Ismael amd Ali were very lovely, they did a good job, they communicated well with time of arrival and did a tour show the work that had been completed. They also rectified any issues ie only 1 mirror... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
They went out of their way both to get here- there was a crucial road closed- and also when doing the job. The cleaning was assiduous and professional and they double checked exactly what was requi... See more
Company replied
Ingrid and her colleague arrived earlier than the agreed time and did an amazing job on my kitchen including appliances, cabinets,surface tops. My kitchen was very messy and dirty and they left it... See more
Company replied
Booked a deep cleaning service for my kitchen appliances. Sardar arrived on time and did a great job at cleaning the appliances in less than 3 hours. My range cookers are now as fresh as new. Highly r... See more
Company replied
Really impressed with the services by Hello Services. They were quick to responds and communication was great (they gave us lots of reminders and was clear with the services provided). Sardar and his... See more
Company replied
Good value - landlord happy! We have a really good experience, the property was cleaned to a good standard, no complaints raised by the landlord. Found customer service really responsive when booki... See more
Company replied
Sardar was fantastic with great attention to detail. We live in an old and not very straightforward house, and he cleaned it from top to bottom, including removing old grime, mould etc. exceeded expec... See more
Company replied
"Amazing service from start to finish!" I’m so happy I chose Home Services Under One Roof! The team was super friendly, showed up on time, and did an incredible job cleaning my home. Every room loo... See more
Company replied
Jose and his helper (sorry not know her name but needs to be mentioned), did a marvellous end of tenancy for me. Everything was sparkling clean and can’t praise them enough.
Company replied
Sardar and his team did a really good job. They were punctual, thorough, and made the place look fresh and tidy. The kitchen and bathroom were especially well cleaned, and the whole process was straig... See more
Company replied
This is my second time using this cleaning service for a post tenancy clean. The two cleaners worked so hard and the place was sparkling when they had finished. There is an easy booking system and the... See more
Company replied
Ismael and Ali were very friendly and professional. They did a fantastic job cleaning a disgusting oven and extractor that we inherited when we moved in.
Company replied
Sardara and his team, what can I say, they did really an amazing job. Better than I expected, better than I’ve ever had from cleaners. They went far beyond what I expected, were thorough and cleaned t... See more
Company replied
Jose and Maria were great! They did a fantastic job cleaning. Everything from limescale to dust was spotless by the end. They were both very thorough and professional. Jose was especially friendly and... See more
Company replied
Daniel and the team were prompt, attentive and carried out all of requests to an excellent standard. I wouldn’t hesitate in recommending Daniel and his lovely team to everyone. A 1st class service!
Company replied
I booked a deep clean and added a few other services to it - carpet cleaning, sofa cleaning, blinds, oven, hob and extractor fan cleaning. Adriana came on time and got started straight away. Her colle... See more
Company replied
The whole process of booking through to arrival of th cleaning team was efficient and clear. The end of tenancy clean was excellent, the cleaning team worked really hard. I would use again.
Company replied
Constantine & Adriana have done a fantastic job. Very pleased. Would definitely recommend them. 10/10 Thank you!
Company replied
Sardar did a deep clean of my mother’s bathrooms today and he did a wonderful job. Very efficient and friendly service.
Company replied
Fantastic service! I booked an End of Tenancy clean - online booking was easy, with a live update quote as you add/remove services so you can track the cost. Great communication confirming booking, an... See more
Company replied
Adrianna and Constantine did a fantastic job cleaning my carpet and cooker. They both were extremely dirty and look brand new. Thankyou so much for the hard work guys.
Company replied
We were so impressed by the high standards - our house feels like a new home! we won't be using anyone else in the future - Adam and his team were incredibly professional and left no stone unturned! t... See more
Company replied
Sardar did an amazing job cleaning our apartment! Very impressed by his work. Thank you and will definitely recommend
Company replied
Ismael and Ali arrived on time and were communicative before arriving. They did a great and thorough job for our post build clean and I would thoroughly recommend them. We will definitely use them aga... See more
Company replied
Sardar and his colleague did a wonderful job cleaning our kitchen. They arrived promptly and got on with the job. Both very polite and professional. The carpets now look great and the room has be... See more
Company replied
This was an end of tenancy clean which I booked at short notice and I was pleased that the office got back to me quickly. The two cleaners Ali and Ismael turned up on time and were polite and friendly... See more
Company replied
Sardar and his colleague arrived early. He was very professional and polite. We walked through the property and discussed the clean. They did a lovely job and I am particularly happy with how they cle... See more
Company replied
Booked an oven and extractor fan deep clean and the guys did amazing job(Ismael&Ali) very professional, quick and efficient! Will definitely be using them again!
Company replied
I booked a one time clean at short notice. Ismael and Ali arrived right on time and were very friendly and efficient. They did a fantastic job. We will definitely use them again and strongly recommend... See more
Company replied
Ismael and Ali arrived exactly when they said and did exactly what they were asked to do brilliantly and so quickly. They were charming and friendly. A pleasure to have used them and would definitely... See more
Company replied
Sardar was very professional with cleaning and made sure I was happy before he left and before he started the job he asked what my expectations were and through out the whole cleaning process he made... See more
Company replied
I booked an end of tenancy clean and was really pleased with the service. Sardar was very lovely, helpful, and did his best to accommodate everything I needed. The team did a great job – by the end of... See more
Company replied
Ismail and Ali were on time, very friendly, quick, and professional. The flat was perfect after their service
Company replied
Sardar did an amazing job at a deep clean in my new house. It had been empty for a while so wasn’t in a great state and he left it spotless and also smelling great. I would use Sardar again and would... See more
Company replied
Very impressed with end-of-tenancy clean. The cleaners were thorough and worked quickly, leaving the property spotless. Great Service and efficiency!
Company replied
Sardar and his team has done a really great job!!!! I am germaphobic and they did a fantastic job in deep cleaning!!! Highly recommended!!!
Company replied
Sardar’s team was excellent- was a very short notice booking and we were helped immediately. They went out of their way to clean our place from top to bottom. Really happy!
Company replied
Ayomide came today he was very helpful and done the job to a great level of standard
Absolutely recommend Sardar and his team. They did an excellent job on our end of tenancy clean.
Company replied
SARDAR and his colleague were communicative, polite and did a great clean for us.
Company replied
Sardar is very accurate and professional. Really pleased with what he has done today for us.
Company replied
Great service from Sardar and his assistant. Turned up on time did a great job cleaning my furniture and cleaned up after themselves. I was very pleased with his work
Company replied
Constantine did a really good and quick job, communicated everything well and I’m really happy with the outcome :)
Company replied
Sardar he made very good job. I recommend my dad to clean House Sardar thank you so much for the cleaning when I see my house I not believe he made very good clean. I will use them again this Service... See more
Company replied
Ebrima and Ayo were fantastic and lovely men. They did a thorough clean and went the extra mile
Company replied
Ismael and Ali were great at carpet cleaning. Friendly, efficient and professional. Would recommed!
Company replied
Sardar was fantastic for our deep clean and carpet clean. Everything looks great.
Company replied
Company details
Written by the company
Hello Services Ltd was established in 2019 with the mission of providing high quality home services to customers throughout the country. We offer a vast range of services, including Cleaning, Moving, Handyman and Clearance Services, as well as selling packaging materials. All our staff are professionally trained and fully vetted so that they can provide high-quality service 7 days a week. Furthermore, we are able to provide short notice services so that when you have an unexpected problem or need something done fast, we can help! All our work is guaranteed to ensure customer satisfaction and we strive to leave each customer with peace of mind.
Our promises to you
Written by the company
- We are commited to our customers
- Satisfaction guarantee, 7 days service, short notice availability, nationwide coverage, competitive rate
Our customer satisfaction
Our customer satisfaction
At Hello Services, if you're not satisfied with our cleaning service, we'll return and re-clean at no extra cost. Terms and conditions apply—visit our website for details. For moving and all other services, customer satisfaction is always guaranteed. Your peace of mind is our priority.
Contact info
46 HARVEY HOUSE, TW8 0DJ, Brentford, United Kingdom
- 02036334555
- admin@helloservices.co.uk
- helloservices.co.uk
4.4
Excellent
3K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
Great carpet clean!
Ismael and Ali were great at carpet cleaning. Friendly, efficient and professional. Would recommed!
October 12, 2025
Unprompted review
Reply from Hello Services
Dear Danielle,
Thank you so much for your kind words and 5 star review! We’re delighted to hear that Ismael and Ali provided a friendly, efficient, and professional carpet cleaning service.
Your recommendation means a lot to us, and we’ll be sure to pass along your feedback to the team. We look forward to helping you again in the future.
Warm regards,
Hello Services Team
Sardar did an amazing job!
Sardar did an amazing job cleaning our apartment! Very impressed by his work.
Thank you and will definitely recommend
October 11, 2025
Unprompted review
Reply from Hello Services
Dear Djazia,
Thank you for your wonderful review! We’re so pleased to hear that Sardar did an amazing job cleaning your apartment and that you were impressed with his work.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to assisting you again in the future.
Warm regards,
Hello Services Team
Sardar and his team has done a really…
Sardar and his team has done a really great job!!!! I am germaphobic and they did a fantastic job in deep cleaning!!! Highly recommended!!!
October 12, 2025
Unprompted review
Reply from Hello Services
Dear Rozelle,
Thank you so much for your wonderful review! We’re delighted to hear that Sardar and his team did such a great job and delivered the deep cleaning to your satisfaction.
It means a lot that you trusted us with your home, especially knowing how important cleanliness is to you. We truly appreciate your recommendation and look forward to helping again anytime.
Warm regards,
Hello Services Team
5 stars services
Really impressed with the services by Hello Services. They were quick to responds and communication was great (they gave us lots of reminders and was clear with the services provided). Sardar and his team were amazing too, we booked an end of tenancy cleaning session and they delivered. They did such a good job getting the place into a spotless state. Highly recommend to anyone looking for cleaning services.
October 9, 2025
Unprompted review
Reply from Hello Services
Dear Audrey,
Thank you for the fantastic review and for choosing us for your end of tenancy clean. We are thrilled that our quick responses, clear communication, and reminders were helpful, and that Sardar and his team delivered a spotless result.
We truly appreciate your recommendation and look forward to helping again anytime.
Warm regards,
Hello Services Team
Stay clear
Stay clear. I paid for my range and extractor fan to be cleaned. They arrived and left doing an awful job. Nothing had been cleaned properly. I opted to use the company due to the reviews online - but don't be fooled they do not provide the service they say. Look elsewhere if you want a proper clean. We have submitted a complaint and they have stated they will not give a refund.
October 9, 2025
Unprompted review
Reply from Hello Services
Dear Mr and Mrs Ahmad,
We are very sorry to hear about your experience and sincerely apologise for the disappointment caused.
Please rest assured that we are actively reviewing this matter with both you and the cleaning team to fully understand what went wrong. Our aim is always to resolve issues quickly and fairly, and we appreciate your patience while we investigate.
We will be in touch shortly with a resolution once our review is complete.
Kind regards,
Hello Services Team
Recommend highly
Sardar and his team did a really good job. They were punctual, thorough, and made the place look fresh and tidy. The kitchen and bathroom were especially well cleaned, and the whole process was straightforward. It definitely helped with the checkout. Would happily recommend.
September 27, 2025
Unprompted review
Reply from Hello Services
Dear Harriet,
Thank you for your lovely feedback! We’re so pleased to hear that Sardar and his team delivered such a punctual and thorough service, and that their work helped make your checkout smooth and stress-free.
It’s great to know you were happy with the results, especially in the kitchen and bathroom ; we’ll be sure to pass your kind words on to the team. Your recommendation means a lot to us.
Warm regards,
Hello Services Team
End-of-tenancy Cleaning
Very impressed with end-of-tenancy clean. The cleaners were thorough and worked quickly, leaving the property spotless. Great Service and efficiency!
October 7, 2025
Unprompted review
Reply from Hello Services
Dear Chun Man,
Thank you so much for your wonderful review! We’re delighted to hear that you were impressed with your end-of-tenancy clean and found our team both thorough and efficient.
It’s always rewarding to know that our service met your expectations and left the property spotless. We truly appreciate your kind words and look forward to assisting you again in the future.
Warm regards,
Hello Services Team
DO NOT USE THIS AGENCY
DO NOT USE THIS AGENCY
The cleaners got out of the car and before we even had the chance to pay them (which we had been told we needed to do before they would start work) they immediately said they thought the job was bigger than we had booked for and we should call the agency to pay more. This was before even taking any equipment out of the car. It wasn’t bigger and they were wrong. We had to spend a total of 45 minutes making several back-and-forth phone calls just to sort out their error. By the time we’d done all that and they had been told that the job WAS actually what they’d been booked for, they then said they couldn’t possibly finish the job within the timeframe - a timeframe they knew they had before they even turned up. So we asked them to leave. THEN the agency have the NERVE to tell us the reason the job failed was because we hadn’t paid them before they started and that they’re going to attempt to charge us 30% of the cost anyway. Wrong. Greedy. It failed because the cleaners were not communicated with properly, they didn’t know what they were meant to be doing and by the time we cleared it all up it was too late to get the job finished on time. What a total utter waste of time; these people do not deserve your money.
I see your reply. What is extremely disappointing is that you resort to lies and slander to try and coverup your greed and incompetence. You neglect to mention (of course you do) that you had also sent another person, a male, who was the driver of the vehicle and present throughout. He and my partner chatted happily whilst I was busy on the phone trying to sort out your unprofessional behaviour and they even carried out an old rug together to leave by the back door. The last conversation I had on the phone was with the ‘team leader’ (who wasn’t even present) and she apologised profusely for the miscommunications and errors on your part. She knew the truth. We all actually know the truth. And by the way your ‘team of cleaners’ consisted of an old lady and a teenager to clean a house that you knew would take longer than you’d given them and that there was no way they were going to be able to do that job. Money wasn’t even mentioned until after I had called you and said you needed to clear-up the problem of them thinking the job was bigger than it actually was. We were happy to pay and I told you that on the phone. We were the ones who, in direct conversation with the ‘team leader’, all agreed that they should leave as they were now utterly unable to complete this job. Because of you. Not us. You. ‘For their safety’. My God. Shame on you.
October 8, 2025
Unprompted review
Reply from Hello Services
Dear Juliet,
We’re sorry to read your review, but we must respectfully clarify that your description of events is inaccurate.
Our records and the team’s report confirm that the cleaners arrived on time and, as per our company policy (communicated in advance to all customers), were waiting for payment to be made before starting. Your husband, who was present on site, refused to make payment, which placed the booking in direct violation of our terms of service.
During the discussion, our team of cleaners — all female — reported feeling uncomfortable and intimidated by your husband’s aggressive behaviour, which is why they remained in their vehicle for safety reasons while our office tried to mediate. When it became clear that no resolution could be reached, we instructed them to leave the property for their own safety.
It’s extremely disappointing to see this situation misrepresented publicly, especially after our staff were treated in a manner no one should have to experience while simply doing their job.
We stand by our team’s professionalism and our policy, which are standard practices across our industry.
Hello Services Team
Sardar was very professional and very…
Sardar was very professional and very good cleaner. Thank you so much Sardar!
October 7, 2025
Unprompted review
Reply from Hello Services
Dear Marilu,
Thank you so much for your kind words! We’re delighted to hear that Sardar delivered a professional and high-quality cleaning service.
Your appreciation means a lot — we’ll be sure to pass your thanks on to him. We’re proud to have Sardar on our team and pleased you were happy with the results.
We look forward to assisting you again soon.
Warm regards,
Hello Services Team
Clean of house
Ismael amd Ali were very lovely, they did a good job, they communicated well with time of arrival and did a tour show the work that had been completed. They also rectified any issues ie only 1 mirror but overall service was good. They were efficient in their work and brought a new shine to my oven. Happy with the service provided.
October 7, 2025
Unprompted review
Reply from Hello Services
Dear Jessica,
Thank you so much for your thoughtful review and for taking the time to share your experience.
We’re really pleased to hear that Ismael and Ali were polite, communicative, and efficient — and that they took the time to walk you through the completed work and address any small details on the spot. It’s great to know you were happy with the overall result, especially the oven’s new shine!
We truly appreciate your feedback and hope to earn that fifth star next time.
Warm regards,
Hello Services Team
End of tenancy clean
I booked an end of tenancy clean and was really pleased with the service. Sardar was very lovely, helpful, and did his best to accommodate everything I needed. The team did a great job – by the end of it, everything was clean, tidy, and ready for handover. Would happily recommend!
October 6, 2025
Unprompted review
Reply from Hello Services
Dear Annezel,
Thank you so much for your wonderful review and for sharing your experience!
We’re delighted to hear that Sardar and the team provided such a helpful and accommodating service, and that your property was left clean, tidy, and ready for handover. It’s always our goal to make moving out as smooth and stress-free as possible.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
Hello Services Team
Great service from Sardar and his…
Great service from Sardar and his assistant. Turned up on time did a great job cleaning my furniture and cleaned up after themselves. I was very pleased with his work
October 6, 2025
Unprompted review
Reply from Hello Services
Dear Janet,
Thank you for your kind review! We’re so pleased to hear that Sardar and his assistant provided great service and left everything spotless.
It’s wonderful that you were happy with the furniture cleaning and their professionalism throughout the job. We’ll be sure to pass your kind words on to them — they’ll really appreciate it.
We look forward to assisting you again in the future!
Warm regards,
Hello Services Team
This is my second time using this…
This is my second time using this cleaning service for a post tenancy clean. The two cleaners worked so hard and the place was sparkling when they had finished. There is an easy booking system and the cleaners were punctual and friendly. Highly recommended.
October 6, 2025
Unprompted review
Reply from Hello Services
Dear Deborah,
Thank you so much for your lovely review and for choosing us again ; we truly appreciate your continued trust.
We’re delighted to hear that our cleaners worked hard and left your property sparkling clean. It’s also great to know that you found our booking system easy, and that the team’s punctuality and friendliness stood out.
Your recommendation means a lot to us, and we look forward to assisting you again whenever you need a reliable, professional clean.
Warm regards,
Hello Services Team
Good value - landlord happy!
Good value - landlord happy!
We have a really good experience, the property was cleaned to a good standard, no complaints raised by the landlord. Found customer service really responsive when booking and making changes to the invoice. The invoice itself was clearly laid out and easy to understand. A competitive price as well. Luckily we didn't need the guarantee but was essential that we had one.
September 8, 2025
Unprompted review
Reply from Hello Services
Dear Nathan,
Thank you so much for your wonderful review! We’re delighted to hear that both you and your landlord were happy with the cleaning and that our customer service and booking process met your expectations.
It’s great to know that you found our pricing competitive and our guarantee reassuring , we truly appreciate your trust in us. We look forward to assisting you again in the future!
Warm regards,
Hello Services Team
Sardar he made very good job
Sardar he made very good job. I recommend my dad to clean House Sardar thank you so much for the cleaning when I see my house I not believe he made very good clean. I will use them again this Service thanks
October 4, 2025
Unprompted review
Reply from Hello Services
Dear Basheer,
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that Sardar did such an excellent job and that you were so happy with the results.
Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to helping you and your family again in the future!
Warm regards,
Hello Services Team
Very thorough cleaning
Sardar has been very helpful and did a very thorough cleaning ,really recommend
October 5, 2025
Unprompted review
Reply from Hello Services
Dear Ev,
Thank you so much for your feedback. We’re delighted to hear that Sardar provided such a thorough and helpful cleaning service. It’s wonderful to know you were pleased with the results and would recommend us.
We truly appreciate your kind words and look forward to assisting you again in the future.
Best regards,
Good one, make sure you monitor
This one was a good one, thank you Sardar and S? I have used Hello services for years and gery good provided you keep an eye on them and check each room.
October 4, 2025
Unprompted review
Reply from Hello Services
Dear Ian,
Thank you for your honest feedback and for being a long-time customer — we truly value your continued trust in Hello Services. We’re glad to hear that Sardar and the team delivered a good service for you.
We appreciate your note about monitoring, and we’ll make sure your feedback is shared with our operations team to help us maintain the highest possible standards across every visit.
Best regards,
Hello Services Team
Sardar and team go above and beyond!
Sardar and team did a fantastic job! I couldn’t be more grateful.
October 5, 2025
Unprompted review
Reply from Hello Services
Dear Customer,
Thank you so much for your kind words! We’re delighted to hear that Sardar and his team went above and beyond and left you so pleased with the results. They take great pride in their work, and your appreciation truly means a lot.
We’re grateful for your trust and look forward to helping you again in the future.
Warm regards,
Hello Services Team
Great service
Great service, very thorough and a spotless finish. Would highly recommend!!!
October 3, 2025
Unprompted review
Reply from Hello Services
Dear Peter,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our service thorough and the finish spotless. Your recommendation means a great deal to us , it’s the best compliment we could receive.
We truly appreciate your trust and look forward to serving you again in the future.
Warm regards,
Hello Services Team
This was an end of tenancy clean which…
This was an end of tenancy clean which I booked at short notice and I was pleased that the office got back to me quickly. The two cleaners Ali and Ismael turned up on time and were polite and friendly. They made a great job of cleaning the oven and the carpets , both of which were very dirty.
September 29, 2025
Unprompted review
Reply from Hello Services
Dear Bella,
Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that our office team responded quickly and that Ali and Ismael provided a punctual, friendly, and thorough service ; especially on those tougher oven and carpet jobs.
We really appreciate you choosing us for your end of tenancy clean and hope to assist you again in the future.
Warm regards,
Hello Services Team
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