Bolsover Cruise Club Reviews 9,640

Made to feel welcome as soon as wr walked through the doors. Although we had not made an appointment the receptionists got us one really quickly. Abby was very thorough and helpful. We receved an anal... See more

I explained what we’d like on our cruise to celebrate our golden anniversary. We had tried to find a suitable cruise ourselves without much success so contacted Bolsover to assist. They were their u... See more

Booking was done over the phone by heather, she was polite, helpful and efficient. A very pleasant experience. Will definitely use bolsover again. Title spring garden cruise Fred Olsen April 23rd 2026... See more

Our first time of contacting Bolsover Cruise Club following recommendations from family and friends and we are really pleased with the service received. The call was picked up promptly and Maria was v... See more

We normally do our own holiday booking but wanted something special for our 40th anniversary. I wanted a specialist cruise I’d seen on line to French Polynesian with some. Pre stay accommodation whic... See more

We were made to feel welcome and relaxed with a coffee and a lovely cruise adviser. Nicola was friendly and very knowledgeable sharing her own cruise experiences with us and, as first time cruisers... See more

Just a quick phone call to enquire if an advertised deal was still available and the cruise was confirmed and booked within minutes with no fuss or complications.Great service yet again as we’ve booke... See more

We have used Bolsover for a number of years, they offer personal service which unfortunately has disappeared from a lot of companies. From swift answering to your phone to polite well inf... See more

Used Bolsover in the past and have 3 future cruises booked with them, wouldn’t use anyone else. Staff are extremely helpful, polite and most important knowledgeable.

We took a 32 day trip for our Golden Wedding around Eastern Canada and the USA. Whilst we knew roughly what we wanted Bolsover planned the whole excursion and made all the arrangements. Overall the... See more

My friend actually was referred to Bolsover, you were a new company to me. Spoke to the brilliant Alice about our requirements & she was able to get everything we needed @ a fantastic price, always a... See more

Excellent telephone manner, very helpful lady whose name is Melissa, called me back quite soon after initial call with info I needed, which then enabled me to make the booking. She is a credit to your... See more

Great personalised service to offer the best cruise deals possible. Have booked our 3rd cruise with Bolsover. It is great to have a named person to contact at Bolsover, and Jessica has always answe... See more

I spoke to Daisy who calmly and efficiently took the booking for our September’26 cruise on Cunard’s Queen Anne. It is this level of service that has lead to repeat business now extending to over 30... See more

We have used exclusively Bolsover Cruise Club for many years and have always found them to be very professional, friendly and helpful with all aspects of choosing a cruise and advising us on which are... See more

We have used bolsover as an agent before. Cruises are expensive and you want it to be perfect Erin was amazing giving us pointers and professional advice Never pushy made us feel that nothing wa... See more

Booked with Bolsover many times each time the advisors are very knowledgeable about crusing, helpful and talk you through every step of the booking process.

A lovely experience visiting Bolsover Cruiss Club. Everyone was very friendly and very knowledgeable. Lucy found us the perfect Cruise which we have now booked. Thank you

As first time cruisers we needed information from all sources. Heather at Bolsover was due to depart on a similar cruise to the one we were planning. We agreed she would call us on her return and disc... See more

kind and very helpful staff.As first time P&O cruisers Hayley explained everything to us despite running over her time schedule at 8pm.We were happy to book our Christmas Caribbean cruise there and th... See more

Bolsover Cruise club is our ‘Go To’ for our cruise holidays. This is because of their competitive prices (they will try to price match) and the staff are always friendly and very knowledgeable about... See more

Very much 5 star service from Bolsover Cruise Club. Sales and admin teams have always been great and we have used them 3 times now for 3 cruises. Just arranged our next cruise via Lucy Beastall who wa... See more

I always revert back to Bolsover Cruises after trying other companies and Cruise Company's direct. I always get a prompt, informed service from Bolsover who go above and beyond to give us something t... See more

Always happy with the staff when enquiring or booking a cruise. Very helpful and patient, as I require an adapted room so always ask lots of questions! Very professional service.

Made contact to book 2027 cruise. Agents were very patient whilst going through a number of options for us. Even calling back after booking to give us extra discount!

Our cruise advisor was delightful to work with to sort out our cruise booking. She made the whole experience stress free and easy, listening very patiently to all our questions and explaining everythi... See more

Good morning, yesterday I had a problem booking some excursions on my phone with P&O so I phoned Bolsover and I think it was Lily who helped me she sorted it out happily and we had a giggle. On Sunda... See more

I have recently booked a solo cruise. The service I received from Bolsover cruise club was fantastic. They sorted flights,cruise, overnight hotel, transfers They were extremely helpful and took al... See more

Our friends colin and tracy blunn booked with you and while they where out in Spain told us about it and asked if we liked it so we read through the itinerary and rang to book it up.it was a few hundr... See more

Staff always Polite and explain everything in detail. They make you feel relaxed and make sure your future Cruise is designed to meet your needs

We were dealt with cheerfully and professionally. All our questions were answered and we felt confident with the person we were speaking to. When I rang again requiring help with filling in a form, I... See more

I’ve been going to Bolsover Cruise Club now for over 20 years and wouldn’t go anywhere else. They are helpful, patient, professional, friendly and go out of their way to get you exactly what you wa... See more

I wouldnt consider using any other agent nor would I consider booking online! The staff at Bolsover are always available at times of the day that is convenient for me. Its never an issue gettin... See more

We were having trouble down loading boarding passes from P&O so your staff helped us and we were able to print them as we liked to do it. Also always very helpful when we have any problems

We spoke to Daisy, she was very helpful and friendly. We got lots of information from her about the cabins we were thinking of and we were able to make a decision easily. We have used Bolsover for qui... See more

Bolsover is my ‘go to’ when booking my cruises. I have used many travel agents in the past but Bolsover go that extra mile. Their travel consultants are always friendly, deal with your queries without... See more

Love to book holiday s through bolsover cruises. Staff are always friendly and helpful. Nice to have a chat about holidays whilst booking yours. Great prices and do blue light discount.

Q ? "can you find us a 2 week cruise in the Caribbean with no flights, preferably a suite or similar, in January please? A= certainly, please give me a moment - how about this? How about a P&O cruise... See more

Recently booked a cruise/stay holiday with Donna Extremely helpful excellent service and all information received quickly by email with all flight and hotel details and all transfers booked

Very helpful lady. She answered all my questions and gave me lots of information. Very happy with the experience.

Best Cruise Club to use. So professional and never any problens with the excellent service they provide. Five star rating always.

Professional service. The agent listened carefully to our needs and found us the cruise which matched them. Took time to explain how the booking would be made and was respectful of our budget .

Faith the Sales Rep was excellent - really helpful and informative All cruise options discussed and questions answered Booking process really easy

So easy to book with our friends. We got two cabins next door to one another on the floor of our choice. All questions we asked were answered in a friendly way. A pleasure to do business with you.

I spoke to Breanna today and she was so helpful with finding me a cruise package that was all the things that I asked for. She is a credit to your company.

Lottie was really helpful and kept checking things and calling me back. Great service provided.

Great service on our first cruise so onwards to better service and may the 2nd one be better and hassle free like the first one keep up all the good work helping your customers to a wonderful e experi... See more

Used this company for 23 years. Always polite, friendly knowledgable and efficient

Really pleasant and helpful staff, who listen carefully

Calm professional and knowledgeable A great company to deal with who remove the stress normally associated with booking holidays