M.J. Harris Domestic Repairs Reviews 2,011

I paid £40 plus for the call out fee which was around 10am, at 4pm I got a call saying the plumber would only be able to attend the following day. The plumber came through first thing (8:30), informed... See more

It's an expensive service, calling out emergency plumbers, but MJ Harris were quick to respond and had someone here within an hour of me contacting them. Matt the plumber was helpful and managed to ca... See more

Really quick response, very upfront with regard to the initial call out fee which was a lot more reasonable than other firms local to me. Kept me updated and the plumber arrived exactly when arranged.... See more

Speedy response to telephone request for plumbing repair. Call out attendance was but a few hours. After inspection of the plumbing leak, a quote was provided and agreed. Plumber went away for just 45... See more

We had water spilling out from under our block paved driveway this morning, by 11 oclock I'd had a call saying they would be there within 30 minutes. By midday the blocked drain was resolved. Everyone... See more

From the first phone call to turning up with the new part can't fault it. But having a new unit fitted was a rushed job poor workmanship poor quality work. It took me 2 hrs after cleaning up stopping... See more

Failed Part replaced same day but system not checked before engineer left. Told us to leave for 2 hours but when we started system still not working properly. Office then closed for weekend and bank h... See more

I had a drain blockage so Phoned at around 9:30 blockage had been cleared by 13:00 Their engineer came and within 10 minutes he’d cleared the blockage, then cleaned the drain and put a camera down... See more

First call - a delightful, friendly lady on the phone who was extremely helpful in getting me an appointment as quickly as possible. The engineer was very cleanly dressed and presented with a polite... See more

I am new to the area so called a few drainage companies M J Harris stood out from the start, I had to wait in a phone queue, but that shows how popular they are, they gave me a rough price, and an app... See more

Far too many promises of 'will be there tomorrow afternoon' Then cancelled, not the operators fault but could be the system. The man (I think his name is Brian) when he did eventually arrive? No c... See more

I contacted M J Harris about some small plumbing jobs. They were very helpful and arranged for a visit on Monday after calling on Friday afternoon was very good. As promised Jordan called to give a ti... See more

Pros: Prompt response. Courteous. Cons: Very expensive £210/hour. Plumber 1 was not properly briefed by the call handler and was unable to do anything when he arrived. Plumber 2 came the... See more

Efficient telephone response when making booking. Engineer took time to listen to the problem and explain what might need doing. Had to get parts but returned to complete the repair and showed me the... See more

Have used 3 times now (first time they came out a few years ago on Boxing Day within about 40 minutes to deal with an emergency). This time they unclogged a blocked sewage pipe, and diagnosed a broken... See more

First point of contact - Lady organising visit was very professional and knowledgeable to what type of help we would need with regards to blocked toilet and faulty washing machine. Great customer serv... See more

Initial call dealt with efficiently by the office, date to check out the job and then complete the job agreed in a suitable time frame. Plumber kept us informed of arrival, assessed the job, discussed... See more

I had to specifically request that the toilet flush system allowed more water into the tank to enable efficient flushing. Why? The plumber clearly couldn’t be bothered. Then the seat in my cloakroom t... See more

The plumber that undertook the work was very helpful and professional, phoning before arrival to agree a time. Then, he explained the issue, the cost and fitted the new tap to fix the problem. He left... See more

Excellent work by Taulant. Arrived on time, very courteous and really tidy worker. Kept us informed every step of the way. Only minor complaint is that it is expensive, but understandable. E.g. Taula... See more

Straight forward company to deal with, easy and pleasant experience. Tommy fixed the blockage problem within 10 minutes and provided advice on how to avoid in future. Would definitely use MJ Harris ag... See more

All very efficient from my first contact and until the bill was paid. Nathan was most pleasant and did a thorough inspection that was helpful explaining why the drains may have been smelling. The cos... See more

Jessica and the team do there best in the shortest amount of time, please use this company as their customer service is flourless. It as a family run business they helped me out in a very difficult si... See more

Nathan was excellent at fixing the problem - very polite to deal with. Admin staff were very efficient and helpful too. Only reason for giving 4 rather than 5 stars was the cost. £199.50 (excluding... See more

Very pleased with the recent removal and fitting of a bath and the following week the complete replacement of the shower.Such a difference...plumber was on time,rang ahead of his arrival,worked so har... See more

The drainage engineer who came to our house was really pleasant. He was informative and patient with the job in hand, working until the drain was fully cleared. He managed to solve the problem (I beli... See more

Great from first contact, a very pleasant young lady taking particulars and arranging a time and date, which was next day. Engineer Actually arrived same day to look at the problem. Repair was co... See more

Most useful heating engineer I have ever had. Explained clearly what needed to be done to fix my hot water problem. Even fixed a radiator which others couldn't. Highly recommended.

The response was very prompt and the drain cleared efficiently - the service was very pleasant and friendly. However the bill was very expensive and I was disappointed to find that this was meant to... See more

If you are desperate they respond very quickly and are very friendly both office and engineer. However after paying £250 for drains, it did not work. Called back again once Severn Trent and myself ha... See more

Very expensive job. I paid deposit of £40+ thought I may need to pay prob £60 more, just for removal of a radiator. It took half an hour and cost me £160 on top of the £40+ Can't recommend as I bel... See more

Prompt call out, clear and precise information given relating to the work involved and the fixed cost I would pay. Work completed very quickly and satisfactorily. No mess left after. Highly recommende... See more

We managed to get a call out very quickly, although our problem with shower was not urgent. The problem was fixed quickly and efficiently by Theo. There were just a few hick ups with appointments b... See more

99.8 % of calls answered in 8 rings. Tick in the box Fast Response. They attended within 20 minutes O.A.P Discount. Another Tick in the box Professional. Knew the answers, got on with the job.... See more

Not a fan of the M J Harris business model. If you search online for a local engineer, their website comes up, representing itself as a local business (in our case 'Wells and the surrounding are... See more

Same day appointment made quickly and efficiently. Plumber phoned to let me know what time he would arrive. Problem identified and fixed within an hour. Good price and even discount for OAP’s.

Turned up, eventually, did the job perfectly well and went away again. Still waiting for the promised quote for works identified as needing to be done during the camera down the drains survey

Booked at noon on a Friday, they said someone will be out that day, 4pm arrived, plumber can't make it. We agreed that I'd call first thing Monday, to either cancel and get a refund of my £41 call out... See more

He knew what he was doing, literally on hands and knees cleaning out the drains in the rain surrounded by an artificial pond getting wet. Professional, polite and hard working , what more fo you need.... See more

Very swift response to emergency call - half an hour !!! Brian was very pleasant and efficient, tackling an awkward job very well. Expensive, but in the circumstances - well worth paying for this ti... See more

Very swift, reassuring response to my call about blocked kitchen drain. The plumber arrived promptly, identified the problem and thoroughly cleared the blockage. Both the telephone operator and the pl... See more

I was able to get a plumber the next day after calling. I could have had a plumber the same day but I was not available. Note there is a call out charge of £42, even for non-emergency calls. The plumb... See more

Andrew, the plumber who came out to us, did a fantastic job. He was professional and knew what he was doing. The only problem was the £210 an hour charge. I was not made aware of this when I phoned th... See more

We were promised that the repair man would arrive on two successive days, but he did not. The second time i was told he "was on his way" which was untruthful. i had to call on the third day for him... See more

Very expensive service for a simple waste pipe job. I would urge other customers to try and get other quotes to check affordability. Unfortunately, we are new to Bath and just went with it.

Our drains were unblocked promptly and efficiently by the M.J.Harris employee in Warminster. He was extremely helpful and shared useful advice.

I had a blocked drain and the young man was great. Arrived promptly and sorted it out. Thank you so much, great service.