been with them for 5 years. so amazed, even after ownership changed. customer service is incredible. I ask them for website help when I'm confused about something and they help me right away...I don't... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
been with them for 5 years. so amazed, even after ownership changed. customer service is incredible. I ask them for website help when I'm confused about something and they help me right away...I don't... See more
Company replied
I migrated my hosting plan to to a larger reseller plan and everything went well. Jen understood and communicated well to assure everything would go smoothly. Web Host Python has great support and alw... See more
Company replied
Their hosting packages are cheap and include lots of features, so it looks good up front. Unfortunately, their customer support personnel seem either inept or unwilling to help customers with bigger... See more
Company replied
I have absolutely nothing bad to say about Webhostpython! They have been incredible since day one of working together (About 2-3 years ago) and as a small business, have far exceeded the level of perf... See more
Webhostpython is a direct supplier of WordPress hosting and Cloud hosting services. With over 10 years in the hosting industry, Webhostpython has built their own WordPress Cloud hosting infrastructure that allows for companies of any size to confidently host and scale their websites regardless of the amount of traffic they receive. With over 3 million websites hosted, Webhostpython continues to be one of the fastest growing companies in the industry and continues to lead in innovative web hosting services that ensures their customers are always evolving with technology
6017 Pine Ridge Rd St #173, 34119, Naples, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
I have been using Webhostpython.com hosting website for over 8 years and I am very satisfied with their service. The speed is fast, the pricing is affordable, and the support is quick and helpful. The best part is their quick support as they even help in resolving any issues encountered on the websites which I think no other hosting companies will ever provide. I would highly recommend this hosting website to anyone looking for a reliable and easy-to-use web hosting solution.
WebHostPython is honestly the best paid hosting I have ever had and I have been with them for 3 years now. The support also can't be beat, and if I have an issue (which is rare) they get back to me and fix it within minutes. The prices are also great for what I need and I have quite a bit of sites. Their uptime is great and the servers are fast. 5 stars.
Their hosting packages are cheap and include lots of features, so it looks good up front. Unfortunately, their customer support personnel seem either inept or unwilling to help customers with bigger issues. I've used 3 different webhosts before WebHostPython, and I have had 10x MORE support tickets in to fix things. Now, they're just placing support tickets on hold without answering them, on top of not answering their phones. It's like their customer support all just vanished. I've tried calling every day for over 7 days. I've had tickets waiting over a week, and they're simply placed on hold without responses. Even after I update the ticket to keep it open, they simply place them on hold again, still without a single word in reply. I would avoid this webhost.
Reply from Webhostpython
Absolutely Stellar customer satisfaction. They have never let me down. Each time I have a question or issue I can't resolve on my own, their team is so super speedy and knowledgable. 10 out of 10 would recommend!
James, the owner is a human. He is very kind and goes well above and beyond to help us customers. Shane is the genius of the team. He knows everything and a little bit more. Others are great too.
It feels family, not just a business partnership.
I was at Cloudways before, who just sucked... A trusted friend and fellow SEO recommended there guys... WHP have gone above and beyond for me, and I wince to ask help so often, because I really do try to be self sufficient, but I got overwhelmed on a big move with almost 60 sites, and other pressures of my fledgling business, and they made things much easier for me, migrating all my sites over, flawlessly. And, if any issues, they fixed all of them! Truly appreciate WHP. And, damn it, I hope to be able to send a PayPal to corporate and somehow send the support team a Dunkin Donuts or Starbucks card! Great, amazing people. I have owned businesses in my life, and I know how hard it is to please clients (especially the thankless a-holes shown here in these negative reviews, who were clearly being a-holes - UGH), and how much it costs to maintain profitability. I have NO hesitations in promoting them and all their services, FAR ahead of WPX and Cloudways, and even Siteground... Message me on how to start off with a special offer of the month, such as possibly FREE Migration of all your websites over to them..
Was with WHP for about two years before they decided one day to arbitrarily suspend my entire server because they thought I had "retaliated" against them due to the fact that there was an issue with an email from one of my clients. They never investigated the issue, never gave me a chance to respond, and corresponded with me in a VERY unprofessional way.
Reply from Webhostpython
Great customer support! Really spend time going over until the issue is resolved.
Without a doubt, one of the best hosting sites that I have tried, the support, it answered me in less than 30 minutes, in the majority it was less than 10 minutes, the speed was pretty good, and the prices are not bad, in the future I will definitely hire their services again, I've been testing host for years and this one gets 5 stars
I have been using their VPS servers for some of our websites and some clients for almost three years now.
Being in the web development field for over 14 years, I have seen and tried at least 100 top web hosting services. Out of them, I found Webhostpython to be the best in terms of support, infrastructure and reliability.
The support team is very friendly and knowledgable. They proactively work to keep our infra optimised and secure. They do not deceptively try to push you to upgrade or buy more from them. They recommend the best solutions for our requirement even if they do not sell them directly and always support us like an extended team.
I migrated over to webhostpython after I found that my previous hosting company was very bad ,but webhostpython is Great hosting site with excellent prices. I have been using webhostpython.com 06/03/2016 now and have had a great experience with using Wordpress and associated plugins and themes. I am building 5 websites and if I have had any questions, they have been there to help and resolve the issue. You are always made aware of updates to plugins and they notify you of new and upcoming changes before they happen. I have been very pleased with all aspects of their hosting services.I have never had an issue with down-time, slow page loads, etc., so I have been very pleased. ,always Help to customers, quick answer and quickly fix any service Problems,Specially Thanks to James , He is the always do Help my Problems,
Thanks webhostpython , you are the Best ...
I have absolutely nothing bad to say about Webhostpython! They have been incredible since day one of working together (About 2-3 years ago) and as a small business, have far exceeded the level of performance and customer service any big box company could come close to providing. The team always goes above and beyond anytime I ask for something. Other companies like GoDaddy will make you wait on hold and then be greeted by an untrained rep who's sole job is just to try to sell you more crap. If you're looking to support a small but mighty business, please give Webhostpython a try! I assure you, you won't regret it.
I just started my web hosting company. From August 2019 until now they give a excellent services for me. They have unlimited cpanel accounts when others companies not. Highly resource like what they has promoted in their website. The support are amazing fast just about 1-3 hours responses.
Updated their cpanel arent unlimited again. It was counted from 50 to 100. Fine for that its still cheap :)
I've been with Webhostpython for over a year now and I'm impressed with the level of customer support, quality service, and affordable prices (fixed pricing).
Customer support is a very important factor in hosting companies and I can easily say no other hosting company is matching the level of support and dedication these guys put in for you. They have always been there, whenever and whatever I needed help with.
The service has been amazing so far and I hope it will stay the same! I totally recommend Webhostpython.
Was referred by a trusted friend. But my experience so far has been very different.
Right off the bat these guys have been extremely lazy. The first thing I noticed is that their "24/7 live support" does not actually exist. It's all a ticket system, yet they still advertise live chat support.
Prior to requesting migration, I spend 8 hours configuring my websites to make it easy on them and even asked them for the best practices and offered to migrate the sites myself, since I insisted they be done one by one (for many, many reasons).
Instead, they just migrated my entire hosting account in one shot, which is exactly what I did not want (for many, many reasons) and then they tell me "yeah, just delete anything you don't want".
Definitely regretting this so far. They refunded. Moving on.
Reply from Webhostpython
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.