Making a decision to buy Wimbledon tickets can be a challenge, but when you work with a person like Angelika Lesniewska at Keith Prowse, you will find the experience to be fantastic, she was great. I... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About Keith Prowse
Written by the company
We are the official hospitality provider for the ultimate experiences at the most iconic venues and stadiums across the country.
We're...
ALL ABOUT YOU
Every part of your experience should be Memorable, right from the start. We’re only happy when you are.
ALWAYS OFFICIAL
Guaranteeing you the 100% official experience, at every venue, for every event.
HERE TO STAY
The world’s premier venues trust us. With over 200 years in the industry and as part of a leading global business, we’re playing the long game.
EXPERIENCE EXPERTS
No matter which experience you choose, we employ the best, work with the best and consequently offer the best.
NEVER SATISFIED
We love what we do and challenge ourselves every day to do it better. We continually innovate.
Contact info
Webb Ellis House, TW1 1DS, Twickenham, United Kingdom
- 02088437699
- enquiries@keithprowse.co.uk
- keithprowse.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
Making a decision to buy Wimbledon…
Making a decision to buy Wimbledon tickets can be a challenge, but when you work with a person like Angelika Lesniewska at Keith Prowse, you will find the experience to be fantastic, she was great. I had so many questions- she answered every one. She even took my calls on her sick day. I was, and am,so impressed. How fortunate to get tickets to Centre Court and to work with someone as wonderful as Angelika.
Sophie was great with prompt reply on…
Sophie was great with prompt reply on securing and processing the booking. It is 50th birthday present for my wife . Looking forward to the Treehouse experience and day at Wimbledon 🎾 thanks again for all your help.
This is going to sound like 1st world…
This is going to sound like 1st world problems in the extreme, but please bear in mind the high price paid for tickets and the customer service response. A server poured champagne over 1 of our guests, she was mortified, got her supervisor and she promised us a bottle of champagne over at number 1 court to compensate - nothing transpired. In the afternoon I left my favourite hat at their Treehouse facility and returned to find it had gone. The receptionist said a Love Island star was next to us and was very drunk and had just left wearing it! The story changed twice after through different people to we've checked TV video and he left without a hat! Near the end of play, Raducanu was involved in a tense battle with Sabalenka on Centre Court, there were about a dozen customers left in Treehouse and all were glued to the muted TV screens as a DJ blared out; we asked if the music could be muted and the commentary unmuted and we were told it was not possible. In the afternoon I visited their sweet shop which is a brilliant idea... 2 people work it, but 2 other workers were also there to loudly discuss their love life and rumours with them and got in the way of accessing the sweets in a small space. Then in the middle of a crucial point all the televisions were turned off and we were told it was not possible to watch them. We found out it was possible to watch it from Treehouse by their out of order slide viewing an outside screen. I raised the key issues with Keith Prowse, got no response, chased repeatedly and 2 months on found they are doing nothing to make us feel better. IN SPITE OF THE STANDARD RESPONSE BELOW, NOBODY FROM KEITH PROWSE HAS REACHED OUT TO SPEAK WITH ME OR DO ANYTHING TO MAKE ME FEEL BETTER ABOUT THE EXPERIENCE. I WILL EDIT THIS ACCORDINGLY IF AND WHEN THEY DO.

Reply from Keith Prowse
Had a great day at Eastbourne Tennis
Had a great day at Eastbourne Tennis, the service, food and whole experience was just brilliant. Would do it again.

Reply from Keith Prowse
Have been using Keith Prowse for…
Have been using Keith Prowse for various sporting and music events for a number of years now and they’ve never once let me down.
Many happy memories have been made with their help and would recommend them highly to anyone looking for hospitality.

Reply from Keith Prowse
Wimbledon Final - Awesome!
Helpful during the purchase, and with many tasteful details after the purchase. Gemma was really great!
Experience was awesome, from the Rosewater Pavillon to the match itself.

Reply from Keith Prowse
Trip of a Lifetime Planning Done with Ease
The support, guidance and assistance we received as we planned "the trip of a lifetime" to Wimbledon exceeded the superb. Given the complexities and many options available, it was a bit daunting, but Jonathan Gaida, our Keith Prowse representative made the navigation simple and easy. He patiently guided us competently through the process. Jon even emailed us throughout a weekend to complete the process on time. Of all the companies out there, we would strongly recommend Keith Prowse and especially Jonathan Gaida! Well done!!

Reply from Keith Prowse
Sophie Watson on the Client Services…
Sophie Watson on the Client Services team was incredibly helpful in determining the best tickets for my needs and securing them. Very communicative, an easy process, and highly personalized -- I would highly recommend!

Reply from Keith Prowse
Sophie Watson - A Star!
The rep Sophie Watson. She was professional, courteous, communicative, thorough, patient and helpful. Sophie walked me through the booking process with ease so I was able to put a deposit and confirm my desired tickets for Wimbledon 2026. My thanks to Sophie for making it a lovely experience.

Reply from Keith Prowse
Sophie was outstanding...so patient and…
Sophie was outstanding...so patient and so helpful.
Answered every question...I would use her again and again. She is very professional and very responsive.
Great customer service!

Reply from Keith Prowse
Beatrice and Keith Prowse delivered
I engaged with Beatrice and Keith Prowse in order to organise a trip to Eastbourne Tennis. The prior communication and organisation was great and they served up a treat in terms of the hospitality (pun intended). Everyone had a great day and would gladly recommend based on this experience. Thanks Beatrice, you aced it!

Reply from Keith Prowse
My experience with purchasing tickets…
My experience with purchasing tickets was excellent. Beatrice Hovell was lovely to work with. She explained all choices in great detail and helped me understand which experience would best fit our group's desires and needs. We chose the Tree House and Court 1 and the day could not have been more perfect. A dream come true thanks to Beatrice and her associates at Keith Prowse.

Reply from Keith Prowse
Fantastic trip to the Championships at Wimbledon
My sister and I had a wonderful time over our 2 days at the Championships! The seats were amazing, we couldn’t believe how close we were to the court. It was brilliant to see the likes of Swiatek, Sinner and Shelton in action on No.1 court.
We loved the food at the Lawn and met Jean Michel Roux on the Wednesday, he could tell we had enjoyed his seafood platter. The staff at the Lawn were very nice and made every effort to ensure we had a perfect day.
The heat was quite intense on day 1 and thankfully day 2 the clouds provided some cover. We appreciated the afternoon tea being served late on the Wednesday which allowed us to see both matches and then enjoy the food. (Please keep providing the bottled water which ran out on the Wednesday.)
Many thanks to Sophie Watson and the team at Keith Prowse for your organisation and support. I will be back.

Reply from Keith Prowse
Amazing Wimbledon experience
Gemma Scott and the team at Keith Prowse gave us a truly memorable Wimbledon experience. Securing prime court tickets early brought peace of mind and allowed us to plan the rest of our UK trip. After facing the challenges of the traditional ticket lottery, we turned to KP and were genuinely impressed. The Lawn and Treehouse offered a relaxing atmosphere with delicious food and drinks, perfect for unwinding between matches. The staff were attentive and responsive to our needs, and Gemma kept me informed every step of the way. From start to finish, the day was seamless.

Reply from Keith Prowse
I got hospitality packages for…
I got hospitality packages for Wimbledon through Keith Prowse. The experience was smooth and the service they provided was great. I had the plesure to communicate with Sophie Watson who was very helpful through the whole process - from booking the experience to sharing information in the time leading to the tournament.

Reply from Keith Prowse
Excellent Service
Arranged a day at Edgbaston on 4th July 2025 for my boss's retirement and Sophie Watson was extremely helpful and nothing was too much trouble. My boss thoroughly enjoyed his day and the hospitality in the Warwickshire Suite was excellent.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







