Keith Prowse Reviews 1,480

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, attentiveness, and friendly demeanor. Consumers also highlight the exceptional service provided, noting smooth and well-organized events. The booking process is frequently described as easy and seamless, with specific mentions of staff members who are particularly helpful and responsive. People appreciate the excellent locations offered, often mentioning great views and convenient access to events. The invitation process is also well-received, with reviewers expressing satisfaction with the overall experience from start to finish.

Based on these reviews

Rated 5 out of 5 stars

Making a decision to buy Wimbledon tickets can be a challenge, but when you work with a person like Angelika Lesniewska at Keith Prowse, you will find the experience to be fantastic, she was great. I... See more

Rated 5 out of 5 stars

Sophie was great with prompt reply on securing and processing the booking. It is 50th birthday present for my wife . Looking forward to the Treehouse experience and day at Wimbledon 🎾 thanks again fo... See more

Rated 5 out of 5 stars

Gemma Scott and the team at Keith Prowse gave us a truly memorable Wimbledon experience. Securing prime court tickets early brought peace of mind and allowed us to plan the rest of our UK trip. After... See more

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Rated 5 out of 5 stars

Once again our Wimbledon visit arranged by Sophie Watson at Keith Prowse more than lived up to expectations. The arrangements were perfect. Great seats, the meals at The Lawns were excellent. Cannot r... See more

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Rated 3 out of 5 stars

Loved the friendliness of staff quality of seats at Eastbourne. Did not love the catering no breakfast and all stated allergies were ignored so couldn't access anything on the menu for either lunch or... See more

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Rated 3 out of 5 stars
Invited

Food and beverages: Excellent 👍 throughout the day. Well done! If I’m critical breakfast part could’ve been bit better. On arrival: No information or directions to direct where to go. Had to ask... See more

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Rated 5 out of 5 stars

Another wonderful tennis hospitality day at Eastbourne. Sophie made our booking, the LTA ticketing system was easy, the food, service and drinks, including Pimm’s was first class. The room in the Welc... See more

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Rated 5 out of 5 stars

The support, guidance and assistance we received as we planned "the trip of a lifetime" to Wimbledon exceeded the superb. Given the complexities and many options available, it was a bit daunting, but... See more

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Rated 5 out of 5 stars

My adult children are scattered around the globe so unfortunately we rarely get together.I decided this year to “splash out “on Wimbledon.We booked “The Lawn” for 8 people through Gemma Scott at Ke... See more

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Rated 5 out of 5 stars

My experience with purchasing tickets was excellent. Beatrice Hovell was lovely to work with. She explained all choices in great detail and helped me understand which experience would best fit our gro... See more

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Rated 5 out of 5 stars

We took a package for 4 at the Rosewater Pavilion through Jon Gaida at Keith Prowse and had an absolutely wonderful day. Excellent cocktails followed by fabulous service and food....in fact we were ha... See more

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Rated 5 out of 5 stars
Invited

Have been using Keith Prowse for various sporting and music events for a number of years now and they’ve never once let me down. Many happy memories have been made with their help and would recommen... See more

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Rated 5 out of 5 stars

What a fabulous day we had at Wimbledon. The hospitality at the Lawn was truly fantastic; service from the moment we arrived to the exceptional food we enjoyed. We've been to many different hospitalit... See more

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Rated 3 out of 5 stars
Invited

Very nice staff and venue. Very disorganized serving food. We waited over an hour for our lunch and then couldn't eat it as the match was beginning both for lunch and afternoon tea. Did not remember o... See more

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Rated 5 out of 5 stars
Invited

The hospitality facility the sky lounge was beautifully set up , white linen table cloths, flowers nice cutlery etc plenty of space between tables. The supervising staff were brilliant as some of the... See more

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Rated 5 out of 5 stars

Really enjoyed the Queens Ladies Final’s Day Great weather always helps 🌞🙂 Excellent front row seats First visit to Queens found it a really intimate and relaxing venue Lounge seating overloo... See more

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Rated 5 out of 5 stars

Amazing experience while first time @ Queens. Superb hospitality at Club Lounge and unbelievable seats close to the action. The players were at arm reach literally. My agent is Jonathan - very friendl... See more

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Rated 5 out of 5 stars

Had another excellent experience with Keith Prowse at Wimbledon! We used them in 2016 and had a terrific time, so booked a package again with them in 2025. Our rep, Jonathan Gaida, answered all my qu... See more

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Rated 3 out of 5 stars
Invited

The quality of the hospitality offering was good overall although there were some issues. The lunch was buffet and a hot meal but there were insufficient tables to sit at to eat it at so people had to... See more

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Rated 5 out of 5 stars
Invited

I always use Keith Prowse for hospitality tickets especially for Wimbledon, Queens and this year Roland Garros. My contact is Katy Hawes who is amazing and very knowledgeable on everything Keith Prows... See more

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Rated 5 out of 5 stars

Excellent Day at Queens Club Tennis. Hospitality in the Roof Garden was lovely. The room looked amazing and the staff were all smart and very friendly. Food and drinks a plenty, very good bar selectio... See more

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Rated 5 out of 5 stars

The hospitality at the Lawn was first class and exceeded all expectations. We didn't have to wait more than a minute for any service, and everyone was so nice and helpful. The tickets to Count 1 wer... See more

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Rated 5 out of 5 stars
Invited

I’ve been lucky enough to experience hospitality at a few sporting events. I can say that this absolutely up there with the best of them. We were in the Warwickshire Suite Great food, incredible serv... See more

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Rated 5 out of 5 stars
Invited

A seamless way to experience Queen’s Club tennis, our first grass court live tennis event. The lunch and tea in the Club lounge were delicious. The patio overlooking the practice courts was a great bo... See more

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Rated 5 out of 5 stars

What a great experience overall! We arrived at the Lawns to be greeted by smiles and happy staff, for whom nothing was too much trouble. Lunch was superb as was the service. We missed the aft... See more

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Rated 5 out of 5 stars

Our Experience of utilising Keith Prowse for the Queens Tennis was from start to finish and exceptional service. Special Thanks to Gemma Scott who helped ensure the event was smooth with minimal disr... See more

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Rated 5 out of 5 stars

An absolutely incredible enhancement of what was already setup to be a wonderful day at Wimbledon. From the very onset of purchasing our experience working with Sophie made the preplanning so easy. Up... See more

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Rated 5 out of 5 stars

What a magic day. The new "View" delivered. Its informal decor and atmosphere all came together to create a marvellous experience. The seats behind the baseline were as promised and hopefully reserved... See more

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Rated 5 out of 5 stars

Had an amazing day on centre court and at the Treehouse. Sophie was excellent to work with and made the whole process painless and easy. Staff at Treehouse were so friendly, lots of great cocktails an... See more

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Rated 5 out of 5 stars

A fabulous day at Wimbledon despite the heat. From the support and guidance given by Sophie to the exemplary service by Ben and Emily. The venue at The Lawn was wonderful with the added bonus of th... See more

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Rated 4 out of 5 stars
Invited

The food at lunch and selection of drinks were excellent. Unfortunately the food at tea had obviously long since been standing and was dry and not very appetising. The staff are very friendly and welc... See more

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Rated 5 out of 5 stars

We had a wonderful experience at Wimbledon by the KP TEAM. Sophie was a pleasure to work with to plan. It was a first experience. It helped make it feel like a very personal experience. The staff a... See more

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Rated 5 out of 5 stars

I would like to Thank Sophie Watson for assisting myself a year ago to book the hospitality for men’s final at Wimbledon. As I had issues booking it on line she kindly assisted. Sophie kept in t... See more

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Rated 4 out of 5 stars
Invited

Tickets were exactly what I requested so thank you. Service in hospitality area was inconsistent and a little disappointing. Meal was OK, afternoon tea food was terrible. You need to take a hard lo... See more

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Rated 5 out of 5 stars

Had ANOTHER great trip to Wimbledon in July 2025 with help from Sophie W and all the people at Keith Prowse. The two days we had were fantastic. We tried the Rosewater Pavillion for the... See more

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Rated 5 out of 5 stars

We hosted a group of 20 for a day at Wimbledon and Gemma and the entire team at Keith Prowse were fantastic. The entire process was great. From Gemma's responsiveness to questions, the hospitality,... See more

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Rated 5 out of 5 stars
Invited

We attended the "Edgbaston Experience Club" (Premium) through Keith Prowse for the England vs India Test at Edgbaston. From when we first arrived onwards the experience was just fantastic. A real hi... See more

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Rated 5 out of 5 stars
Invited

Another excellent event hosted by Keith Prowse. This is our second time attending the Queens tennis final and we had wondered if anything could be as good as the first year and yes it was. Thank you t... See more

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Rated 5 out of 5 stars
Invited

What a fantastic day at the WTA event at Queens on Friday. This was our first Hospitality event and Keith Prowse would always be our go to going forward. Many thanks to Gemma Scott who was so ver... See more

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Rated 5 out of 5 stars

We had a great day at Wimbledon in the Treehouse hospitality. It’s our second year booking with Keith Prowse and the process is seamless. The Treehouse Hospitality was much improved this year, from t... See more

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Rated 5 out of 5 stars

Wimbledon has been on my bucket list for a while. I thought it would be impossible to go especially attempting to make arrangements coming from the US. I inquired through Keith Prowse and the best lia... See more

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Rated 4 out of 5 stars
Invited

I attended the Warwickshire Suite on the 1st day of the England India test match. The only reason I didn’t give 5 stars is breakfast should not have been only in a bun for a suggested Michelin star st... See more

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Rated 4 out of 5 stars
Invited

The view from skyline is excellent. The staff are all extremely helpful. The only problems were: The gas bottle for the Guinness was off for 30 minutes on one of the days There is only one coffee... See more

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Rated 4 out of 5 stars
Invited

Great seats, suite size and location excellent. Food plentiful and enjoyable. The high tables and chairs proved cramped and a tad unstable for some. Overall service was excellent but the... See more

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Rated 5 out of 5 stars

My sister and I had a wonderful time over our 2 days at the Championships! The seats were amazing, we couldn’t believe how close we were to the court. It was brilliant to see the likes of Swiat... See more

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Rated 4 out of 5 stars
Invited

Booking our client hospitality event at Queen's was so easy and straightforward. My account manager at Keith Prowse, Matt is always really helpful and answers any questions I may have really quickly.... See more

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Rated 5 out of 5 stars

We had a wonderful time at the HSBC Championships women’s tournament at Queen’s Club. Sophie Watson at Keith Prowse was incredibly helpful - we greatly appreciated her flexibility with scheduling and... See more

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Rated 5 out of 5 stars

A lovely day at Eastbourne. Great organisation from Jonathan who made the booking process easy and met all our requests and the friendly and efficient Sky Lounge Team who served up some great food thr... See more

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Company details

  1. Event Ticket Seller
  2. Event Management Company

About Keith Prowse

Written by the company

We are the official hospitality provider for the ultimate experiences at the most iconic venues and stadiums across the country.

We're...

ALL ABOUT YOU
Every part of your experience should be Memorable, right from the start. We’re only happy when you are.

ALWAYS OFFICIAL
Guaranteeing you the 100% official experience, at every venue, for every event.

HERE TO STAY
The world’s premier venues trust us. With over 200 years in the industry and as part of a leading global business, we’re playing the long game.

EXPERIENCE EXPERTS
No matter which experience you choose, we employ the best, work with the best and consequently offer the best.

NEVER SATISFIED
We love what we do and challenge ourselves every day to do it better. We continually innovate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Exceptional experience at Wimbledon…

Exceptional experience at Wimbledon 2025 - thanks to Jon, who made it all possible for us. For sure not our last visit with Keith Prowse.

July 6, 2025
Unprompted review
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Reply from Keith Prowse

So lovely to read, Pauline - thank you for taking the time here, and for joining us at Wimbledon!

Rated 5 out of 5 stars

A truly wonderful experience at Wimbledon

I had a wonderful experience working with Jon Gaida of Keith Prowse for our first ever visit to Wimbledon. He was communicative and responsive, and our experience in the Treehouse and on Centre Court was incredible. We loved everything about our experience and I wouldn’t hesitate to work with Jon again.

July 5, 2025
Unprompted review
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Reply from Keith Prowse

This is such an amazing read, Christina - thank you for taking the time here, and confirming we have passed on your kind words to Jon here

Rated 5 out of 5 stars

An absolutely incredible enhancement of…

An absolutely incredible enhancement of what was already setup to be a wonderful day at Wimbledon. From the very onset of purchasing our experience working with Sophie made the preplanning so easy. Upon arrive we were so warmly welcomed and catered to by Fhrea and Fay. The atmosphere of the Treehouse was awesome and made even better by the wonderful food and drinks. In between what was to be a long day of tennis, it was so nice to return to the Treehouse to refresh and recharge. We are spoiled for life and can’t imagine being at Wimbledon without also being in the Treehouse.

July 7, 2025
Unprompted review
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Reply from Keith Prowse

This is such an amazing read, David - thank you for taking the time here, and for joining us at Wimbledon!

Rated 5 out of 5 stars

Book it, you will LOVE it.........

Once again our Wimbledon visit arranged by Sophie Watson at Keith Prowse more than lived up to expectations. The arrangements were perfect. Great seats, the meals at The Lawns were excellent. Cannot recommend the seafood platter enough. Fantastic. All of the staff at Wimbledon are a joy. We will definitely book again for next year as soon as possible.

July 5, 2025
Unprompted review
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Reply from Keith Prowse

This is so lovely to hear, Alan - thank you, and we look forward to hosting you again next year

Rated 5 out of 5 stars

Gemma Scott helped set up a great day…

Gemma Scott helped set up a great day for four of us at the Treehouse (traveled in from the US). I was most struck by the quality and politeness of the service staff and the complimentary shoulder massage was awesome! Food was excellent and abundant. Golf cart rides in the rain also a nice touch. See ya next year!

July 6, 2025
Unprompted review
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Reply from Keith Prowse

So amazing to read this, Mahesh - see you again in 2026, and do travel safe!

Rated 5 out of 5 stars

Wonderful Wimbledon day.

From the initial booking through to our day at Wimbledon Gemma provided help, advice and support, making our experience one that we will never forget. The service we received at the Lawn was amazing, as was the food.

July 2, 2025
Unprompted review
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Reply from Keith Prowse

Thank you so much for this lovely note, Trish - amazing to hear we made life-long memories with you!

Rated 5 out of 5 stars

Wimbledon 2 July 2025

The booking process was great. Any questions dealt with efficiently and promptly. Gemma handled the experience
Superbly and the day at Wimbledon was exceptional from hospitality food and of course Tennis

July 2, 2025
Unprompted review
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Reply from Keith Prowse

This is a lovely read, Barry - thank you so much for the share (which we will pass on to Gemma!), and for joining us at Wimbledon

Rated 5 out of 5 stars

Family celebration

My adult children are scattered around the globe so unfortunately we rarely get together.I decided this year to “splash out “on Wimbledon.We booked “The Lawn” for 8 people through Gemma Scott at Keith Prowse who was first class.
We had perfect day from our arrival at 11am until departing at 9pm.High end restaurant quality food;decent wines; well coached and very pleasant hospitality staff.
The centre court seats had fantastic views.
We finished the evening with sundowners and good music at The Lawn.

July 5, 2025
Unprompted review
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Reply from Keith Prowse

Thank you so much for taking the time to share this, John - which we will pass on to Gemma - and for joining us at Wimbledon

Rated 5 out of 5 stars

Amazing Team All round- Wimbledon

The admin team (Gemma) were really helpful and the team on the day at the Treehouse Wimbledon were brilliant. Had such a good day

June 30, 2025
Unprompted review
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Reply from Keith Prowse

Thank you so much for taking the time to share this, Tim - we hope to see you at Wimbledon next year!

Rated 5 out of 5 stars

Super day at Wimbledon

We had a great day at Wimbledon in the Treehouse hospitality. It’s our second year booking with Keith Prowse and the process is seamless. The Treehouse Hospitality was much improved this year, from the venue itself to the food & cocktail offerings. The staff are always friendly and efficient and the manager (female) was particularly attentive and made sure that the vegetarians in our group were well looked after. The seats for the tennis were also great as was the tennis itself! Looking forward to booking for next year. Thank you Sophie at Keith Prowse for following up on our experience!

July 6, 2025
Unprompted review
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Reply from Keith Prowse

Thank you so much for sharing this lovely review - see you in 2026!

Rated 5 out of 5 stars

Special Day

We took a package for 4 at the Rosewater Pavilion through Jon Gaida at Keith Prowse and had an absolutely wonderful day. Excellent cocktails followed by fabulous service and food....in fact we were having such a wonderful time that we nearly missed the first match! Seats were good - central and close to the court. Being greeted by Greg Rusedski as we arrived was a lovely touch.

July 6, 2025
Unprompted review
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Reply from Keith Prowse

So so lovely to hear, David - thank you for taking the time to share this!

Rated 5 out of 5 stars

the whole experience was awesome

the whole experience was awesome! the treehouse had amazing food, drinks and the staff was very accommodating. I highly recommend this experience!

July 1, 2025
Unprompted review
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Reply from Keith Prowse

This is so lovely to see and read, Jena - thank you so so much for your time, and for joining us in the Treehouse

Rated 5 out of 5 stars

Wonderful Wimbledon experience

We hosted a group of 20 for a day at Wimbledon and Gemma and the entire team at Keith Prowse were fantastic. The entire process was great. From Gemma's responsiveness to questions, the hospitality, service, food, location etc. All were perfect. We will certainly use Keith Prowse again in the future.

June 30, 2025
Unprompted review
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Reply from Keith Prowse

This is an amazing read, Kyle - thank you! We very much look forward to seeing you again soon

Rated 5 out of 5 stars
Invited

Had a lovely day

We had a lovely day in the Sky Lounge and were looked after at all times by the team.

June 28, 2025
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Reply from Keith Prowse

This is so amazing to hear and read, Isabelle - thank you again for joining us at the tennis!

Rated 4 out of 5 stars

We had a wonderful initial experience…

We had a wonderful initial experience with our client services manager, Gemma. She was very informative and helpful in booking our tickets for Wimbledon. Being our first time at Wimbledon, it was an amazing experience overall, however for what we paid for tickets and the Treehouse Hospitality, we were expecting more. There was an abundance of food and drink, but much of the staff didn't go around to the patrons, rather they would come by intermittently or go to the same people over and over and we were left asking staff members multiple times to bring us food.

Given how much we paid for the tickets, we expected more access than just Centre Court and the Treehouse. It felt like we should have access to all the hospitality sections (The Lawn, etc.) and other aspects (such as Court 1) at Wimbledon.

Overall we had a wonderful day for our first time and unforgettable memories, but for what we paid for our hospitality + tickets, there should be more provided as it felt we paid for appetizers and tickets, and that certainly didn't feel worth the $5,000+ price tag.

July 1, 2025
Unprompted review
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Reply from Keith Prowse

Thank you for your valued review, Katelyn. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, please don’t hesitate to contact us at enquiries@keithprowse.co.uk

Best wishes,


The Keith Prowse Team

Rated 5 out of 5 stars
Invited

Fantastic all round experience

The hospitality facility the sky lounge was beautifully set up , white linen table cloths, flowers nice cutlery etc plenty of space between tables. The supervising staff were brilliant as some of the waiting service was a little distracted . The food was delicious some of the best catering food we’ve had and plenty of it with excellent wines. Seats were perfect in the shade and out of the wind and with good view of the court . We will be booking for 2 days next year

June 27, 2025
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Reply from Keith Prowse

This is so so lovely to read - thank you so much for taking the time, and we look forward to seeing you next year!

Rated 5 out of 5 stars

The Treehouse at Wimbledon was worth it!!

The Treehouse at Wimbledon was worth every penny!! The customer service Keith Prowse provides us is top tier, especially directly from Sophie Watson!.

July 4, 2025
Unprompted review
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Reply from Keith Prowse

This is amazing to hear, Nicole - thank you so much for this, and for joining us at Wimbledon

Rated 5 out of 5 stars
Invited

Excellent day at Queens

Excellent day at Queens. The hospitality was spot on and the tennis a delight!

June 20, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you so much for taking the time to leave this lovely review - and for joining us at Queen's!

Rated 5 out of 5 stars

Fantasic Wimbledon experience

What a fabulous day we had at Wimbledon. The hospitality at the Lawn was truly fantastic; service from the moment we arrived to the exceptional food we enjoyed. We've been to many different hospitality events over the years, this was definitely one of the best experiences. Centre Court was amazing, great seats & lucky to see some great matches. Special thanks to Sophie Watson for her help in organising our day & making sure everything went to plan.

June 30, 2025
Unprompted review
Keith Prowse logo

Reply from Keith Prowse

So lovely to hear that every step of your booking with us was a great experience, Joe - we truly appreciate this so much

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