Christine Asumang

Ebrima and Ayo were fantastic and lovely men. They did a thorough clean and went the extra mile

After realizing I was spending too much time playing and losing to much money, I calculated them to self-exclude. After closing my account they then told me that my pending withdrawal had been cancelled as it was more than the limit allowed as the winnings had come from a bonus. I can no longer login to do the withdrawal within the correct limit. I asked them to resubmit the withdrawal for this limit and then was ignored..I've sent 3 follow up emails with no response..I cant use the love chat because they've closed my account

I thought everything was going fine, I paid special delivery to make sure it got there safe and they processed the phone quickly. However I was initially informed that the payment was processed on Friday and I would receive it within 24 hours. 72 hours later I still haven't received the payment, I keep being told there's an issue they're trying to solve and it has been reprocessed and I will get it shortly. I keep asking for a transaction reference number so my bank can look into it and they aren't given me one. So now I'm out a new phone and haven't been paid for it. I've used musicmagpie before and although they pay less, I do at least get the payment in time.
update, i finally got it after 72 hours and lots of chasing them

Several times I've paid for next day delivery and the delivery company is Evri who don't meet the next day delivery. They also don't attempt to deliver (ring the buzzer for the flat building) and then say they couldn't make the delivery when they didn't even tried. I've had consistently disappointing experience with evri

The below reviews are accurate. I was verified and then as soon as I won and wanted to withdraw they say I need to be reverified. So the money stays in my available balance and I can't withdraw. They want you to play it all and not pay you. And I emailed with proof I was already verified and asked for an explanation and I resolution and was ignored!! Logged a complaint

Very helpful and I enjoyed my birthday discount!