Tony Hall

Amazon lost my order again. Amazon and Songmics now firmly on my avoid list.

Highly Recommended for musicians or aspiring musicians. Recent purchase fully supported

Visited Skegness' New Travelodge seafront hotel. What a dismal experience. Takes customer contempt to a new low.
Don't bother!!

I'll never buy Hisense products again. If Hisense want to find out why, in detail, then they can call me!!
American fridge freezer last year, and an LED TV early this year. TV has already been replaced.

This company has a customer service 03 number that does not accept calls from mobiles. A five-minute deal has taken us all day. Hisense - never again!!!!
Dreadful ineffective - means no more business fro me - ever. 0333 0800 2200 for TV support- if you still have a landline.

I am originally from Coventry, and I have watched the demise of British Industry.

The car industry, the pottery industry, etc, etc., and the current preference for low price, with no thought of the likely consequences.

When I understood more about your business, I was keen to try to help.

Please let me know if there is anything that you think I can help you with.

We will not buy anything where there is a significant risk of returning because of quality. Chinese products are difficult to predict and are sometimes very good, but far too often of very poor quality. They could be a useful source of products, but Amazon's quality control needs to be much better. Amazon is no longer my default go-to. Shame!! !

The worst company I have ever dealt with. UK Trading Standards will be made aware.
Ordered from TEMU order Sold by & ships from
AOSOM MHGB. Quality is dreadful.

4m x 3mGarden Gazebo, Double Roof Outdoor Gazebo Canopy Shelter with Curtains, Solid Steel Frame for Lawn and Deck, Dark Grey
£185.57
PO-210-01263420887592564

Aosom, MH star, Temu? a simple purchase. I have no idea who to ask for customer service. Bought from TEMU, for a test of value and service. The seller stated on the Temu website to be "sold by AOSOM". Passed around like a parcel at a party A problem, followed by a total nightmare. Called AOSOM, was told it was TEMU. I called TEMU, was passed was passed to MHStar. Confusion and one whole day of pass the customer. MHStar called me - she was not interested and ended the call they made to me as arranged by TEMU. Will buy British if there is anyone left in the UK who knows what a customer is!

Low prices but quality is unpredictable, and customer service is a waste of time. Buy simple and basic products, but don't expect support.

It was a clear, professional, pleasant experience with a customer-friendly lady. Choosing a wheelchair and buying made easy. Thank you.

Drain Doctor Boston 01205 533800. First-class service. Prompt, efficient, total drain service from Lee, who clearly knew his job. A good value, professional, efficient service for a much-needed domestic drain clearing. Don't bother looking elsewhere for any drain problem. Trustpilot lists only Lincoln.

Goodbye to any further business.
Unfortunately, your version of customer service is not acceptable.
If I tell you I have a product which is faulty and a possible fire hazard- I do not expect to have to prove it. The item will be disposed of.

INVOICE FAO: Invoice Date:
18/10/2024 726074 1357721
Order No: 1327710
Heated Clothes Airer 220W

I wanted a Heat pump quote. I asked for proof. I Installed documents. Sent proof. I emailed to tell them again, and they replied that we didn't have a heat pump—another example of long telephone queues and one-sided arrogant, dismal customer service.

4.02.25 I still do not have details of the tariff I asked about.

Nicki was, helpful, knowledgeable and was easy to talk to. A very pleasant conversation.
6 December update. No communication. Multiple phone calls + email to try to get delivery information DFS. Uninformed and misinformed staff, still trying to do their best. Chaotic management. Could be and should be a lot better than this nightmare experience.
11.12.2024. I have given up on this company. Just too much aggro, misinformation and just today the delivery update is another broken promise on delivery date. I was going to spend many thousands more but have cancelled this order and will never buy anything else from this company.
Review edit -- Called again last Friday - full refund promised for Monday today 16/12.promise not kept. Nightmare continues. I am still waiting for promised refund. What a dismal attempt at customer service. Cannot believe anything they say.
The nightmare continues. Received a call from a "manager" who said he had been with DFS for 16 years and promised that my long awaited refund would be sorted on Monday (yesterday 17. 12. 2024) called today another long queue so used their call back service. Was told by a very pleasant lady the refund would be paid in 12 days. Why do people work for or buy from these investment house owned corporate bullies.

Good communication, Good delivery tracking, Good delivery men. Competitive prices,

Goods finally arrived - damaged. Absolutely dreadful customer service. Robotic staff - A 5 day nightmare.

Robot is their out of hours service. Delivery did not arrive. No information, No apology. No customer service. Useless robot out of hours response. Next day delivery now moved back another two days. Today 16/10 I was told by a disinterested junior employee at Freemans, the seller, it was not convenient for the manager to call me. Meetings are more important to them than customers.
What a dreadful experience. From Yesterday to Friday and according to them - that's OK.