Great service on delivery of great quality gear as always. Down side had to return an item …. Refund seems to take too long /up to 2 weeks for your money back is stretching it a bit
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Find out why Movistar, the world's No. 1 ranked cycle team & legends like Tim Don & Danny MacAskill choose Endura's world beating cycling apparel & accessories.
Starlaw Road, EH54 8SF, Livingston, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
My purchase came quickly and I love my jacket. (M)
I returned the tights for a refund (3xl) waiting for the refund.
I knew the wrong size was ordered immediately, unfortunately the Web site does not allow orders to be amended
Good communication, good priced premium products and prompt delivery
Endura intuitive user friendly internet user interface site l with quality products that always perform 💯 % on all weathers and conditions while cycling all the year round . Great and seamless delivery service and alway on time .Thank you to everyone at endura for making my purchasing experience a great experience
Great quality fast delivery my go to label for cycling gear mtb gravel and road
Great range of clothing for MTB, with reasonable pricing and good service, including fast shipping. I love my Single Track Liner Shorts; they are more comfortable than others from more expensive brands.
My parcel went missing. It was the delivery company's fault, rather than Endura's. Once Endura knew that I'd not got the parcel, they authorized a refund quickly. So, I'll definitely order again from Endura. But will try not to have Evri deliver it next time!
Reply from Endura
Excellent product as ever. You let yourself down by using the courier Evri. I placed my order on the evening of 27/9, you despatched it on 29/9 and it arrived on the 11/10. 13 days delivery seems disproportionate when your order to despatch time is 24 hours. I contacted you after 7 days and you advised me my order would be delivered that day. I guess Evri lie to you as well as your end customers.
Reply from Endura
Great quality jersey and love the colours and unusual design. Fits perfectly.
Reply from Endura
the item had to be returned but this was easy to do
Reply from Endura
Easy ordering, kept informed on delivery and great product. Lightweight and looks cool.
Reply from Endura
Good quality clothes as described. They fitted perfectly.
Reply from Endura
Really pleased with resent purchase of Jacket and Trousers. Great quality and sizing correct. Each item was delivered in 3 days from purchase date by Evri. Could not be better. Will be buying more MTB stuff. 10/10. Thanks.
Reply from Endura
The gloves are good quality and the pads do give my dodgy wrists, support. Pleased with the purchase.
Reply from Endura
Great experience with Endura sizing madness. My Endura nappies size L, shorts size XXL for my waist 36". Replacing my 10 years old Endura shorts size XL which were 5 cm shorter than these shorter shorts. Take it or leave it. Other than that, it is a great product. Unlike Foxes, it's got a real zipper fly.
Reply from Endura
Products are amazing, but customer service very poor. I have had 2 occasions to call, but the person on the other side of the phone was rude, I had not finished my call and they put the phone down. One of the occasions I asked about credit I should have received for reviews 3 in total at £5 per review, but not received anything. I was told you have to wait 30 days and again put the phone down. I still have not received anything credit. Should not offer credit for reviews if it doesn’t get given.
Reply from Endura
Great service on delivery of great quality gear as always. Down side had to return an item …. Refund seems to take too long /up to 2 weeks for your money back is stretching it a bit
Reply from Endura
Great service - unfortunately had to return an item ( too small ) but easy to do & prompt refund
Reply from Endura
Alice in the customer support team sorted my return really quickly and with no hassle at all. Excellent customer service - thank you Alice!
Reply from Endura
Shopping experience was totally ruined by Endura’s use of EVRI to misdeliver parcel to another address in neighbourhood, then chatbot suggested I trawl about and find where their driver left parcel. Fortunately whoever received parcel delivered it to my home next day. Will never repeat order from any seller that uses Evri or Yodel
Reply from Endura
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