term, same or next day, I receive no exchange.
After about 20 days I receive the exchange: what's in the box? The exactly same scratched equipment with a software update.

Very good service. All product exactly as supposed, well and small packed, and the refund of one I returned was fast and simple. The delivery was not top speed, but it was ok, not slow either. Recommended.

Nice site, fast and clear information, good collection.