Topticketshop Reviews 11,289

TrustScore 4 out of 5

3.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the easy-to-use platform that allows them to quickly purchase tickets, sometimes to events that are sold out elsewhere. People highlight the professional service and appreciate receiving useful event information via email. Several consumers mentioned the timely delivery of e-tickets and appreciate being kept informed. However, some reviewers report that the prices are higher compared to the original prices. Others express concerns about the booking and delivery process, especially regarding the timing of ticket arrivals, with one consumer living abroad mentioning the need to find a printing shop. A few consumers report issues with customer service responsiveness and missing information regarding parking.

Based on these reviews

Rated 4 out of 5 stars

Bought a Green Day ticket for 175€ which is twice the original price. It is for the golden circle standing places in front of the stage. They don’t give you the ticket immediately but close to t... See more

Rated 4 out of 5 stars

At first I was slightly concerned the tickets would not arrive but they did as promised. Web site easy to use with many payment options. Would have preferred if physical tickets were an option which... See more

Rated 3 out of 5 stars
Verified

I have sent email but they don't answer. I was wondering why it takes so long to get the tickets. Ofc it had been written on the website but didn't notice. I should book the flights to Amsterdam but w... See more

Rated 2 out of 5 stars

In May I bought (very expensive) tickets to see Lady Gaga in November. In September TopTicketShop emails me saying they wouldn’t be able to deliver the tickets… offered a voucher or a refund. Of cour... See more

Rated 5 out of 5 stars
Verified

We received a flawless service exactly as promised, bought difficult to find concert tickets for reasonable prices and they arrived in a timely manner. Will certainly use Topticketshop in future again... See more

Rated 5 out of 5 stars
Verified

Top service . For some events tickets are a bit more expensive but works perfect.

Rated 5 out of 5 stars
Verified

It was clear and simple. I purchased my tickets fast and with understanding the options.

Rated 5 out of 5 stars

I was a little concerned about" where and when is my ticket coming? But allas, living in New Zealand and not being able to ask I was patient and my patience was rewarded with the ticket arriving... See more

Rated 5 out of 5 stars

After purchasing 5 tickets for Bruno Mars concert (29/03/17) with Topticketshop, my daughter told me that she couldn't come because of another engagement. I couldn't find any for the 1st day and I... See more

Rated 5 out of 5 stars

It is always difficult to get tickets at the last minute especially in the Netherlands (small county with almost 18 million people!) BUT using Topticketshop we were so surprised how easy it was to get... See more

Rated 5 out of 5 stars

Yes you pay more with Topticketshop but is a deal that you are aware. What is important is that you can buy legitimate tickets for your favorite artist when they are out on the official site. Ever... See more

Rated 5 out of 5 stars

We have been to The Eagles in Ziggo dome Amsterdam. we bought our tickets via Topticketshop. Topticketshop offers good tickets for the top concerts in netherlands from all international artists. We bo... See more

Rated 5 out of 5 stars

Taking care of the customers - sending email with event information beforehand which was quite useful. Indeed, I paid more than the regular ticket but the service was great.

Rated 5 out of 5 stars

This platform is simply amazing. You can buy your tickets in less than 5 minutes. From my experience I just have to thank the TopTicketshop! You are always surprising me!

Rated 3 out of 5 stars

We had a long wait of 7 months before we heard anything about our booking but in the end the service was fine and the concert was incredible

Rated 5 out of 5 stars

Ja, everything was arranged perfectly and TopTicketshop has some of the best performances available. That's why I chose them!

Rated 5 out of 5 stars

Amazing show, amazing venue, super amazing seats, great service. What more can you ask for? Nothing. Excellent service all around.

Rated 3 out of 5 stars

We appreciated very much all the information provided via email with regards to the last show we saw on 14/oct 2018 in Ahoi R-dam. The mail had the tickets attached, route to come to Ahoy, conce... See more

Rated 5 out of 5 stars

The show from Dave Chappelle could been longer but the tickets I got made me happy and I was satisfied!!

Rated 5 out of 5 stars

Topticketshop is een uitstekende kaartverkoopsite...nooit geen problemen en altijd informatief👍

Rated 5 out of 5 stars

Good costumer service. E-tickets sent on time. Fast lines, good security checks. Well arranged.

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Company details

  1. Event Ticket Seller

Written by the company

De ervaring van het bijwonen van een live-evenement begint al lang voordat u de eerste stap in de zaal zet, dat weten wij. De voorpret begint al op het moment dat u op de hoogte bent van het evenement. U gaat uitzoeken of u kunt, met wie u wilt gaan en waar u wilt zitten. Die besluiten zijn allemaal deel van wat de ervaring geweldig kan maken ... of , anderzijds , frustrerend. Met dit in het achterhoofd, heeft TopTicketshop alles uit de kast gehaald om de ervaring van het kopen van tickets opnieuw uit te vinden. Wij hebben de beste tools in de industrie om u op de hoogte te houden van de beste evenementen, u uw eigen plaats te laten kiezen en uw live evenement ervaring te organiseren. We investeren voortdurend in functionaliteit en informatie op onze site , zodat u van begin tot eind een prettige ervaring heeft en niet alleen maar tijdens het evenement zelf. En we hebben er hard aan gewerkt om de leider te zijn in het leveren van waarde, een unieke combinatie van lage prijzen met premium service. Simpel gezegd , wij willen u van begin tot eind een prettige koopervaring bieden, zodat u niet alleen het evenement maar ook de voorbereiding naar het evenement toe als top ervaart.

Topticketshop Top Service!

100% TICKETGARANTIE

100% TICKETGARANTIE
Officieel geldige tickets Altijd op tijd geleverd Veilige betaling Deskundig advies

Contact info

3.9

Great

TrustScore 4 out of 5

11K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Maastrict 21 July 2023 Andre Rieu

We wanted tickets for the Andre Rieu concert and this website was the most customer friendly site. We went in and within 10 min al was successful done. One question when will I receive the tickets?

January 4, 2023
Rated 1 out of 5 stars

Scammers

I realised while buying tickets were more expensive than estimated but I am not Dutch, I wasn't sure of it without a reference price. After payment, I got help from a Dutch friend, they actually charged 69 for a 39 Euro ticket. I bought a few of them as presents. Since I don't know Dutch, I only found it out later online there are many complaints. I called them immediately in an hour after purchase, waited in phone line one and half hours. No one answered.
The tickets were not delivered to my email. They are total scammers. I have never had any service so bad. I wanted a refund, not sure if I will get it.

Worst of all it still appears at the top of Google results to scam people. I can't believe Google lets a scam website to appear as top result.

December 25, 2022
Unprompted review
Rated 1 out of 5 stars

They sold me tickets that were not…

They sold me tickets that were not available, so 2 days after purchase they emailed to notify of me of this and state I could get a refund immediately.

I responded to confirm I would like the refund to my bank account and it's taken them several days to confirm this, and I still haven't received the refund.

Don't bother buying from here.

November 12, 2022
Unprompted review
Rated 5 out of 5 stars

Transparent

I feel like, I need to contribute on the review. Reading in some reviews that the price on this website is double and they did not know is unfair. It is in reality higher or double but the website is very transparent and open about it! I bought tickets that I couldn’t find anymore on the Ticketmaster so this option was welcome even if more expensive. True is that it is unknown what spot will be available but we had the indication when buying the tickets and I must say spots for Sting are good. I am a satisfied customer so far

November 7, 2022
Unprompted review
Rated 1 out of 5 stars

I have not received my tickets!

I bought overpriced tickets the last week for the musical today and I have not received the tickets! I called the customer service but no one is picking up the phone.

Someone please help me. It is terrible

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM shop/ ticket SCALPING agency.

SCAM shop/ ticket SCALPING agency.

Was buying a ticket for Dave Chapelle and Chris rock and I thought I was buying direct and I found out after paying €125 that the actual ticket only cost €75 and was poorly seated.

Please help stop agencies like this from stealing your money by spreading the word :)

September 7, 2022
Unprompted review
Rated 1 out of 5 stars

Shameless scalping rats

These scalpers don't seem to be ashamed about the fact that they trick people into buying extremely overpriced tickets by pretending to be the official ticket supplier (by buying the first search links on Google)

Markup of over 60% excluding €12,50 service costs for tickets that haven't even sold out by the official ticket supplier yet. Nothing shy of rats.

June 27, 2022
Unprompted review

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