O'Neill Europe Reviews 1,870

The bikini set is gorgeous and best quality. I would give the best of best for that as 10 stars. But the company has a terribly expensive and slow shipping. Are these coming by train? Travelling throu... See more

Over all my experience was good but it took a long time for me to receive my order. I didn't expect it to take more than 1 week to get my order.

The quality of the products purchased and the delivery time needed.

This is my second purchase and I am very satisfied with the quality of the products and the quick delivery. I know I will never regret buying O'Neill's products on-line. However, I decided to return o... See more

I've been wearing Oneill for many years now and I'm thrilled with the lifestyle and sense of freedom this brand embodies. I would love it if there was free shipping to Austria (at least for orders abo... See more

Very easy to purchase! nice colors on my fleece as on my Jacket! Delivering the goods was pretty fast. happy customer here

Any info from you in a long time , Update : finally I received the product but without any communication from the company so, problem solved but communication with customer need to be improve... See more

quality swimwear that stays on as it should, looks and feels good. I purchased one piece, and 3 bikini combos and I am very happy with all. Great fit and on bikini tops I appreciate the option to adj... See more

Product is exactly as I expected, delivery was fast and easy. All good

Love the bikini collection - I bought it in several styles. The quality is great and the price is unbeatable. Thank you!

No Order code. Trouble while return. After 4 weeks no repayment.

Great product. The polygiene treatment really does it to the garment! Keeps me fresh and I am saving water for our world! Can use it over and over again without bad smell.

Best wetsuits in the world. The rest is details.

Purchase went great and fast delivery

The product is exactly as described. Fast delivery.

Quick service, also with returning goods and restitution of payments

All ok. Fast shipping, good quality!!

Thank you very much A very fast delivery and best quality !

Wonderful and fit well!

Overall shopping experience was nice, just sad that they are not delivering to a bunch of European countries. I didn’t get my order as I used EshopWedrop service for my order, but during shipment proc... See more

I like the quality of the items, I like the website design, I like the return policy. Usually I oreder between 5 and 10 items. The delivery time was as expected 6-9 days for Romania. The only iss... See more

I’m changing brands pretty often, because it’s quality is getting worse and worse every year. My favorite brands, which I’ve used to buy for many years are no longer good - only logo stays same. O’Nei... See more

Clothes are great, and sales experiencewas good. However, last mile delivery felt like a total disaster. They didn’t call before arrival, I got no notification on when they were coming. The only infor... See more

It is bad that for Romania they are shipping by DPD Romania, which is the worst shipping company here. The DPD keep your parcel in their warehouse whithout any real reason. All the time they are lie w... See more

Love their products and excellent communication. The delivery was slow due to covid but they set the correct expectations from the beginning so no surprises. Main critique is that the national couri... See more

There was no phone number listed on the package slip / delivery label. If I wouldn't have checked daily the status of the package with AWB number, the package would have been returned. I had to conta... See more

Otherwise everything is great, BUT why dont you add to the package for delivery company the clients mobilephone nr? I insert it every time and not once has the delivery company phoned me cause there i... See more

Non-existant customer service. Order turned up eventually due to new customs problems. Quality of product is ok but returned some items for a refund as they were poorly sized. That was over 6 weeks a... See more

I am very satisfied with your order management and quick shipment. Your process of returning the items back to The Netherlands after only I attempt at delivery was worrying me a lot, I cannot understa... See more

hello, I ordered 3rd times the same jacket because of the wrong size choice due to the size guide (im 184 heigh and 90 kg and L size is big for me), The courier dont get my phone number from you s... See more

The sending procedure is not good. In Finland we have many alternatives to delivery the package to the nearest postoffice or parcel point. Delivery directly to home is not suitable, because the parcel... See more

My experience was not as I expected from a brand like O’Neill. The skin shirt on the site was dark blue, and the one i recived is baby blue, because i am in the azores and is so far i decided to k... See more

I absolutely loved the product I purchased. Although I had a quite bad experience with the receivement of the product. I never got a message either as SMS or as email telling me that the package ar... See more

DPD carrier was unprofessional 1. I did not get any notice from their automated system that the delivery will be 09/08/2019 2. the carrier did not call me in advance, or when he arrived (I wa... See more

Everythink about ordering and navigating in the web site was Exellent. There was small problem with the delivery it took two, three days more than usuall and it was not delivered to my address, beca... See more

Where my order is? I made my order at 29/7/2018. Theoretically I would have my order at 5 to 7 days. At 31/7/2018 I received an email that my order has been sent. I am clicking my tracking number,... See more

Dear O´neill. As my first experience at your "store" i must say it was not good. On the jacket i bought, it said in the right corner a "free beanie" followed. But when i contacted customer service th... See more

Very easy to raise the order and fast delivery, however missing sms for follow-up and advice of delivery (so i never knew when my order was supposed to be delivered). This year colors of some bikini... See more

Quality of O'NeiI clothing is worth 5 stars but have only given three as the sizes were out. I purchased two pairs of shorts (29") and a polo shirt. Disappointing that one of the pairs of shorts w... See more

O'Neil's forwarding company DPD's sub supplier in Finland PostNord has a poor customer service. Neither they don't bother to call you back after reaching them waiting 25 mins on the call nor on the se... See more

Hello, The product is great but the information about the product on your site is lame. I bought a impact vest. The only reason I bought it is because I know someone who has it, otherwise, the inf... See more

Wetsuit ripped after 10 uses! When sent photos to the warranty department, they claimed it was user error even thou they had not asked how it happened! Later offer 15%refund!!! As said they cannot r... See more

Few points: -> The material looks of good quality -> visually as on the image from the website (colorful and impressive) -> push-up - very thin, almost not existing ->not a good definition bet... See more

Colour of the product was totally different from what I had expected. I wanted to return my product, but unfortunately, there is no information about returning the product abroad. In other European co... See more

Ordered some ski pants to be delivered to my office from O'Neill . The courier claimed the customer signed for them at 21:14 - long after the office had closed for the night so clearly a lie, no one h... See more

I was my second order at O'Neill. com and the second time my phone number wasn't sent to the delivery company. So, they couldn't deliver it to me, I had to contact them again and loose a lot of time f... See more

I have problem with delivery. I have to call Curier to see why is delayed. They don’t have address and phone number.( in my order i put all details) Now I have to go at theyr wear house wich is f... See more

Hi Team, While it is easy to search/find a product on the website and the check-out process is also smooth, there is a lack of flexibility when it comes to order management. I ordered with bank trans... See more

Product did not have remotely the same color as depicted on the website (yellow-orange was in fact fluorescent/neon orange). I understand that fluorescent colors are hard to photograph, but there was... See more