Keith Prowse Reviews 1,480

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, attentiveness, and friendly demeanor. Consumers also highlight the exceptional service provided, noting smooth and well-organized events. The booking process is frequently described as easy and seamless, with specific mentions of staff members who are particularly helpful and responsive. People appreciate the excellent locations offered, often mentioning great views and convenient access to events. The invitation process is also well-received, with reviewers expressing satisfaction with the overall experience from start to finish.

Based on these reviews

Rated 5 out of 5 stars

Making a decision to buy Wimbledon tickets can be a challenge, but when you work with a person like Angelika Lesniewska at Keith Prowse, you will find the experience to be fantastic, she was great. I... See more

Rated 5 out of 5 stars

Sophie was great with prompt reply on securing and processing the booking. It is 50th birthday present for my wife . Looking forward to the Treehouse experience and day at Wimbledon 🎾 thanks again fo... See more

Rated 5 out of 5 stars

Gemma Scott and the team at Keith Prowse gave us a truly memorable Wimbledon experience. Securing prime court tickets early brought peace of mind and allowed us to plan the rest of our UK trip. After... See more

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Rated 5 out of 5 stars

Once again our Wimbledon visit arranged by Sophie Watson at Keith Prowse more than lived up to expectations. The arrangements were perfect. Great seats, the meals at The Lawns were excellent. Cannot r... See more

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Rated 3 out of 5 stars

Loved the friendliness of staff quality of seats at Eastbourne. Did not love the catering no breakfast and all stated allergies were ignored so couldn't access anything on the menu for either lunch or... See more

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Rated 3 out of 5 stars
Invited

Food and beverages: Excellent 👍 throughout the day. Well done! If I’m critical breakfast part could’ve been bit better. On arrival: No information or directions to direct where to go. Had to ask... See more

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Rated 5 out of 5 stars

Another wonderful tennis hospitality day at Eastbourne. Sophie made our booking, the LTA ticketing system was easy, the food, service and drinks, including Pimm’s was first class. The room in the Welc... See more

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Rated 5 out of 5 stars

The support, guidance and assistance we received as we planned "the trip of a lifetime" to Wimbledon exceeded the superb. Given the complexities and many options available, it was a bit daunting, but... See more

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Rated 5 out of 5 stars

My adult children are scattered around the globe so unfortunately we rarely get together.I decided this year to “splash out “on Wimbledon.We booked “The Lawn” for 8 people through Gemma Scott at Ke... See more

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Rated 5 out of 5 stars

My experience with purchasing tickets was excellent. Beatrice Hovell was lovely to work with. She explained all choices in great detail and helped me understand which experience would best fit our gro... See more

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Rated 5 out of 5 stars

We took a package for 4 at the Rosewater Pavilion through Jon Gaida at Keith Prowse and had an absolutely wonderful day. Excellent cocktails followed by fabulous service and food....in fact we were ha... See more

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Rated 5 out of 5 stars
Invited

Have been using Keith Prowse for various sporting and music events for a number of years now and they’ve never once let me down. Many happy memories have been made with their help and would recommen... See more

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Rated 5 out of 5 stars

What a fabulous day we had at Wimbledon. The hospitality at the Lawn was truly fantastic; service from the moment we arrived to the exceptional food we enjoyed. We've been to many different hospitalit... See more

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Rated 3 out of 5 stars
Invited

Very nice staff and venue. Very disorganized serving food. We waited over an hour for our lunch and then couldn't eat it as the match was beginning both for lunch and afternoon tea. Did not remember o... See more

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Rated 5 out of 5 stars
Invited

The hospitality facility the sky lounge was beautifully set up , white linen table cloths, flowers nice cutlery etc plenty of space between tables. The supervising staff were brilliant as some of the... See more

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Rated 5 out of 5 stars

Really enjoyed the Queens Ladies Final’s Day Great weather always helps 🌞🙂 Excellent front row seats First visit to Queens found it a really intimate and relaxing venue Lounge seating overloo... See more

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Rated 5 out of 5 stars

Amazing experience while first time @ Queens. Superb hospitality at Club Lounge and unbelievable seats close to the action. The players were at arm reach literally. My agent is Jonathan - very friendl... See more

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Rated 5 out of 5 stars

Had another excellent experience with Keith Prowse at Wimbledon! We used them in 2016 and had a terrific time, so booked a package again with them in 2025. Our rep, Jonathan Gaida, answered all my qu... See more

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Rated 3 out of 5 stars
Invited

The quality of the hospitality offering was good overall although there were some issues. The lunch was buffet and a hot meal but there were insufficient tables to sit at to eat it at so people had to... See more

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Rated 5 out of 5 stars
Invited

I always use Keith Prowse for hospitality tickets especially for Wimbledon, Queens and this year Roland Garros. My contact is Katy Hawes who is amazing and very knowledgeable on everything Keith Prows... See more

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Rated 5 out of 5 stars

Excellent Day at Queens Club Tennis. Hospitality in the Roof Garden was lovely. The room looked amazing and the staff were all smart and very friendly. Food and drinks a plenty, very good bar selectio... See more

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Rated 5 out of 5 stars

The hospitality at the Lawn was first class and exceeded all expectations. We didn't have to wait more than a minute for any service, and everyone was so nice and helpful. The tickets to Count 1 wer... See more

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Rated 5 out of 5 stars
Invited

I’ve been lucky enough to experience hospitality at a few sporting events. I can say that this absolutely up there with the best of them. We were in the Warwickshire Suite Great food, incredible serv... See more

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Rated 5 out of 5 stars
Invited

A seamless way to experience Queen’s Club tennis, our first grass court live tennis event. The lunch and tea in the Club lounge were delicious. The patio overlooking the practice courts was a great bo... See more

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Rated 5 out of 5 stars

What a great experience overall! We arrived at the Lawns to be greeted by smiles and happy staff, for whom nothing was too much trouble. Lunch was superb as was the service. We missed the aft... See more

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Rated 5 out of 5 stars

Our Experience of utilising Keith Prowse for the Queens Tennis was from start to finish and exceptional service. Special Thanks to Gemma Scott who helped ensure the event was smooth with minimal disr... See more

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Rated 5 out of 5 stars

An absolutely incredible enhancement of what was already setup to be a wonderful day at Wimbledon. From the very onset of purchasing our experience working with Sophie made the preplanning so easy. Up... See more

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Rated 5 out of 5 stars

What a magic day. The new "View" delivered. Its informal decor and atmosphere all came together to create a marvellous experience. The seats behind the baseline were as promised and hopefully reserved... See more

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Rated 5 out of 5 stars

Had an amazing day on centre court and at the Treehouse. Sophie was excellent to work with and made the whole process painless and easy. Staff at Treehouse were so friendly, lots of great cocktails an... See more

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Rated 5 out of 5 stars

A fabulous day at Wimbledon despite the heat. From the support and guidance given by Sophie to the exemplary service by Ben and Emily. The venue at The Lawn was wonderful with the added bonus of th... See more

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Rated 4 out of 5 stars
Invited

The food at lunch and selection of drinks were excellent. Unfortunately the food at tea had obviously long since been standing and was dry and not very appetising. The staff are very friendly and welc... See more

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Rated 5 out of 5 stars

We had a wonderful experience at Wimbledon by the KP TEAM. Sophie was a pleasure to work with to plan. It was a first experience. It helped make it feel like a very personal experience. The staff a... See more

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Rated 5 out of 5 stars

I would like to Thank Sophie Watson for assisting myself a year ago to book the hospitality for men’s final at Wimbledon. As I had issues booking it on line she kindly assisted. Sophie kept in t... See more

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Rated 4 out of 5 stars
Invited

Tickets were exactly what I requested so thank you. Service in hospitality area was inconsistent and a little disappointing. Meal was OK, afternoon tea food was terrible. You need to take a hard lo... See more

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Rated 5 out of 5 stars

Had ANOTHER great trip to Wimbledon in July 2025 with help from Sophie W and all the people at Keith Prowse. The two days we had were fantastic. We tried the Rosewater Pavillion for the... See more

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Rated 5 out of 5 stars

We hosted a group of 20 for a day at Wimbledon and Gemma and the entire team at Keith Prowse were fantastic. The entire process was great. From Gemma's responsiveness to questions, the hospitality,... See more

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Rated 5 out of 5 stars
Invited

We attended the "Edgbaston Experience Club" (Premium) through Keith Prowse for the England vs India Test at Edgbaston. From when we first arrived onwards the experience was just fantastic. A real hi... See more

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Rated 5 out of 5 stars
Invited

Another excellent event hosted by Keith Prowse. This is our second time attending the Queens tennis final and we had wondered if anything could be as good as the first year and yes it was. Thank you t... See more

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Rated 5 out of 5 stars
Invited

What a fantastic day at the WTA event at Queens on Friday. This was our first Hospitality event and Keith Prowse would always be our go to going forward. Many thanks to Gemma Scott who was so ver... See more

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Rated 5 out of 5 stars

We had a great day at Wimbledon in the Treehouse hospitality. It’s our second year booking with Keith Prowse and the process is seamless. The Treehouse Hospitality was much improved this year, from t... See more

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Rated 5 out of 5 stars

Wimbledon has been on my bucket list for a while. I thought it would be impossible to go especially attempting to make arrangements coming from the US. I inquired through Keith Prowse and the best lia... See more

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Rated 4 out of 5 stars
Invited

I attended the Warwickshire Suite on the 1st day of the England India test match. The only reason I didn’t give 5 stars is breakfast should not have been only in a bun for a suggested Michelin star st... See more

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Rated 4 out of 5 stars
Invited

The view from skyline is excellent. The staff are all extremely helpful. The only problems were: The gas bottle for the Guinness was off for 30 minutes on one of the days There is only one coffee... See more

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Rated 4 out of 5 stars
Invited

Great seats, suite size and location excellent. Food plentiful and enjoyable. The high tables and chairs proved cramped and a tad unstable for some. Overall service was excellent but the... See more

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Rated 5 out of 5 stars

My sister and I had a wonderful time over our 2 days at the Championships! The seats were amazing, we couldn’t believe how close we were to the court. It was brilliant to see the likes of Swiat... See more

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Rated 4 out of 5 stars
Invited

Booking our client hospitality event at Queen's was so easy and straightforward. My account manager at Keith Prowse, Matt is always really helpful and answers any questions I may have really quickly.... See more

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Rated 5 out of 5 stars

We had a wonderful time at the HSBC Championships women’s tournament at Queen’s Club. Sophie Watson at Keith Prowse was incredibly helpful - we greatly appreciated her flexibility with scheduling and... See more

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Rated 5 out of 5 stars

A lovely day at Eastbourne. Great organisation from Jonathan who made the booking process easy and met all our requests and the friendly and efficient Sky Lounge Team who served up some great food thr... See more

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Company details

  1. Event Ticket Seller
  2. Event Management Company

About Keith Prowse

Written by the company

We are the official hospitality provider for the ultimate experiences at the most iconic venues and stadiums across the country.

We're...

ALL ABOUT YOU
Every part of your experience should be Memorable, right from the start. We’re only happy when you are.

ALWAYS OFFICIAL
Guaranteeing you the 100% official experience, at every venue, for every event.

HERE TO STAY
The world’s premier venues trust us. With over 200 years in the industry and as part of a leading global business, we’re playing the long game.

EXPERIENCE EXPERTS
No matter which experience you choose, we employ the best, work with the best and consequently offer the best.

NEVER SATISFIED
We love what we do and challenge ourselves every day to do it better. We continually innovate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Unforgettable day at Wimbledon

What an unforgettable day at Wimbledon! This was our first time and the experience was world-class from start to finish. Elegant hospitality, seamless coordination, and incredible tennis. Special thanks to Sophie Watson for her outstanding service and attention to detail. She made the entire day effortless and truly special. We can’t wait to return.

BH

July 12, 2025
Unprompted review
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Reply from Keith Prowse

This is so so lovely to read - and we cannot wait to see you at Wimbledon again! Thank you so so much

Rated 5 out of 5 stars

I would like to Thank Sophie Watson for…

I would like to Thank Sophie Watson for assisting myself a year ago to book the hospitality for men’s final at Wimbledon. As I had issues booking it on line she kindly assisted. Sophie kept in touch throughout the time leading up to the day. We requested seats behind the service line, we were allocated fantastic seats.
We fully enjoyed the day everything was seamless on the day. The special Thank you to the Rosewater staff, Alice, Megan and Johnny who looked after us on the day table 43. Unfortunately we didn’t meet a former tennis player but got to meet the chef Marcus.
Thank you all will definitely book other sporting events with yourselves and will recommend you to family and friends.
Excellent service a day to remember.

July 13, 2025
Unprompted review
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Reply from Keith Prowse

What a day to attend, Steph! This is so so lovely to read - and we cannot wait to see you at Wimbledon again! Thank you so so much

Rated 5 out of 5 stars

Wimbledon Ladies Final

The most unbelievably positive experience at Wimbledon for the ladies final!
Started planning/booking for Wimbledon in July 2024 as a 60th birthday gift for my husband. My contact has been with Sophie Watson via email and phone, I was impressed with her professionalism and patience walking me through the process of securing tickets and what to expect. There were frequent email updates to keep us in the loop as the event drew closer. Closer to date my husband could not attend the event because of a business trip overseas therefore our eldest daughter and a friend jumped at the opportunity and attended the Ladies Final.
they have been so impressed and so happy .
From the moment they arrived at Wimbledon they have been treated like royalty. The staff was so professional, attentive, efficient and fun to interact with (and they were all dressed in the most beautiful outfits which added to the glamour of the event). The event space was amazing, there was air conditioning which was a nice break from the oppressive heat of London, the food was outstanding. Once we left the hospitality space, a golf cart driver took us to the Centre Court entrance. Our Centre Court seats were greatl!!

Keith Prowse is an amazing organiser. There is not one negative thing they could say about their experience or one thing they could have recommended that they do better. They literally thought of everything and more.
Definitely an amazing experience . Well done Bravo!

July 12, 2025
Unprompted review
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Reply from Keith Prowse

Wow! Thank you so so much, Lucia - this is so so lovely to read, and we cannot wait to see you at Wimbledon again!

Rated 5 out of 5 stars

A full day of food and entertainment

Wimbledon has been on my bucket list for a while. I thought it would be impossible to go especially attempting to make arrangements coming from the US. I inquired through Keith Prowse and the best liaison Sophie Watson contacted me. The experience exceeded expectation!! I will go again in the future.

July 4, 2025
Unprompted review
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Reply from Keith Prowse

This is an amazing read, Nicole - thank you so much for taking the time here, and we look forward to seeing you soon!

Rated 5 out of 5 stars
Invited

Fantastic day with great hospitality

Fantastic day with great hospitality. Enjoyed the chilled vibe to the day

July 5, 2025
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Reply from Keith Prowse

This is an amazing read, Jack - thank you so much for taking the time here

Rated 5 out of 5 stars

Keith Prowse epitomizes hospitality excellence

We had the most unbelievably positive experience at Wimbledon. Started planning our trip to Wimbledon in August 2024. From my first interaction with Beatrice Hovell via email and phone, I was impressed with her professionalism and patience walking me through the process of securing tickets and what to expect. There were frequent email updates to keep us in the loop as the event drew closer. My husband has a shellfish allergy and Beatrice and the staff could not have been more proactive and cautious. From the moment we arrived at Wimbledon Treehouse, we were treated like royalty. The staff was so professional, attentive, efficient and fun to interact with (and they were all dressed in the most beautiful outfits which added to the glamour of the event). The event space was gorgeous, there was air conditioning which was a nice break from the oppressive heat, the food was top notch and the cocktails were spectacular. There was plenty of seating which allowed us to meet people from all over the world. There were perks I wasn't even aware of (the pampering area for a quick makeup touchup, the drop shot slide, the sweets room, a storage room so you didn't have to cart your things around, a phone charging station, etc). Once we left the hospitality space, a golf cart driver took us to the Centre Court entrance. Our Centre Court seats were phenomenal!!

We have been to many high end hospitality functions in the States. We've been in the NFL Hospitality Lounge at Super Bowl, attended Horse Racing Triple Crown races, been to a corporate suite at the US Open, but nothing rivals Keith Prowse. There is not one negative thing I can say about our experience or one thing I could have recommended that they do better. They literally thought of everything and then some. It was an amazing day and the hospitality was A++.

July 1, 2025
Unprompted review
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Reply from Keith Prowse

This is SO amazing to read, Anne - notes like this warm our heart. Thank you so much for taking the time here, and we look forward to seeing you again soon!

Rated 1 out of 5 stars
Redirected

Terrible

Terrible. Waited and waited their website can’t handle the traffic. Got to the pay portion and was booted. Horrid and ruined my chance of planning the package I wanted.

July 14, 2025
Unprompted review
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Reply from Keith Prowse

We are very sorry to hear your experience on our website didn't meet expectations. Premium experiences for The Championships, Wimbledon are in extremely high demand and we receive exceptional website traffic when availability is released.

I believe you have already been in touch to discuss the matter but, if not, please contact us at enquiries@keithprowse.co.uk.

If you are still interested in booking, rest assured we still have availability for Wimbledon and our team will be happy to assist.

The Keith Prowse team

Rated 4 out of 5 stars
Invited

Skyline is excellent.

The view from skyline is excellent.
The staff are all extremely helpful.
The only problems were:
The gas bottle for the Guinness was off for 30 minutes on one of the days
There is only one coffee machine and the queue becomes unacceptable for a premium experience.

July 2, 2025
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Reply from Keith Prowse

Thank you for your valued review. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, please don’t hesitate to contact us at enquiries@keithprowse.co.uk - if not already.

Best wishes,

The Keith Prowse Team

Rated 5 out of 5 stars

Had ANOTHER great trip to Wimbledon in…

Had ANOTHER great trip to Wimbledon in July 2025 with help from Sophie W and all the people at Keith Prowse.

The two days we had were fantastic.

We tried the Rosewater Pavillion for the first time and loved the seemingly more relaxed venue and the proximity to the courts - the staff - especially Millie - were great as always and we had a fabulous day.

We also visited the Lawn venue and the food was exceptional - again the staff were great and we liked the idea that it’s open till 9pm now so you can chill after play and wait for your car home.

Hard to choose between the two - maybe doing both is a good idea!!!!

We will definitely be returning next year

July 8, 2025
Unprompted review
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Reply from Keith Prowse

This is so lovely to read, Colin - thank you, and we can't wait to see you again next year!

Rated 5 out of 5 stars

Had another excellent experience!

Had another excellent experience with Keith Prowse at Wimbledon! We used them in 2016 and had a terrific time, so booked a package again with them in 2025. Our rep, Jonathan Gaida, answered all my questions in the months leading up to Wimbledon, and everyone at Keith Prowse, on-site, was super helpful and friendly. our Court 1 tickets were sensational, like right at midcourt, and our Centre Court day seats were good as well.
Highly recommend Keith Prowse!

July 3, 2025
Unprompted review
Keith Prowse logo

Reply from Keith Prowse

This is amazing to see and hear, Michael - so lovely to hear about your stellar experience at SW19

Rated 5 out of 5 stars

Great experience at the Lawn!

The hospitality at the Lawn was first class and exceeded all expectations. We didn't have to wait more than a minute for any service, and everyone was so nice and helpful. The tickets to Count 1 were fabulous as well. It was an absolutely wonderful day, and we had a great time. We enjoyed ourselves so much we didn't want to leave.

Thanks to Beatrice from Keith Prowse for such great help and making our experience so easy. We will definitely be back and couldn't highly recommend this hospitality experience enough.

June 30, 2025
Unprompted review
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Reply from Keith Prowse

This is amazing to read, Vince - thank you for taking the time to write this note, and see you very soon!

Rated 5 out of 5 stars

The Lawn is an exceptional hospitality…

The Lawn is an exceptional hospitality experience. The quality, service and attention to detail is world-class. Thank you team KP for an excellent experience!

July 9, 2025
Unprompted review
Keith Prowse logo

Reply from Keith Prowse

This is lovely to read, Jane - so amazing to hear of your lovely day out at the tennis

Rated 3 out of 5 stars

Loved the friendliness of staff quadisappointinglity…

Loved the friendliness of staff quality of seats at Eastbourne. Did not love the catering no breakfast and all stated allergies were ignored so couldn't access anything on the menu for either lunch or tea. Chef and manager tried their best but had been given no notice so why request info in advance? Who serves cream tea with vegan cream containing lentil protein and scones with soya and lentil flour. Very disappointing given the cost.

June 28, 2025
Unprompted review
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Reply from Keith Prowse

Thank you for your valued review. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, if not already, please don’t hesitate to contact us at enquiries@keithprowse.co.uk

Best wishes,

The Keith Prowse Team

Rated 5 out of 5 stars
Invited

Great view, nice buffet , entertaining company

It was fine. Breakfast OK, lunch buffet fine, my guest a vegetarian got special attention. There was confusion over seating and the order was 'Sit where you like'!

July 4, 2025
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Reply from Keith Prowse

Thanks for leaving a review with us. We look forward to welcoming you back to Edgbaston again in the near future.

Rated 4 out of 5 stars
Invited

I would return to the skyline.

I thought the service, staff and food were excellent. Would have been nice to have had a few other drinks options.

The area and seating were relaxed but stylish, pleasant and well maintained.

July 3, 2025
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Reply from Keith Prowse

Thank you for taking the time to leave a review with us. Thank you also for sharing your feedback regarding the drink options. we'll be sure to pass this on to our Ops team. We look forward to welcoming you back to the Skyline in the near future.

Rated 5 out of 5 stars
Invited

Great day out of Edgbaston hospitality

Great day out of Edgbaston hospitality! Can’t fault it.

July 2, 2025
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Reply from Keith Prowse

We're delighted to hear that you had a great experience with us at Edgbaston. We lare ooking forward to welcoming you back again soon.

Rated 3 out of 5 stars
Invited

Food and beverages and others

Food and beverages: Excellent 👍 throughout the day. Well done! If I’m critical breakfast part could’ve been bit better.
On arrival: No information or directions to direct where to go. Had to ask several stewards before someone knew what to do with our tickets. Once we managed to get the wristband things got sorted.
There was no champagne though! Also there no bins to dispose rubbish. I presume that could for security reasons but there ought to be some information explaining what to do with the rubbish like coffee/tea cups, bananas skins etc.

July 2, 2025
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Reply from Keith Prowse

Thank you for giving your feedback on your experience. We are sorry to hear that it has not met the high standards that we set. We have a member of our team will be reaching out to you shortly to find out more about your experience.

Rated 5 out of 5 stars
Invited

This has become a pleasant tradition…

This has become a pleasant tradition that my wife and I enjoy. It is our third Test Match visit. The hospitality right from breakfast through to afternoon tea is absolutely brilliant. We are already looking forward to returning in 2026.

July 3, 2025
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Reply from Keith Prowse

Thanks for taking the time to leave a review with us. We are delighted to hear that you had another brilliant day with us. We are looking forward to seeing you again next year.

Rated 2 out of 5 stars
Invited

Worst experience ever at the Test Match.

Although we had paid for orange parking last year through KP, it was not on the ANPR system and there was a long, frustrating and embarrassing wait before we were admitted.
The food at the Warwick Suite was well below the standard of our previous bookings with KP at that venue. No cricket celeberity talked to the guests as has always happened before. Altogether a poor experience and we are seeking compensation.

July 4, 2025
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Reply from Keith Prowse

Thank you for giving your feedback on your experience. We are sorry to hear that it has not met the high standards that we set. We have passed this on to your Account Manager who will be in touch with you directly.

Rated 4 out of 5 stars
Invited

Michelin star test experience

I attended the Warwickshire Suite on the 1st day of the England India test match. The only reason I didn’t give 5 stars is breakfast should not have been only in a bun for a suggested Michelin star standard menu and alcohol should have been available well before 11am.

July 2, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for leaving a review with us. We will pass on your feedback regarding breakfast and alcohol to our Ops team. We hope to see you at Edgbaston again in the near future.

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