Topticketshop Reviews 11,289

TrustScore 4 out of 5

3.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the easy-to-use platform that allows them to quickly purchase tickets, sometimes to events that are sold out elsewhere. People highlight the professional service and appreciate receiving useful event information via email. Several consumers mentioned the timely delivery of e-tickets and appreciate being kept informed. However, some reviewers report that the prices are higher compared to the original prices. Others express concerns about the booking and delivery process, especially regarding the timing of ticket arrivals, with one consumer living abroad mentioning the need to find a printing shop. A few consumers report issues with customer service responsiveness and missing information regarding parking.

Based on these reviews

Rated 4 out of 5 stars

Bought a Green Day ticket for 175€ which is twice the original price. It is for the golden circle standing places in front of the stage. They don’t give you the ticket immediately but close to t... See more

Rated 4 out of 5 stars

At first I was slightly concerned the tickets would not arrive but they did as promised. Web site easy to use with many payment options. Would have preferred if physical tickets were an option which... See more

Rated 3 out of 5 stars
Verified

I have sent email but they don't answer. I was wondering why it takes so long to get the tickets. Ofc it had been written on the website but didn't notice. I should book the flights to Amsterdam but w... See more

Rated 2 out of 5 stars

In May I bought (very expensive) tickets to see Lady Gaga in November. In September TopTicketShop emails me saying they wouldn’t be able to deliver the tickets… offered a voucher or a refund. Of cour... See more

Rated 5 out of 5 stars
Verified

We received a flawless service exactly as promised, bought difficult to find concert tickets for reasonable prices and they arrived in a timely manner. Will certainly use Topticketshop in future again... See more

Rated 5 out of 5 stars
Verified

Top service . For some events tickets are a bit more expensive but works perfect.

Rated 5 out of 5 stars
Verified

It was clear and simple. I purchased my tickets fast and with understanding the options.

Rated 5 out of 5 stars

I was a little concerned about" where and when is my ticket coming? But allas, living in New Zealand and not being able to ask I was patient and my patience was rewarded with the ticket arriving... See more

Rated 5 out of 5 stars

After purchasing 5 tickets for Bruno Mars concert (29/03/17) with Topticketshop, my daughter told me that she couldn't come because of another engagement. I couldn't find any for the 1st day and I... See more

Rated 5 out of 5 stars

It is always difficult to get tickets at the last minute especially in the Netherlands (small county with almost 18 million people!) BUT using Topticketshop we were so surprised how easy it was to get... See more

Rated 5 out of 5 stars

Yes you pay more with Topticketshop but is a deal that you are aware. What is important is that you can buy legitimate tickets for your favorite artist when they are out on the official site. Ever... See more

Rated 5 out of 5 stars

We have been to The Eagles in Ziggo dome Amsterdam. we bought our tickets via Topticketshop. Topticketshop offers good tickets for the top concerts in netherlands from all international artists. We bo... See more

Rated 5 out of 5 stars

Taking care of the customers - sending email with event information beforehand which was quite useful. Indeed, I paid more than the regular ticket but the service was great.

Rated 5 out of 5 stars

This platform is simply amazing. You can buy your tickets in less than 5 minutes. From my experience I just have to thank the TopTicketshop! You are always surprising me!

Rated 3 out of 5 stars

We had a long wait of 7 months before we heard anything about our booking but in the end the service was fine and the concert was incredible

Rated 5 out of 5 stars

Ja, everything was arranged perfectly and TopTicketshop has some of the best performances available. That's why I chose them!

Rated 5 out of 5 stars

Amazing show, amazing venue, super amazing seats, great service. What more can you ask for? Nothing. Excellent service all around.

Rated 3 out of 5 stars

We appreciated very much all the information provided via email with regards to the last show we saw on 14/oct 2018 in Ahoi R-dam. The mail had the tickets attached, route to come to Ahoy, conce... See more

Rated 5 out of 5 stars

The show from Dave Chappelle could been longer but the tickets I got made me happy and I was satisfied!!

Rated 5 out of 5 stars

Topticketshop is een uitstekende kaartverkoopsite...nooit geen problemen en altijd informatief👍

Rated 5 out of 5 stars

Good costumer service. E-tickets sent on time. Fast lines, good security checks. Well arranged.

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Company details

  1. Event Ticket Seller

Written by the company

De ervaring van het bijwonen van een live-evenement begint al lang voordat u de eerste stap in de zaal zet, dat weten wij. De voorpret begint al op het moment dat u op de hoogte bent van het evenement. U gaat uitzoeken of u kunt, met wie u wilt gaan en waar u wilt zitten. Die besluiten zijn allemaal deel van wat de ervaring geweldig kan maken ... of , anderzijds , frustrerend. Met dit in het achterhoofd, heeft TopTicketshop alles uit de kast gehaald om de ervaring van het kopen van tickets opnieuw uit te vinden. Wij hebben de beste tools in de industrie om u op de hoogte te houden van de beste evenementen, u uw eigen plaats te laten kiezen en uw live evenement ervaring te organiseren. We investeren voortdurend in functionaliteit en informatie op onze site , zodat u van begin tot eind een prettige ervaring heeft en niet alleen maar tijdens het evenement zelf. En we hebben er hard aan gewerkt om de leider te zijn in het leveren van waarde, een unieke combinatie van lage prijzen met premium service. Simpel gezegd , wij willen u van begin tot eind een prettige koopervaring bieden, zodat u niet alleen het evenement maar ook de voorbereiding naar het evenement toe als top ervaart.

Topticketshop Top Service!

100% TICKETGARANTIE

100% TICKETGARANTIE
Officieel geldige tickets Altijd op tijd geleverd Veilige betaling Deskundig advies

Contact info

3.9

Great

TrustScore 4 out of 5

11K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Trustworthy!

It is trustworthy! I have used it more than once and I have never had a problem. It is more expensive of course, but if that is fine with you you can rest reassure that you will not have any problems at the entrance.

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Worst ticketing ever

Worst ticketing ever, at the time of any ticket sale their sponsored ad is on top - please do not make the mistake of clicking it like I did. They are extremely rude and unhelpful. They sell tickets at a much larger margin and in case you want to transfer or return its next to impossible. Save yourself the trouble and go to ticketmaster. This is a scam

May 17, 2023
Unprompted review
Rated 1 out of 5 stars
Verified

This company is a rip off.

This company is a rip off.
They sell tickets at vastly inflated prices.
I was charged more than double the cost of tickets that were still on sale at the venue.
Will.never use sgsin.

April 6, 2023
Rated 3 out of 5 stars
Verified

Bought ticket on February 2023, only will be deliver in November 2023.... ???

I bought my ticket on February 2023 for a concert in December 2023, after I paid and received the email confirmation they inform you that I will receive my ticket on November 2023... ???? First time I buy tickets for a concert and I don't receive it after payment.
Also, is not clear if the tickets will be physically delivered (by post mail) or by mail. I hope the tickets are electronic tickets sent by email, physical tickets are too risky.

February 14, 2023
Rated 1 out of 5 stars
Verified

Abusive pricing

One of the first to buy a ticket, because the site kept hinting that they are running out, just to find out 10h later that the same ticket is going for much cheaper.

February 6, 2023

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