Little Dutch Reviews 420

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with various aspects of the business. Many consumers report issues with their orders, such as delays and cancellations. The delivery service is a recurring point of concern, with reviewers mentioning problems with the delivery partners and failures in the delivery process. People also report negative experiences when trying to contact customer service, citing a lack of care and unhelpful responses. Furthermore, there are mixed opinions about the products. While some customers appreciate the product range, others express disappointment with the quality. Some reviewers also claim to have encountered scams, such as fake websites impersonating the business, leading to financial loss. Several consumers report not receiving their orders or refunds, further contributing to the negative sentiment.

Based on these reviews

Rated 2 out of 5 stars

It's a shame because this company has nice products, but their delivery partner is terrible (POST NL then Colis Privé in France). Delivery attempts aren't even made and my package was sent to a pick u... See more

Company replied

Rated 1 out of 5 stars

Ordered directly from their website little-dutch.com. Their shipping policy said fast delivery. 3 weeks and 5 days later still no package The package claims to come from china so the name of the c... See more

Rated 1 out of 5 stars

I justcant beleive that i fall for this website. The guy is still scaming people. now from little-dutch.toys. Same story, 80% discount, like explained in othrr comments. No email reveipt conformat... See more

Rated 1 out of 5 stars

It is a scammer. He/she is using a tracking information website where it looks like a shipment has been sent. Then when the package ‘should be transferred to the local delivery in your country’ yo... See more

Company replied

Rated 4 out of 5 stars

I placed order C318437 few days ago expecting it to be shipped as soon as possible yet nobody answers? Is it really a scam? Will I have to contact bank to cancel transaction? Update: indeed very l... See more

Company replied

Rated 1 out of 5 stars

Scams are all over Instagram, I spent a fortune from an ad using a content creators daughter to make it seem trustworthy. Cannot get my money back and the bank so far useless. 2nd June placed an order... See more

Rated 1 out of 5 stars

Absolute scam, ordered on 1st of July. Order showing delivered on the tracking page but I never received the items. When emailed was told to be patient and that they are investigating. Now they stop... See more

Company replied

Rated 1 out of 5 stars

If there are no stars, i would have given 0. Delivery took a very long time. Chased via email, looks like an automated response. Incomprehensible even. Given some chance and waited. Said it was delive... See more

Company replied

Rated 1 out of 5 stars

Nearly 2 months later and still haven’t received our order. We have chased and been told that it is showing as delivered but no one is doing anything about it nor are they providing the details fo... See more

Company replied

Rated 1 out of 5 stars

I ordered on the 5th June it is now end of June 3 weeks later and I have received no emails and no order. I have contacted them via email as really difficult to contact them via any other method. Ther... See more

Company replied

Rated 1 out of 5 stars

SCAM SCAM SCAM. AVOID!! I ordered from the website, unfortunately before I saw all the negative reviews. Im upset but what can you do to get your money back, absolutely nothing because the customer... See more

Company replied

Rated 1 out of 5 stars

Ordered on 24th June, tracked same until 20th July when system said it had been successfully delivered when it hasn't. Obviously money taken no goods really disappointing.

Rated 1 out of 5 stars

Awful experience. I ordered my baby's birthday gifts May 26. Dispatched next day. No goods received. Received an email about 10 days later to say my items went to a different customer in France. Som... See more

Rated 1 out of 5 stars

SCAM - ( littledutch-nl-eu.shop ) i shouldn’t of fell for it but i did as im sure many others did too… advertising a 80% off sale so over £300 worth of things ordered for my little girl. no con... See more

Rated 1 out of 5 stars

I am writing to say that Little Dutch customer service is very poor and disappointing… I contacted them to have a simple information about the size of a doll they sell and the reply I received w... See more

Company replied

Rated 1 out of 5 stars

Hello, I ordered Little Dutch products via instagram on 11 of the July. A big sale -80%. I did it as I had a good luck in the past with similar offers via insta from different companies. My bank also... See more

Rated 1 out of 5 stars

Dreadful quality on the ‘Little Dutch Kitchen.’ The item arrived well packaged however it was like they had let an apprentice loose on it! Drill holes were missing on some parts and other parts... See more

Rated 1 out of 5 stars

No parcel received although it shows on the tracking that it got delivered. Nothing got delivered. Customer service is so bad. They don’t help at all. They’re scamming people and they need to be held... See more

Company replied

Rated 1 out of 5 stars

Absolute disaster. It’s a scam. They charged my credit card and I have not received anything since august 4th. Do not buy they must delete the website,its fraud

Company replied

Rated 1 out of 5 stars

The worst company to deal with. The product comes from China direct . I places 2 ordered over 3 days. the tracking is terrible. I was able to ask for email notifications as it progresses. I was home... See more

Company replied

Rated 1 out of 5 stars

Toys looked lovely on Instagram advert.However,I purchased two items and am still waiting for the goods or a refund 4 weeks later.Wish I’d read the reviews first.

Company replied

Rated 3 out of 5 stars
Verified

Good shopping process and fast delivery. A bit disappointed with the product itself: it is just a normal plastic baby gym that can be found for half the price anywhere else.

Company replied

Rated 1 out of 5 stars

For people ordering via the scam website , the scam website is ‘littlesdutch.com’ NOT little Dutch. I got scammed myself but my bank refunded me the money so speak to your bank and provide the d... See more

Company replied

Rated 1 out of 5 stars

After receiving a nice present from a friend and buying a lamp from this brand, I decided to buy 2 toys for my little boy. I am extremely disappointed with the quality of them: as you might expec... See more

Rated 1 out of 5 stars

Placed an order 6 weeks ago today with value of €192.95 and didn't get it! Although the company accepted my order and took my money, they say they don't deliver to my country (Northern... See more

Company replied

Rated 1 out of 5 stars

There is a fake website with your name - littledutch with a added !!! please report it. It’s a scam and completely takes your brand name and products with cheaper price, takes the money and disappears... See more

Rated 1 out of 5 stars

My wife ordered a toy and paid for it but not received confirmation or any other communications. I believe this is a scam site

Company replied

Rated 1 out of 5 stars

There's no way to cancel an order There's no way to cancel an order. This store is just a scam. Hah, and it seems they changes the site address from littledutch.nl to little-dutch.com in order to... See more

Company replied

Rated 1 out of 5 stars

Absolutely a scam,no order confirmation,told several times there was a problem with the courier then nothing,avoid at all costs😡

Rated 1 out of 5 stars

I regret the fact that I did not read these reviews earlier. I made an order nearly 3 weeks ago only to discover that they had posted in with a wrong address. I flagged it as soon to the customer serv... See more

Rated 1 out of 5 stars

This was the worst experience with any online purchase ever. I placed an order on January 6 which was confirmed and the expected delivery was January 8. The item appeared to have been received by Post... See more

Company replied

Rated 1 out of 5 stars

No refund even though the product got lost in the post. They told me I provided the wrong address, which I even have proof I did not. So I send proof. Then they made me go to a d... See more

Company replied

Rated 1 out of 5 stars

What a scam l placed an order through little Dutch.com Friday 6 June ,presents for my grandsons 1 st birhday ,became suspicious when l didn’t have confirmation of my order ,on Monday l received detail... See more

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Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Toys Store
  4. Gift Shop
  5. Linens Store
  6. Wallpaper Store

Information provided by various external sources

Little Dutch offers modern nursery essentials, accessories and toys for babies and children. Our products are not only functional, but they are also safe and of a very high quality. It is our mission to contribute to the important early years of a child's life by producing items that offer both warmth and comfort for little ones and playful and educational toys to support children in the different stages of their development. Our contemporary designs appeal to a child’s imagination which, in turn, guarantees hours of playing fun.


Contact info

1.8

Poor

TrustScore 2 out of 5

420 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

Ordered directly from their website…

Ordered directly from their website little-dutch.com. Their shipping policy said fast delivery. 3 weeks and 5 days later still no package
The package claims to come from china so the name of the company is also misleading. Nothing “dutch” about it

September 29, 2025
Unprompted review
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Rated 4 out of 5 stars

I placed order C318437 few days ago…

I placed order C318437 few days ago expecting it to be shipped as soon as possible yet nobody answers? Is it really a scam? Will I have to contact bank to cancel transaction?

Update: indeed very long delivery but the product is really nice, very happy with it, thank you.

October 23, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Hi there,

Thank you for your message — we’re truly sorry for the delay and any worry it has caused.

Due to unexpectedly high order volume, your order was shipped one day later than usual. We completely understand how frustrating this can be, and we sincerely apologize for the inconvenience 💛

This is definitely not a scam — we care deeply about our customers and their experience. If you haven’t received a shipping confirmation or have questions about your delivery, please feel free to email our customer service team at customerservice@littledutch.nl
. We’ll gladly look into it with you and find a solution together.

Thank you for your patience and understanding,
Team Little Dutch

Rated 5 out of 5 stars

Excellent store

Excellent store, high-quality products, a nice gift, and fast delivery (to the Netherlands). Order from the official website – listed here in the "Contact Info" section.

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

I justcant beleive that i fall for this…

I justcant beleive that i fall for this website. The guy is still scaming people. now from little-dutch.toys.

Same story, 80% discount, like explained in othrr comments. No email reveipt conformation, except very bed payment email from stipe transaction, with his name insted of company name. ai could not tell by how site is looking that it is fake, but should have be more carefull. I feel so sorry for all mamas and prefnant women who gets scamed like this....

September 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolute disaster

Absolute disaster. It’s a scam. They charged my credit card and I have not received anything since august 4th. Do not buy they must delete the website,its fraud

August 5, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

hi, We’d like to warn you that the webshop you mentioned is not an official Little Dutch site. Our only official website is:
👉 www.little-dutch.com

A few important things to know:
– Our order numbers always start with a ‘C’ followed by 6 digits
– We never offer 70–80% discounts on our full collection
– We only ship from our warehouse in the Netherlands, never from China

If you have already placed an order on such a website, we strongly recommend contacting your bank or credit card provider as soon as possible.

If you have any doubts or questions, we’re here to help 💛

Rated 5 out of 5 stars

High quality products

If you are smart enough to recognise the scam advertisments, and you order either directly from the original website or through other websites that sell Little-dutch products you will realise how excellent, high quality, value for money products are. I purchased many items so far. (3x baby walkers, the doll house, beach items, and several food related items) for my little girl and for gifts as well. super satisfied!

August 6, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Thank you so much for your kind words! 💛

It makes us truly happy to hear that you’ve already collected so many lovely Little Dutch moments, from the dollhouse to the baby walkers and all those sweet gifts. How wonderful that you choose us not only for your little girl, but also to bring joy to others.

Wishing you lots more little adventures and playful discoveries together! ✨

With love,
The Little Dutch Team

Rated 1 out of 5 stars

Absolute scam

Absolute scam, ordered on 1st of July. Order showing delivered on the tracking page but I never received the items. When emailed was told to be patient and that they are investigating. Now they stopped replying, but no order and no refund. Don't order from them

Now was asked to message them but this email doesn't work

July 1, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Hi there,

we’re sorry to read this.
Please email customerservice@littledutch.com
with your order number.
We’re concerned it wasn’t placed on our official webshop: little-dutch.com.
If it’s ours, we’ll sort it quickly. If not, we’ll guide next steps. 💛

With love,
Team Little Dutch

Rated 1 out of 5 stars

Nearly 2 months later and still haven’t…

Nearly 2 months later and still haven’t received our order.

We have chased and been told that it is showing as delivered but no one is doing anything about it nor are they providing the details for the UK shipping company so we can try to find the order ourselves.
I have asked for a refund or replacement but am still being ignored. Do not order from here!

June 8, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’re truly sorry to read about your experience. 💛 We’d like to clarify that Little Dutch does not ship orders directly to the UK. It seems your purchase was made through a different webshop.

Warm regards,
The Little Dutch Team

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Rated 1 out of 5 stars

Toys looked lovely on Instagram…

Toys looked lovely on Instagram advert.However,I purchased two items and am still waiting for the goods or a refund 4 weeks later.Wish I’d read the reviews first.

July 23, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’d like to warn you that the webshop you mentioned is not an official Little Dutch site. Our only official website is:
👉 www.little-dutch.com

A few important things to know:
– Our order numbers always start with a ‘C’ followed by 6 digits
– We never offer 70–80% discounts on our full collection
– We only ship from our warehouse in the Netherlands, never from China

If you have already placed an order on such a website, we strongly recommend contacting your bank or credit card provider as soon as possible.

If you have any doubts or questions, we’re here to help 💛

Rated 1 out of 5 stars

SCAMMER DO NOT BUY

It is a scammer.
He/she is using a tracking information website where it looks like a shipment has been sent. Then when the package ‘should be transferred to the local delivery in your country’ you never receive anything.
Mailed many times with : SOLODSQ2outlook.com , always telling me to have patience. Doesn’t reply for days sometimes.
Do not buy from these people on any of those fake sites they have.

August 18, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Thank you for sharing your experience 💛
We want to let everyone know that our only official email address is: customerservice@littledutch.nl
. If you see a different email address, such as the one mentioned here, it is not connected to Little Dutch.

To be safe, we always recommend ordering directly through our official website or from trusted retailers. That way, you can be sure to receive the genuine Little Dutch products you love. ✨

With love,
The Little Dutch Team

Rated 1 out of 5 stars

Dont buy from Little Dutch EVER. SCAM

The worst company to deal with. The product comes from China direct . I places 2 ordered over 3 days. the tracking is terrible. I was able to ask for email notifications as it progresses. I was home each time and i got an email saying it was delivered. the tracking doesnt even have your address just suburb. address is on the order. then when you go to have them locate it the want you to pay a subscription to just answer $68. Which I didn't do. its been over a month since a placed those orders. I which I did a google search first.

August 7, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’d like to warn you that the webshop you mentioned is not an official Little Dutch site. Our only official website is:
👉 www.little-dutch.com

A few important things to know:
– Our order numbers always start with a ‘C’ followed by 6 digits
– We never offer 70–80% discounts on our full collection
– We only ship from our warehouse in the Netherlands, never from China

If you have already placed an order on such a website, we strongly recommend contacting your bank or credit card provider as soon as possible.

If you have any doubts or questions—we’re here to help 💛

Rated 1 out of 5 stars

If there are no stars

If there are no stars, i would have given 0. Delivery took a very long time. Chased via email, looks like an automated response. Incomprehensible even. Given some chance and waited. Said it was delivered but nowhere to be found. Ask to contact courier that they themselves not know how to contact. Now saying it is being investigated and ignored request for refund. DO NOT USE SITE. YOU ARE BOUND TO BE DISAPPOINTED. READ THE REVIEWS.

August 1, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’d like to warn you that the webshop you mentioned is not an official Little Dutch site. Our only official website is:
👉 www.little-dutch.com

A few important things to know:
– Our order numbers always start with a ‘C’ followed by 6 digits
– We never offer 70–80% discounts on our full collection
– We only ship from our warehouse in the Netherlands, never from China

If you have already placed an order on such a website, we strongly recommend contacting your bank or credit card provider as soon as possible.

If you have any doubts or questions, we’re here to help 💛

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Rated 1 out of 5 stars

No parcel delivered. No refund given

No parcel received although it shows on the tracking that it got delivered. Nothing got delivered. Customer service is so bad. They don’t help at all. They’re scamming people and they need to be held to account.

July 1, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Thank you for your message 💛
We would like to reassure everyone that our only official website is: www.little-dutch.com
. Any other website offering our full collection with discounts such as 80% off is not connected to us and is unfortunately a scam.

To make sure you receive genuine Little Dutch products and proper service, please always order through our official website or trusted retailers. ✨

With love,
The Little Dutch Team

Rated 1 out of 5 stars

SCAM

SCAM - ( littledutch-nl-eu.shop )

i shouldn’t of fell for it but i did as im sure many others did too… advertising a 80% off sale so over £300 worth of things ordered for my little girl. no confirmation email but still held onto hope that they would come

fast forward 2 weeks i have gone to access the website to check my tracking and it is GONE

hoping can receive a refund😔😔😔

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scams are all over Instagram

Scams are all over Instagram, I spent a fortune from an ad using a content creators daughter to make it seem trustworthy. Cannot get my money back and the bank so far useless. 2nd June placed an order and nothing. Information all gone from their website - my customer account I created and order details

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

PAN.TOM

Hello, I ordered Little Dutch products via instagram on 11 of the July. A big sale -80%. I did it as I had a good luck in the past with similar offers via insta from different companies. My bank also didn't seem to have a problem with the payment. I got a confirmation email. The order #4330 was to the Czech Republic for 1683,66 Kč (68 €). Email from PAN.TOM. I sent them email today to solodsq2. That's the only contact I have. Before I could visit the website or "track" the order which told me 'on the way". It had showed panfashion.shop. Now, not available. Thank you for any info. Regards,
Eliška

July 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered on 24th June

Ordered on 24th June, tracked same until 20th July when system said it had been successfully delivered when it hasn't. Obviously money taken no goods really disappointing.

July 20, 2025
Unprompted review
Rated 1 out of 5 stars

I believe this is a scam site

My wife ordered a toy and paid for it but not received confirmation or any other communications. I believe this is a scam site

June 26, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Hi,

Thank you for your message, and we're really sorry to hear this!

Could you please share the order number with us? Then we can check whether the order was placed via our official webshop (www.little-dutch.com). Unfortunately, there are scam websites pretending to be us, and we want to help clarify this for you as quickly as possible 💛

Looking forward to your reply.

Warm wishes,
Little Dutch Customer Care

Rated 1 out of 5 stars

Taken the money but no goods delivered or contact

I ordered on the 5th June it is now end of June 3 weeks later and I have received no emails and no order. I have contacted them via email as really difficult to contact them via any other method. There is a a chat box but it is all in a foreign language. You would have though if they sell to England and English speaking countries you should have the option to speak to someone in English.

June 5, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Hi there,

thank you for your message and we're really sorry to hear this. Could you please share your order number with us?

Please note that at the moment, we do not ship directly to the UK. If you've placed an order via another website, we recommend reaching out to them directly.

Feel free to contact our customer service at customerservice@littledutch.nl — we’re happy to help in English! 💛

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