CHUN MAN WONG

United Kingdom

Reviews

Review of Hello Services

Rated 5 out of 5 stars

End-of-tenancy Cleaning

Very impressed with end-of-tenancy clean. The cleaners were thorough and worked quickly, leaving the property spotless. Great Service and efficiency!

October 7, 2025
Unprompted review

Reply from Hello Services

Dear Chun Man,

Thank you so much for your wonderful review! We’re delighted to hear that you were impressed with your end-of-tenancy clean and found our team both thorough and efficient.

It’s always rewarding to know that our service met your expectations and left the property spotless. We truly appreciate your kind words and look forward to assisting you again in the future.

Warm regards,
Hello Services Team

Review of Lebara Mobile (UK)

Rated 1 out of 5 stars

Failure & Outage SIM card service - (Ticket ID CAS-2355962)

I am formally complaining about the unacceptable 5-day service disruption of my ported number 07xxxx0900 (Ticket ID CAS-2355962). Under Ofcom GC C3.13, you are required to resolve porting issues within 1 working day. I demand: 1. immediate restoration of my service. 2. A full refund for this month's subscription. 3. Additional compensation of£10 per day until resolved. I've been 11/8 from Vodafone transferred to Lebara, 14/8 sudden no signal until now. CS chat room alway requested me waiting for 24-48 hours, till now still no signal, they agreed will send email update the process but It's never receive any email from Lebara. Also I went to Vodafone checked ported in all done at 11/8 this afternoon. Thats Terrible!

August 13, 2025
Unprompted review

Reply from Lebara Mobile (UK)

Hello Chun,

Thanks for taking the time to leave a review. It is very disappointing to hear you feel this way and we would love the chance to put things right. As you left your contact details when leaving the review, a member of my team will reach out to you ASAP.

John-Paul Patten
Operations Director