There is Contact Us link on their website (no telephone number) but if you fill this out you are wasting your time. GSD simply cannot be bothered to respond and clearly do not value their unfortunate... See more
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The Coronavirus has an impact worldwide, also on our deliveries. We are continuously monitoring the situation in all countries and will update on the latest situation. https://www.spring-gds.com/support/international-service-alerts/ Spring Global Delivery Solutions provide mail, parcel and return solutions to businesses worldwide. As an autonomous broker and an expert on international shipping, we handle international deliveries across the most reliable networks. By using our expertise in creative ways we offer clever solutions for your global deliveries. Thanks to our global network, we connect 3 continents and cover 190 countries. We are fully part of the PostNL Group and outside the Benelux we are their exclusive sales agent. In addition, we are also the preferred sales agent for Royal Mail outside the UK. You can therefore benefit from unparalleled and direct access to the Dutch and British distribution networks. In the 15 years of our existence, we have proudly become the largest independent cross border logistics provider in the market. Thanks to our fresh spirit and our solid background. In 2001, Spring was brought to life by founding fathers PostNL, Singapore Post and Royal Mail. Since 2013, we are fully owned by the PostNL Group. PostNL is the national mail and parcel services provider of the Netherlands. It operates the largest mail and distribution network in the Benelux (Belgium, Netherlands and Luxembourg) region. Together we deliver over 1.1 million mail and parcel items to 190 countries. Each day. PostNL offer us a solid backbone, and at the same time gives Spring the freedom and autonomy to do things “the Spring way”. Whatever it takes. We’re committed to create the best global delivery solutions for everyone. We listen. We inspire. We deliver.
Contact info
Prinses Beatrixlaan 23, P2595 AK ‘s-Gravenhage, Netherlands
- 0031 (0)88 86 86 110
- www.spring-gds.com
Hasn’t replied to negative reviews
First package and failure xD WHat a…
First package and failure xD WHat a tragic company..... THey hav eproblems to deliver package... eh, go sell socks ...
Been waiting 26 days for my delivery…
Been waiting 26 days for my delivery and tracking has not updated for 17 days. no way to contact this company.
Dont ever use them if you want to receive a timely delivery.
The worst delivery service ever
The worst delivery service ever! I have never had any experience with them until last month when I placed two orders on one of the UK sites and they use this service. Two out of two!!!! parcels arrived damaged and empty - each one had 1 item left out of several ordered small beauty products. Everything that can be stolen was stealed!!!!! STAY AWAY
Super unfriendly customer service Rep
Super unfriendly customer service Rep. if you obviously don’t want to help / be contacted - don’t offer a number. Packet apparently delivered but no one knows where.
22 day delivery within the EU
It took 22 days for a delivery of a small parcel within the EU. What a joke of a courier service. A courier on foot would have been way faster...
Appalling customer service
There is Contact Us link on their website (no telephone number) but if you fill this out you are wasting your time. GSD simply cannot be bothered to respond and clearly do not value their unfortunate customers in any way.
Sellers using them to deliver their good cannot be basing it on their performance and this clearly couldn't care less either.
It got here in the end
Shipped an item from somewhere in the EU - Spain probably via Spring GDS the company I bought item off said time to UK would be 5 to 7 working days - it was 8 day before they handed it off to the Royal Mail who are pretty dire too
16 days from ordering it arrived - Meh
Tradeinn package got lost
Tradeinn package got lost to the Netherlands, other carriers deliver correctly. Do not choose Spring!!!
SLOW AF
SLOW AF! My parcel took over a week to leave Spain and another week later it's still only half way to the destination country in Europe, this is by far the slowest delivery company I have ever dealt with.
It has been more than a month that I am…
It has been more than a month that I am waiting for a package from England, but nothing has been received yet.
My order has been it their warehouse…
My order has been stuck 2 weeks now with no update at all I’m shipping to Slovakia , what even is this shipping company 🙏 .
Didn’t get my package delivered when…
Didn’t get my package delivered when they said it was. And don’t answer anything.
BIG SCAM!!
The variety of products is impressive
The variety of products is impressive, but the website navigation could be better.
I ordered some goods from SmashInn and…
I ordered some goods from SmashInn and for some reason they havent managed to sort the dleivery process out. On this occassion they used Spring. My goods sat in their sorting office for 5 days without moving. Not what I would call an effecient and effective delivery system. You are only as good as your weakest link and for SmashInn it's Spring Courier services
2 deliveries From Germany not delivered…
2 deliveries From Germany not delivered to the Netherlands
After 4 weeks
Terrible company
Terrible company. I ordered something from a smaller website that uses spring to deliver and I ordered it on April 28th. It was supposed to arrive around the 1st or the 2nd but it got lost at the transfer deep on the 1st. It’s the 8th today and they still haven’t done anything with it. I tried sending them an email with no response. Probably just going to have to eat the $92 dollar cost cause they won’t do anything about it.
Worst company ever
Worst company ever. I sent them an email 2 weeks ago with no reply. I sent another email 3 days ago, NO REPLY again..
They've lost my parcel. This company cannot be trusted. Very unreliable.
Terrible company
Terrible company. My parcel has been returned to them and they do not reply to email
Parcel arrived safely on the date they…
Parcel arrived safely on the date they stated it would. Easy to track item. Would happily use retailers that use them.
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