Review of Temu


Rated 1 out of 5 stars

Low prices but quality is…

Low prices but quality is unpredictable, and customer service is a waste of time. Buy simple and basic products, but don't expect support.

April 8, 2025
Unprompted review

Reply from Temu

Hello Tony, thank you for reaching out and we are sorry that you are not satisfied with your items. Temu works with a network of merchandise partners, manufacturers, brands to curate and deliver quality, affordable products. We implement strict policies and control measures to ensure product quality and accuracy of product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team

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